Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Burbank to Dubai
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 24h 50m
Entry restrictions
The United Arab Emirates has restricted the entry of most non-residents. However, there is a separate set of regulations specifically for entering Dubai, which was announced on June 21 and is now in effect for Dubai residents and visitors.
Entry requirements
Travelers must meet entry visa requirements to visit the UAE.
UAE nationals are exempt from doing the COVID‑19 PCR test prior to departing from the country of origin to Dubai. They will be tested on arrival in Dubai.
Traveling to Dubai.
Travel requirements for Dubai residents:
Depending on travelers' UAE visa, they need to apply to either the GDRFA or ICA for approval to return.
Travelers who are Dubai residence visa holders must have return approval from the General Directorate of Residency and Foreigners Affairs (GDRFA).
Travelers holding a visa from any other emirate outside of Dubai, you must obtain entry permission from the Federal Authority.
Travelers arriving from Algeria, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belgium, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Canada, China, Denmark, Estonia, Finland, France, Germany, Hong Kong, Iceland, Indonesia, Ireland, Italy, Japan, Kazakhstan, Kirgizstan, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Maldives Islands, Mauritius, Netherlands, New Zealand, Nigeria, Norway, Oman, Poland, Portugal, Republic of North Macedonia, Saudi Arabia, Serbia, Seychelles, Singapore, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, the UK or US have the option to present a medical certificate with a negative COVID-19 PCR test result issued within 96 hours prior to departure or take the COVID‑19 PCR test on arrival in Dubai. The certificate must be for a polymerase chain reaction (PCR) test. Other test certificates including antibody tests and home testing kits are not accepted in Dubai. The medical certificate must be printed in English or Arabic, no hand written, SMS or digital certificates will be accepted. Children under the age of 12 and travelers with a severe or moderate disability are exempt from the PCR test.
All travelers arriving from Afghanistan, Angola, Argentina, Bangladesh, Cambodia, Chile, Cote d’lvoire, Croatia, Cyprus, Czech Republic, Djibouti, Egypt, Eritrea, Ethiopia, Georgia, Ghana, Greece, Guinea, Hungary, India, Iran, Iraq, Israel, Jordan, Kenya, Lebanon, Malta, Moldova, Montenegro, Morocco, Myanmar, Nepal, Pakistan, Philippines, Romania, Russia, Rwanda, Senegal, Slovakia, Somaliland, South Sudan, Sudan, Syria, Tajikistan, Tanzania, Tunisia, Turkmenistan, Uganda, Ukraine, Uzbekistan, Vietnam, Zambia, Zimbabwe must take two COVID‑19 PCR tests: one 96 hours prior to departure, and a second test upon arrival in Dubai. The certificate must be for a polymerase chain reaction (PCR) test. Other test certificates including antibody tests and home testing kits are not accepted in Dubai. The medical certificate must be printed in English or Arabic, no hand written, SMS or digital certificates will be accepted. After taking the test upon arrival they must remain in their hotel or residence until they receive the test result. Children under the age of 12 and travelers with a severe or moderate disability are exempt from the PCR test.
Tourists traveling to Dubai:
All travelers arriving in Dubai from GCC countries (Saudi Arabia, Kuwait, Bahrain, Oman) are not required to take a COVID‑19 PCR test prior to departure. You can opt to do the test on arrival at Dubai International Airport.
The test on arrival in Dubai also applies to passengers traveling from the UK and Germany.
All travelers still have the option of taking the test 96 hours before departure in their country of origin.
All travelers arriving from Algeria, Armenia, Australia, Austria, Azerbaijan, Belgium, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Canada, China, Denmark, Estonia, Finland, France, Hong Kong, Iceland, Indonesia, Ireland, Italy, Japan, Kazakhstan, Kirgizstan, Latvia, Lithuania, Luxembourg, Malaysia, Maldives Islands, Mauritius, Netherlands, New Zealand, Nigeria, Norway, Poland, Portugal, Republic of North Macedonia, Serbia, Seychelles, Singapore, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, US must present a medical certificate with a negative COVID-19 PCR test result issued within 96 hours prior to departure. The certificate must be for a polymerase chain reaction (PCR) test. Other test certificates including antibody tests and home testing kits are not accepted in Dubai. The medical certificate must be printed in English or Arabic, no hand written, SMS or digital certificates will be accepted. Children under the age of 12 and travelers with a severe or moderate disability are exempt from the PCR test.
