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BRO - EUG

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Top airlines flying Brownsville South Padre Is. Intl to Eugene

Scores according to KAYAK customer reviews

8.3
Alaska Airlines
Overall score based on 29,320 reviews
8.5
Boarding
8.3
Comfort
8.8
Crew
7.9
Entertainment
7.9
Food
Airline reviews

Pros: "Everything was great and we had plenty of room. Attendants were nice. Flight was on time and uneventful."
Cons: "We paid for Premium upgrade, but needed a pair of headphones. They charged us for it which seemed petty given the Premium upgrade. I wish the audio for the entertainment system would MF have had closed captions."

Pros: "Flight crew and attendants did very well"
Cons: "Gate changes in Seattle needs to be better communicated to travelers"

Cons: "The entertainment Wi-Fi didn’t work well"

Pros: "The wine!"

Cons: "Alaska is constantly running on delay schedules lately; never on time. Very tired of it."

Pros: "My bags are not check-in all the way to my final destination from an International Flight. My flight was delayed ."
Cons: "I wish passengers from an international flight has a better checkin baggage policy. I don't have to re-checkin again to my final destination."

Pros: "The flight was fine and comfortable"
Cons: "I just did not like that we were on flight for 6 hours and no food was given complimentary plus there was no vegetarian food at all to eat as we don’t eat meat at all"

Cons: "It was really cold"

Pros: "Well attended to by airline staff"

Pros: "Fast and friendly crew and clean plane"

Pros: "Because of seat screwup we were comped meals, entertainment drinks etc enjoyed the attention Good leg room"

Cons: "Charged for taking an empty seat at an early flight which would have been empty anyway"

Pros: "Alaska airlines sick. It is the worst."
Cons: "Missed the last connection by about 30 minutes because of their mistake. The plane did not wait and I sat as t the airport for 7 hours (all night) without an apology or any food or water. These people don't give a damn about their passengers."

Cons: "All was well!"

Pros: "I had an aisle seat with no one in the middle seat next to me. Very little turbulence over The Rockies. Movie selections poor...same as back in March and it is now July."
Cons: "Flight arrived at 12:05 a.m. rather than 10:45 p.m. flight path went to Charlotte N.C. and then to Dulles..strange. Due to heavy traffic or weather conditions?"

Pros: "Everything"
Cons: "NA"

Pros: "All of the above"
Cons: "All of the above"

Cons: "Chargers didn't work on either flight"

Pros: "Basically on time. I appreciated the Captain's extensive comments before flight about how it would be bumpy starting about mid-way and continuing to Portland."
Cons: "My seat was changed so I changed it to as close to front as possible; they changed it back so I was unable to sit near my 2 colleagues who I was traveling with. Alaska changed our return flight to 2 hours earlier so we missed part of the conference we (3) were attending. I called about this and the rep gave me a song and self congratulatory dance about how they were meeting my needs! We booked the flight a month in advance and they changed it 2 days before. Guess where my seat was on the new flight? Yep, all the way in the back away from my team."

Pros: "easy boarding, left on time, no delays, landed on time & quick to exit, flight crew was outstanding, I knew not to bring a rollerboard suitcase on this small plane so I did not have to gate check my bag"
Cons: "the plane on this flight is small, rather uncomfortable seat in 1A due to narrowness of plane in front, but for a nonstop from EUG to SJC it's worth it"

Pros: "it was on time and boarding was quick. Crew was nice."
Cons: "the mini plane was scary. It felt like it was going to fall apart. The pilot could have alerted that he was about to land because it was frightening to just land, after being in extreme turbulence most of an hour. Plane is very very small. I don't know how a large person would fit in a seat."

Pros: "Not so friendly attendants as the Seattle to Denver leg."
Cons: "Was told to keep my phone in 'Airplane' mode the entire trip. Short trip, maybe the attendants had too many duties to perform for a short trip."

Cons: "5 hour flight and no comp meal served. Hot / stuffy / no air flow coming out of vents. Aircraft: 737 -900."

Pros: "Very friendly crew. Efficient boarding."
Cons: "Small selection of movies. Must use one's own portable device to view movies, or rent one of their tablets."

Pros: "Complimentary drink"
Cons: "Would like to see a better quality snack. Ingredients in cheezits is not real food. nuts would be better. Preferably organic."

Cons: "Delayed flights. Warm limited drinks."

Cons: "Was disappointed that my bag went to another location (Eugene?) Can get it til tomorrow morning and I have a conference to attend and no clothes..!"

