I asked the ground crew for a box that I had checked and was told that it would be forwarded to my next flight. It wasn't. Now cape air is telling me the only way I can get it back is to fly to San Juan and pick it up.
Crew was pilot and helpful in explaining the situation to me.
Got bumped from a flight to make way for a pilot in training. The fact that this happened on christmas eve made it even worse. Had to wait until boarding to find out that was being bumped and was told I shouldn't have been allowed to check in.
We were left waiting after the flight we were booked on took off full. Had to wait another 45min to have a private flight with no copilot.
Friendly service, helpful, comfortable flight for a small plane. Good pilot, very professional.
My only complaint is when we landed in WestChester we deplaned and had to stand in the -5F wind-chill for a good 10-15 minutes while they unloaded our bags. I don't know why they couldn't have taken us inside to wait.
Flight on time. Nice smooth ride. Very friendly pilot.
|Flights Arrive in||Ogdensburg|
|Flights Depart from||Boston Logan International|
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