All travelers arriving from Afghanistan, Angola, Argentina, Bangladesh, Cambodia, Chile, Cote d’lvoire, Croatia, Cyprus, Czech Republic, Djibouti, Egypt, Eritrea, Ethiopia, Georgia, Ghana, Greece, Guinea, Hungary, India, Iran, Iraq, Israel, Jordan, Kenya, Lebanon, Malta, Moldova, Montenegro, Morocco, Myanmar, Nepal, Pakistan, Philippines, Romania, Russia, Rwanda, Senegal, Slovakia, Somaliland, South Sudan, Sudan, Syria, Tajikistan, Tanzania, Tunisia, Turkmenistan, Uganda, Ukraine, Uzbekistan, Vietnam, Zambia, Zimbabwe must take two COVID‑19 PCR tests: one 96 hours prior to departure, and a second test upon arrival in Dubai. The certificate must be for a polymerase chain reaction (PCR) test. Other test certificates including antibody tests and home testing kits are not accepted in Dubai. The medical certificate must be printed in English or Arabic, no hand written, SMS or digital certificates will be accepted. After taking the test upon arrival they must remain in their hotel or residence until they receive the test result. Children under the age of 12 and travelers with a severe or moderate disability are exempt from the PCR test.
The UAE government has specified designated laboratories. All travelers can either use the recommended laboratories in the list or any trusted and certified laboratories in your country of origin to get your COVID‑19 PCR test. However, travelers flying from India, Pakistan or Bangladesh must get their certificate from one of the labs listed in the designated laboratories document to be accepted on the flight.
Upon arrival, all travelers must download and register their details on the COVID-19 DXB App (iOS)-(Android).
Travelers must have a medical travel insurance with international coverage that covers COVID-19 before traveling. Travelers will need to sign a declaration to bear all costs of quarantine and treatment and complete a Health Declaration Form before departure confirming they are not displaying COVID-19 symptoms.
Before visitors fly to Dubai, they will also be required to complete a Health Declaration Form and a Quarantine Form. Both forms need to be printed, completed and handed over to Dubai Health Authority staff on arrival.
Passport holders from certain countries including the US, Canada, and the UK may be able to receive a tourist visa on arrival in Dubai, typically valid for 30 days. To see more information on this and other regulations for travel to Dubai, check this page.
Traveling to Abu Dhabi:
Depending on flight origin, test must be carried out between 48, 72 or 96 hours ahead of flight departure time.
Travelers to Abu Dhabi from the 'green' list of countries, regions and territories will be required to present a medical certificate with a negative COVID-19 PCR test taken within 96 hours prior to their departure.
Traveling from Dubai to Abu Dhabi:
Tourists arriving to Abu Dhabi by land via other emirates, from countries included on the 'green' list will be allowed entry to Abu Dhabi after presenting a negative PCR test, valid for 48 hours.
Visitors coming in from other destinations who wish to enter Abu Dhabi through neighboring emirates will need to present a negative COVID-19 test result within 48 hours of receiving the examination, in addition to undergoing a quarantine period in Abu Dhabi if they have been in the UAE for less than 10 days (quarantine period requirement depends on the number of days spent in the UAE prior to entry into Abu Dhabi).
Traveling to Sharjah:
Travelers must have a medical certificate with a negative COVID-19 PCR test result issued within 96 hours prior to travel.
Visitors and tourist must have an international medical insurance and a local UAE Mobile Number starting with 050, 056, 057 or 058 for PCR track and trace purposes. Without a UAE Mobile Number, passengers will not be allowed into the UAE. Telecom providers have booths in the Arrival PCR Testing Zones, so that a UAE SIM Card can be purchased, if needed.
Travelers are required to download ALHOSN app.
Quarantine requirements
Stringent entry restrictions remain in place upon arrival at all airports in the UAE which may include, but are not limited to, a Health Authority COVID-19 PCR test on arrival, mandatory quarantine period, usually via self-isolation at a private address if suitable, or a hotel or Government facility, for at least 14 days, and follow up testing before you are able to complete quarantine. Once any quarantine period is complete you must continue to comply with all measures put in place by the UAE authorities to prevent the spread of COVID-19.
