Plane was old and dirty, seat pocket had junk in it. Seat was broken and couldn’t stay up. In flight movies were from few years back with a center tv and no head rest screen. Crew on overseas flights tend to be older in age and less tolerant..much better on continental on the same route.
My screen was not responsive most of the time
Free movies, and crew were helpful once we were in the air
Gate agent did not start forcing check in, which caused delay in boarding. Ground crew did not stock aircraft until 20 minutes after scheduled departure time. and DFW did the usual 20 minute taxi and then 15 minute hold prior to take off.
First time flyer with American airlines and the service was impeccable
Nothing to dislike
I like how quick and efficient the boarding and check in process was.
I just wish that if I paid a little more for seats I should get more comfortable and roomier seats is all. Don’t make the seats sit so upright.
The flight was delayed by 2 hours
Two hours of delay, like always in that route
The entertainment system crashed three times and had to be rebooted which cause you to start everything over. When I use the Wi-Fi for the Amazon prime option it was very spotty and had to reload quite a bit during the flight from JFK to LAX. They are by Miss clean the staff was good but the entertainment system and the movie choices were very old and not really very interesting.
Uncomfortable seats. Inadequate food service. Bad entertainment options. No power supply.
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