Pros: "Bring your own device to watch their free entertainment. It helps to download the app at home. Also bring a selfie stick so you don't hurt your neck looking down at your phone to watch the movies. They had a good selection of new releases like La La Land."
Cons: "Some attendants were snooty about second drinks."

Cons: "- it was miserably hot and there was no air circulating - sat on runway for 30 mins wiht no announcement about why - plane was cramped and old"

Pros: "Same as above"

Pros: "No complications, no delays, no unnecessary stuff."
Cons: "I didn't like the sales pitch for the company credit card which charges a huge interest rate. Why inflict that on all of us who already have credit cards."

Pros: "Friendly staff. They offer 'a la carte' storing of carry-ons upon boarding. One flight even offered free check-in of bags that went all the way to our destination because of limited overhead compartment storage. Most flights were on time. We had one flight late and the person at the counter was able to get us on another flight so that we didn't miss our connection - this was stellar customer service."
Cons: "It's just a fact of modern-day air travel, but those planes are so incredibly cramped! Had a bit of trouble with online checkin for our departing flight. I wish you could also make it policy for customers and crew to avoid fragrances. We were accosted by people who bathed in bad cologne!"

Pros: "Not much."
Cons: "No food service because of imminent turbulence that never happened."

Pros: "Great Upbeat Crew makes for a pleasant flight!"
Cons: "Nothing"

Cons: "Announcements for this flight were mumbled. The attendant needed to slow down and enunciate!!!! It was very frustrating and could lead to someone missing flight. Couldn't even tell he was announcing Eugene flight."

Pros: "On time and clean"
Cons: "More room"

Pros: "Alaska Air has consistently been a high performing airline. I especially like that I can print out my boarding pass AND luggage tag online. The staff have been friendly and helpful and the planes are always clean. No wonder they have been top rated for over four years! THANKS!"

Pros: "Boarded and left on time. Short flight so I can't speak to the food or entertainment offerings. Crew was pleasant although probably at the end of a long work day. This is no small thing for people who must deal with the public all day in a small space. It was appreciated!"
Cons: "Nothing to complain about. Nice quick and efficient hop."

Pros: "You know, the plane was crowded, it was a puddle jumper, but I was seated with another woman of a certain age who was so in sync with my joys, concerns for our world, fears for our kids, grands and greats, but hopeful that all will turn out. We were so immersed in our conversation the trip felt like 5 minutes long. Neither of us were skinny miniies and cramped in those 'child-sized' seats made no difference, we so enjoyed our visit. When disembarking, there was a male attendant who said, and I paraphrase: This plane has exits both in front and in the back, you may choose whichever one you choose, but if exiting from the rear door, please be careful (and in light of our destination, I must caution you to DUCK.' Well, Eugene, OR? Ensued chuckles, Go Ducks! and much tittering. I complimented him on his sense of humor and myself said "Alaska Rocks!". Just sayin.... Lynne Ledingham, Alaska flight 2081G"

Pros: "The crew was phenomenal and it was a quick process from start to finish."
Cons: "Great cheese plate, but would like more food options."

Pros: "Cabin was nice and warm during flight. Crew were kind and easy to talk to. Planes ran on time too. Well done."
Cons: "The fact that it's owned and operated by Horizon,which meant smaller planes were cut (via a corporate choice), off from having wi-fi. Seriously? Why only give a few planes wifi access and then proceed to market your flights including wifi?? It's rather deceptive. :( This is a let down and ethically kind of stinky!"

Pros: "Nada"
Cons: "Nada"

Pros: "The first united connection plane was junkie dirty needed repair mechanics couldn't fix so they got us off the plane And put us onto a new plane when I arrived in Boston I had missed the last bus or any public transportationI had to wait for four hours until mass transportation resumed in Boston because of the delay of the united planeDelay I didn't want to wake anybody up in the middle of the night"
Cons: "My Alaska flight turned into a United flight on my connection United's plane was old junky dirty"

Pros: "Didn't take the flight, customer service refunded my flight cost when I canceled"
Cons: "I was re-charged a week after receiving my refund."

Pros: "Efficient boarding, quick flight, friendly flight attendants."
Cons: "Nothing!"