Abu Dhabi Quarantine Requirements:
Travelers from one of the 'green' countries, regions and territories will be exempt from the quarantine period. Upon arrival, they will need to take a second test and self-isolate until the results of this test are received. All travelers will need to take a PCR test on day 6 for those staying for 6 days or more, and on day 12 for those staying for 12 days or more.
For travelers entering from destinations not on the 'green' list, procedures include the following:
Upon arrival to Abu Dhabi, medical authorities will conduct another PCR test after they have are disembarked from their flight.
Following the PCR test, travelers will then need to register under the quarantine system. they will be provided with an electronic wristband, which they will need to wear throughout the ten-day quarantine period. The health authorities will evaluate the most appropriate location for their quarantine. This may be their home, a hotel, or accommodation provided by medical authorities.
All travelers will need to take a PCR test on day 6 for those staying for 6 days or more, and on day 12 for those staying for 12 days or more.
Should they receive a negative result, 10 days after their arrival into Abu Dhabi, the electronic wristband will be removed by medical authorities, and they can finish their quarantine period.
Sharjah Quarantine Requirements:
Travelers will have to undergo another PCR test upon arrival at Sharjah Airport regardless of their earlier negative report.
All incoming travelers are subject to self-isolation at their residence until the results of their PCR test are notified. In case the result is negative, the self-isolation period will end. In case of a positive case of PCR test, the period of medical isolation is 14 days, with travelers or their sponsors bearing the expenses of treatment and isolation.
Transiting rules
Travelers transiting in Dubai from Algeria, Armenia, Australia, Austria, Azerbaijan, Bahrain, Belgium, Bosnia & Herzegovina, Brazil, Brunei, Bulgaria, Canada, China, Denmark, Estonia, Finland, France, Germany, Hong Kong, Iceland, Indonesia, Ireland, Italy, Japan, Kazakhstan, Kirgizstan, Kuwait, Latvia, Lithuania, Luxembourg, Malaysia, Maldives, Mauritius, Netherlands, New Zealand, Nigeria, Norway, Oman, Poland, Portugal, North Macedonia, Saudi Arabia, Serbia, Seychelles, Singapore, Somalia, South Africa, South Korea, Spain, Sri Lanka, Sweden, Switzerland, Taiwan, Thailand, Turkey, UK or US are not required to present a COVID‑19 PCR test certificate unless it is mandated by the country of origin or final destination.
Travelers transiting in Dubai from Afghanistan, Angola, Argentina, Bangladesh, Cambodia, Chile, Cote d’lvoire, Croatia, Cyprus, Czech Republic, Djibouti, Egypt, Eritrea, Ethiopia, Georgia, Ghana, Greece, Guinea, Hungary, India, Iran, Iraq, Israel, Jordan, Kenya, Lebanon, Malta, Moldova, Montenegro, Morocco, Myanmar, Nepal, Pakistan, Philippines, Romania, Russia, Rwanda, Senegal, Slovakia, Somaliland, South Sudan, Sudan, Syria, Tajikistan, Tanzania, Tunisia, Turkmenistan, Uganda, Ukraine, Uzbekistan, Vietnam, Zambia or Zimbabwe must have a negative COVID‑19 PCR test certificate that is valid for 96 hours from the date of test, as well as any requirements for their final destination.
Travelers transiting through Abu Dhabi or Sharjah must have a medical certificate with a negative COVID-19 PCR test result taken within 96 hours before departure of the last direct flight to United Arab Emirates.
There are currently 27,617 active cases of COVID-19 diagnosed in AE and 751 deaths as of Jan 19 2021
Please see our Coronavirus (COVID-19) Travel Restrictions page for more information on restrictions worldwide.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Dubai.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Dubai is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Dubai with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Dubai up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "On time."
Cons: "Food is so bad The crews they didn't helps also I ordered to change my food he ignored me and the seat is not comfort."
Pros: "Good collection Should provide ear plugs, eye bands etc for long journeys."
Cons: "They collect headsets too early."
Cons: "when I arrived at seoul, incheon airport, I found that one of my gulf clubs was broken. it was the fist time that the golf club broken. I was so upset"
Pros: "Flight still arrived reasonably on time despite being delayed. Service is excellent!"
