I booked this flight months and months ago on Kayak, excited by what I thought was an excellent deal to go visit an old friend. When I got to the Boston airport, I was told there is a fee to check a bag with the ticket type I purchased- of 90 DOLLARS each way!!! This is absurdly expensive. I tried to pay with cash as I had very little on my card, and was told this isn't possible. So I had to pay the fee, and arrive at my 7 hour layover with next to no cash on my card- too little to buy a meal in the airport. So I had a miserable layover experience. I do not recall seeing this baggage fee listed anywhere on Kayak when I booked my flight- it looks like this policy took effect in September 2017, but I booked my flight in July. I am very upset about this additional charge- it is dishonest and I will not be flying with TAP again. I am also considering using alternatives to Kayak, as the TAP representative said that it's Kayak's fault the baggage fee wasn't listed.
everything is ok but food is bad. better give to passenger fruit or bisquit, wafers
The food and entertainment was good. We got into the plane ver quickly and we were seated towards the front
I have been flying for a while but it is so difficult to find out what fare class you have. the website is not helpful with bag check in information. $90 is way too much to check in a bag especially for an international flight the line at Lisbon for passports is way too long
The space/seat size was very limited
All went fine and the crew friendly. 12 hours from Switzerland to Sao Paulo is extremely long time to sit in an airplane, but temperature and air were fine and the flight was without delay.
Courteous Service and excellent hospitality
Swiss service relayable
Service was minimal but sufficient, Food was good
Seats 23A, 23B were extra cramped on the B777-300ER, even though they are sold as "extra comfort"! due to the video screen taking space between the seats. The seats were so cramped that the overhead light kept coming on, unknowingly, when people shifted in their seats.
Friendly service and food
Older plane with no entertainment
aircraft, food, entertainment
Nothing about wheelchairs
When arrived they don't take wheelchairs
the first flight from Chicago to London was great. very good aircraft.
Friendly crew. Good day in the skies.
Boarding, friendly people in London and Hamburg
Flight attendants, plane, food
Boston Logan International (BOS) United States
Stuttgart Echterdingen (STR) Germany
|Flights Arrive in||Stuttgart Echterdingen|
|Flights Depart from||Boston Logan International|
|Airlines||TAP AIR PORTUGAL, SWISS, British Airways|
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