Pros: "free drinks"
Cons: "seats didn't incline back no movies no chips or nuts"

Cons: "After getting stuck in Seattle for 5 and 1/2 hours, I managed to get a flight back home to Oregon when it was clear that they could not get me to San Francisco as booked. Flights were so turbulent there was no beverage service to or from Seattle. Flight attendant on Seattle to Eugene flight was texting on her phone while we were boarding and she would say hello without looking up. I've never seen such an amateurish enterprise in my life."

Pros: "Did not have to wait in long lines because of the TSA pre boarding short cut. Love this!"

Pros: "The free glass of wine!"
Cons: "The flight was delayed and we were shuttled to three different gates in the 45 minutes we waited for boarding. Not happy at this midnight run around."

Pros: "crew"
Cons: "The WiFi could have worked"

Pros: "The crew was professional. The seats work OK. This flight was on schedule and on time and I appreciate that most of all."
Cons: "Nothing really. No complaints"

Pros: "Nothing"
Cons: "Passengers were not wearing the mask appropriately and the AA crew didn’t do anything about it. The flight was so packed that was not space for social distancing. As a healthcare professional I just feel that AA is not really concerned with doing their part to avoid the spread of the virus and minimize the number of deaths from the actual pandemic. As a professional that has been in the frontline to combat this pandemic I don’t feel safe traveling in the AA flights anymore. I don’t feel that AA cares abouymy well-being and health to keep going where is need to fight this cause. I’m sorry I’m very disappointed and frustrated after this experience."

Cons: "Wifi"

Cons: "Everything was late, the flight, the logage pick up, the aproching to the station which means 30 minutes inside the plane parked waiting for a spot to get off, and finally The Price."

Pros: "One of the cabin crew was very kind and friendly."
Cons: "No entertainment, seats hardly went back, no place to charge any device"

Pros: "Getting from one location to the next. Making sure everyone was okay with the turbulence."
Cons: "There was no Dr.Pepper, took forever for the WiFi to kick in. Only had the biscotti cookies for the snack."

Pros: "It was on time and efficient. Easy flight and I liked the announcements."
Cons: "Nothing everything was great!"

Pros: "The entertainment options"
Cons: "The crew barrels down the isle with the cart on am already cramped plane. LAX construction consistently causes ridiculous waits on the tarmac after landing. The deplaning process was super slow."

Pros: "Crew on the plant was friendly."
Cons: "I think at least some small food should be offer even tho it wasn’t dinner time."

Cons: "Thank you"

Pros: "Crew was cordial. Pilot did treat during some rough turbulence."
Cons: "Late boarding, narrow seats"

Cons: "on time, delayed flight missed connection"

Cons: "Make seat available for two of us together not every one in a deferent row"

Pros: "Crew was professional and courteous. Several young children on board and they really helped the parents with juices for the kids and assitance putting the accesories into overhead bins."
Cons: "Wifi did not work at all during flight. No entertainment. Seat (economy) very narrow and poorly padded. NOT COMFORTABLE! This was new equipment 737-800. Terrible plane seats."

Pros: "comfortable seats"
Cons: "food"

Cons: "The flight attendants were the best"

Cons: "They left me! I know I was a “runner” but they knew I was just already going through security and it’s only a 3 terminal airport! They even asked if there were any runners!"

Pros: "The inflight entertainment and WiFi was great."
Cons: "The food could’ve been better"

Pros: "leg room was decent I always love the in flight interactive map with routes and nearest cities."
Cons: "Headphone jack for media watching did not function properly."

Pros: "Nice, efficient crew. Wheel chair & motor cart waiting for me as requested. Good flight."
Cons: "Cabin oppressively hot during boarding, stayed a bit too warm. Never found the power outlets that the plane profile in magazine claimed were on the aircraft."

Pros: "First class seating comfort and service. Even my flight in the main cabin was relatively comfortable, but I'm a smaller stature person so... On time promise kept every flight."
Cons: "Extreme noise from the plane at certain times (mostly takeoff which can't be helped, I guess) Sitting in the first row of first class you get the light from the flight attendant kitchen area right in your face (Seat 1A-3A specifically)"

Pros: "Attendants courteous and helpful. Flight efficiently handled by pilots"
Cons: "Remote gate required shuttle. Should have been made aware so as to allow sufficient time not to rush. Advance notice that normal size carry on doesnt fit and must be checked"

Pros: "They got me there on time"
Cons: "Long delay getting off STL-CLT. Made it to gate for CLT-ROC. Then, crew delay. The usual crammed interior, cheap snacks, feeling about like a public bus"

Pros: "The crew members were friendly."
Cons: "Everything. The outdated planes need to be renovated with seatback screens. The entertainment featured on the aisle screens were unappealing. The economy seats are smaller than on other planes we've flown in; my husband could not fit his legs in his own leg area and was miserable the entire flight. And lastly, the plane was freezing, even after turning off the air overhead. Everyone around me was huddled under their skinny blankets shivering."