Pros: "The service crew was perfect. Check on me through out the flight to ensure that I was comfortable. When meals came around and I was sleeping they check to ensure i did not miss a meal. 5 stars for the crew of Emirates flight 220."
Pros: "On time"
Cons: "I will do again"
Pros: "I loved the hospitality and the attention to detail throughout the flight."
Cons: "they are delay 2 hours"
Pros: "Entertainment on board"
Cons: "Your flight attendants are terrible, I asked her 3times just to get some water and she raise her voice to me, and I press attendant call button for 5 times just to get some more water but non of your flight attendant showed up at my seat, I'm a purser of Thai airlines so I know this Emirates flight attendant service was suck. I will never fly with Emirates again, so bad services"
Pros: "On time"
Cons: "So many anoucements that you can't get through any movie!"
Pros: "Good space"
Cons: "It's unfortunate that when you order a special meal you dont get your drinks until after you have eaten your meal. and if you end up waiting then you end up having a cold meal. It would be great if this could be changed"
Cons: "Half way through the flight my bulkhead seat pop up screen would not remain in upright locked position so I had hold it up with extra pillows"
Pros: "I never took this fligh . I also hope I wasnt charged"
Cons: "Nithing"
Pros: "Courteous in-flight staff, delicious food."
Cons: "Long distance travel at single stretch on Chicago - Dubai sector."
Pros: "Helpful airhostes"
Pros: "Seats were large and comfortable. Lots of entertainment options."
Cons: "They did not have the vegetarian meal that we had pre-booked, so they gave us an extra breakfast meal, which tasted bad and meant that we had the same meal twice (for dinner and breakfast). Additionally, our row (in the back of the plane) felt rather crammed in, and most of the overhead baggage space was taken up by blankets."
Cons: "Short trip no issues at all"
Pros: "Crew took a post card photo of whole family .. Provided toys ..books for kids .. Small things but made difference.. Crew were nice and fast"
Cons: "Food was not good chicken smelled .. Taste not good"
Pros: "The media system was great. I enjoyed the food and the crew was very nice."
Cons: "Slow cleanup after food service."
Pros: "Great menus, get you all excited. Variety, interesting dishes. Generous with wine and drinks."
Cons: "It's... airline food. Doesn't live up to the promise of the menu. Cooked too long ago, reheated too much, ... I understand that they have constraints, that's what you get when you want to eat in the sky. But I have eaten better food in airplanes, in economy."
Pros: "Excellent service and attention, good food, new plane with better air circulation and space"
Pros: "Hospitality and vegetarian food Maintaining the timings"
Cons: "Something was wrong with the boarding process. Not sure what, but we were pacing on the jetway to the plane for 30 minutes or so. People were so eager to get on, but for some reason, they asked people to board in specific sections, when they weren't ready, or the people needing extra time had not gotten settled yet."
Cons: "I didn't the staff was friendly. When we asked for something, our requests were responded to a rude tone. Coffee was old and gritty"
Cons: "Food wasn't that great. They ran out of choices"
Cons: "Another meal option was not available when it was my turn."
Pros: "AVML quality for BGW - DXB leg was excellent"
Cons: "the hollywood movie selection was quite limited. The seats had very hard and protruding lower back rests which could not be adjusted. The boarding was hardly done according to the seating zones."
Pros: "SERVICE!!!! EXCELLENT!!"
Pros: "Hospitality"
Cons: "Free Internet quota gets vanished without even using it much. This quota should be increased."
Pros: "Liked the Customer Service, Flight, neatness, entertainment and food"
Pros: "Great giving free wifi and liquor"
Cons: "Food was bland and flight attendant were surly. Most disappointing was the high expectations we had of airline that didn't deliver."
Pros: "Tasty food, good selection of movies, very comfortable, and clean."
Cons: "Rude flight attendant who had a friend in the section and would talk loudly to her during sleep times."
Pros: "Organized boarding n good in flt service"
Cons: "The temperature was set too high"
Pros: "There were a lot of different movies to watch. Also, the food was real good."
Pros: "I was given an upgrade to business class as the flight was relatively empty :)"
Pros: "Lovely aircraft loads of space"
Pros: "I like the food"
Cons: "I don't like the rule of luggage"
Cons: "The airline lost my bag in transit. It took them 4 days for me to get it."
Pros: "This is my third time flying with Emirates and I can not say enough positive things. I only wish my husband was able to fly with them."
Pros: "Inspite of the system problems at the check in cou ters in lusaka the team still served with a smile and the flight left in time At Dubai airport we were assisted to get to the gate as we found that they had started boarding on the connecting flight."
Pros: "I've always liked Emirates and the comfort level is very high. Also, the entertainment has always been excellent."
Cons: "I rated the food 4 stars not because it was good or bad but I was sleeping so I didn't try it so can't really rate it."
Pros: "Everything"
Cons: "Late boarding 20 mins"
Cons: "Wonderful service / airline"
Pros: "Pilot was good flying"
Cons: "Hospitality Food Serving I recommend to change the staff They are not serving as per ordered meal When asked for water no response till 1 hour Light indicated for assistance never bothered"
Pros: "It was an empty flight with much space to stretch my feet and sleep in comfort! service was great and landing was extremely good (didn't feel it at all)."
Pros: "You get great service even when sitting on economic class. The food was very good and the crew was cordious, polite and very professional and accomodating."
Cons: "The boarding process was slow but might had to do with the fact that there wereseveral families with children."
Pros: "Overall, the flight was great!"
Cons: "The seats could have been wider, as they were a bit tight. Would have liked more leg room. My son got sick during the landing. I pushed the assistance button several time during and after landing and none of the crew ever responded, the just ignored it. That was rather disappointing..."
Cons: "TVs/outlets on my side and section of the plane were not working."
Pros: "Good organization, good hygiene, polite crew."
Cons: "Space on airplanes"
Pros: "Everything!"
Cons: "Remain awesome!"
Pros: "newish aircraft, delta cabin beats other legacy carriers"
Cons: "gate announcements"
Cons: "Worst"
Cons: "Due to flight delay I missed my connecting flight, was downgraded, didn’t get my meal and was late arriving."
Pros: "Very helpful flight crew."
Cons: "A little unexpectedly bumpy."
Pros: "Comfortable seats"
Pros: "The crew was very friendly and helpful. With the plane full they managed to serve all with smiles on their faces and solved all problems, including cabin luggage problem."
Pros: "Nothing"
Cons: "The flight attendants skipped many rows of people not offering food or beverage. I wasnt sleep so not sure why I wasnt asked did I want a beverage or snack"
Cons: "If it had left on time Waited 3 hours at the airport"
Pros: "the crew was excellent the boarding was satisfactory"
Cons: "everything was from satisfactory to excellent"
Pros: "Boarding was seanless"
Cons: "I wasn’t able to sleep much because the seat was not comfortable."
Cons: "Delayed 3 hours"
Cons: ". The flight was overbooked and I had to wait for last minute to find out weather I will be on board of the flight .My bags were left behind in Amsterdam which were delivered later than they were supposed to."
Pros: "Flight crew is helpful. We travelled with my 82 year old mother who needed some assistance, especially for our short connection times, and they made sure she and our whole group made it to the connections on time."
Pros: "Friendly and courteous crew, great food, comfortable seating, quick luggage retrieval. Wow!"
Cons: "Nothing."
Pros: "Wonderful plane, delicious food, great variety of drinks. Lots of movies to select from"
Cons: "Nothing"
Pros: "Nothing"
Cons: "Gate staff was garbage."
Pros: "Fast boarding and complimentary snacks."
Cons: "I was seated next to a very large woman who came over the arm rest onto my seat."
Pros: "Delta personel were wonderful and helpful both flights"
Cons: "Flights were continually changed both on route to Cancun and on the way back"
Cons: "On time and nice media"
Cons: "Bags never arrived at the listed baggage claim. After 45 min, I saw bags on a different claim station and I notified everyone standing around. BUT, I filed a claim with Delta and was immediately given 2500 miles, as guaranteed!"
Pros: "On time arrival"
Cons: "Nothing"
Cons: "No wifi, no leg room"
Pros: "Thai was the first time in years delta was fast friendly and ONTIME with both departures and arrivals! That’s he most important to me!"