Pros: "Comfortable and simple flight"

Cons: "We boarded a bit late. No big deal. Once on, however, they made us deboard because they forgot to do a security check. Oops. Flight attendants made the experience much better -- funny, enthusiastic, hard-working."

Pros: "Automatic ticket rebooking"
Cons: "It being cancelled."

Pros: "Smooth operation!"
Cons: "Boarding a slight bit disorganized"

Pros: "An airplane is an airplane. Yes, they can be uncomfortable, but the cabin crew will really make or break a long flight. The crew on this flight was fantastic."
Cons: "Delaaayyyyyed due to a broken latch on the main cabin door. Scary."

Pros: "When i got off the plane"
Cons: "Food was worse than prison food. It was a full flight and my entertainment screen did not work for half the flight from phl to man. Several times i was told its bein reset over the hours. Every other screen seemed to be working. I paid $1600 for this flight as it was booked a week beforhand as my mother got really sick and needed to be here. Honestly, never again. Over priced,horrible food and no workin tv. Expect more for the price. Will be my last time using them after years of doin so"

Pros: "The professionalism of the crew and the cleanliness was excellent!"
Cons: "The seats weren’t very comfortable!"

Pros: "NOTHING"
Cons: "AA did not wait for us. Just closed the gate after we showed the boarding passes. Unbelievable. They did not reallocated in later flight, only standby. Finally got a connection 6h later. NBaggage was damaged at arrival in DCA. Could it be any worse"

Pros: "Comfortable and on time"

Pros: "We landed 8 minutes early although we left 20 min late"
Cons: "No food, no entertainment on a small plane"

Pros: "Staff"

Pros: "Boarding in London was smooth, we arrived early. New plane, good seats for extra $$."
Cons: "Food could be better, even on an international flight. Crew was friendly and efficient."

Pros: "Loved everything about flight. The flight attendants were professional and personable. One of best crews ever on American Airlines. Loved it all."
Cons: "Nothing"

Pros: "The entertainment was a new release movie - liked that. The food was okay."
Cons: "Seats not comfortable, especially for a 7 hour trip! My tray table broke and would not close. I informed a stewardess and she apologized for the inconvenience and did her best to duct tape it shut (twice). It's an old plane, I would not recommend for a flight more than 2 hours. Wasn't greeted at boarding. Had to interrupt staff to ask which side of plane I should walk down to get to my seat. I paid extra for 12th row - waste of money!"

Pros: "Was on time, flight attendants very nice and professional"
Cons: "flight was overbooked good thing people volunteered to give up seats"

Pros: "Staff was fantastic."

Pros: "Friendly flight crew."
Cons: "Flight was cancelled and was rebooked the following day. Plane arrived to my destination 25 minutes late."

Pros: "Great food, comfort, and smiles :)"

Cons: "This leg of my flight was closed out on me!"

Pros: "How amazing is it in any service oriented business that the professionals around you provide service with a smile and are attentive to your needs!"

Pros: "Smooth flight home from Cancun."
Cons: "Late arrival."

Pros: "How the pilot was insistent on the idea of taking off and flying, although we were informed of two system error messages, alledgedly the first for an issue with the AC, the other regarding the drain system. After our return to the gate for the second warning, I deplaned. Didn't feel safe after that!"
Cons: "Same as above."

Pros: "Seat comfort, the crew and the actual flight were good."
Cons: "Due to the extended delay I didn't get back to my apartment in NYC and to sleep until after 3 a.m."

Cons: "Delayed. Missed Connecting Flight."

Pros: "I liked nothing."
Cons: "We boarded an hour early. It was at least 80° on the plane, and then everyone got on. The crew was very rude. They ignored everyone in coach."

Read more about Alaska Airlines
COVID-19 information

Safety measures for airlines flying from Brownsville to Eugene

Airlines flying from Brownsville to Eugene have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Brownsville to Eugene

Mandatory masks

Masks required on board, masks provided on flights from Brownsville to Eugene

Social distancing seating

Middle seats unavailable to book on flights from Brownsville to Eugene

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Brownsville to Eugene

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