Cons: "No wifi available and The video entertainment service was bad: my video screen didn’t work- I asked for head phones and no one ever came back to me with some- luckily I had already Dwnld my own you tube and videos so I watch’s dmh own. I hope going home to hawaii these won’t be issue again"
Cons: "The flight was delayed for 4 hours."
Pros: "After flight was cancelled, rebooking was easy and quick on the app."
Cons: "Flight was cancelled. flight attendants were grumpy. One of the tightest seats I've flown in economy. No room in overheads so I had to stuff my winter coat between my legs with my backpack under the seat in front of me. Was basically wedged into the seat with my stuff."
Cons: "Ice in the morning in Atlanta and Delta cancels my 6pm flight to Atlanta leaving me no flight home that night."
Pros: "Not much to like."
Cons: "our connecting flight was delayed 12 hours. The person who checked us in for the flight to Idaho falls checked our baggage for our return flight home, which was an entire week later. So our baggage got sent back to our starting destination and not Idaho falls"
Pros: "i liked that staff and crew were very communicative and pleasant."
Cons: "one crew member didn't show up and caused delayed flight."
Cons: "The plane was late to JFK and then we had to wait for them to deboard and prepare for us to get one. Now we are in DCA and we can’t even get to our gate for another 10 mins"
Pros: "Nothing worst flight I've ever had."
Cons: "Everything Delta was so poor quality!!! The flight attendants were not helpful."
Pros: "The staff are wonderful and helpful. Best wishes to Delta. Please keep the great employees."
Cons: "Due to waiting so long on the tarmac, I almost missed my ground connection. Also, two persons with impaired mobility were deplaned while nearly all the remaining passengers waited. It has been my experience in the past that those with impaired mobility are assisted in deplaning AFTER the other passengers have deplaned. This only makes sense. Also, baggage handling was slow compared with my previous experiences. Seemed to be a hard landing."
Pros: "Crew was all very nice"
Cons: "Flying is always uncomfortable"
Pros: "Very clean plane and comfortable. Great friendly crew and very good service."
Cons: "Wifi service was slow but acceptable. Not a big issue."
Pros: "I'll chalk it up to the insanely high travel demands coincident with Labor Day."
Pros: "Crew was very good and nice on the flight"
Cons: "Flight terminal was changed about 30 to 45 minutes before boarding Flight was delayed due to AC problem Configuration of the plane was terrible. Little leg room but the windows did not align with the seats so a window was shared with two rows making it challenging to open or close a window without disturbing the passenger in the other row with whom the window is being shared. No charging outlets in the terminal or on the plane. Plane had no food to offer for purchase. Expected better from Delta."
Pros: "Everything. I really loved that I could track where my checked luggage was, so when I arrived to my final destination I knew my bag was going to be there. The individual TV for my seat, so I could watch what I wanted. Having an USB port to charge my devices."
Cons: "Liked everything."
Pros: "Loved the new aircrafts, the flight attendants were friendly and attentive. We landed 40 mins earlier than expected, the captain really sped the whole way and I didn't feel a thing!! The landing didn't even feel as though we were speeding...one of the best flights I've ever had (Jessica England) thank you!"
Cons: "Food options, early morning flights I get you're not going to have real food, but can there be an option to purchase a bagel with cream cheese or croissant, something other than a snack box. I understand the flight is under 3 hours so certain foods aren't available but Delta you upgraded everything else. I enjoy the Tapas box for those that are vegan, kosher, gluten free, etc....PS-the bathrooms are smaller"
Pros: "The plane got me & my family safely to our destinations. Easy & fast check-in."
Cons: "Flight delays on both departing & return flights to Los Angeles. Delta didn't offer any compensation for the delays. Crew was not very friendly especially on my return flight. The flight attendant couldn't even give me a bag of peanuts."
Cons: "It was late arriving to greensboro"
Pros: "Flight and service were fine. Because there was a long delay, the ticket agents supplied free sandwiches, drinks, salads, and coloring books and tried to engage the waiting passengers with games. I won a $50 Delta gift certificate! The captain had good communication with the passengers to keep us informed."
Cons: "Flight was delayed 4 1/2 hours because no crew was available."
Pros: "on time. easy no issues"
Cons: "No TVs for int'l flight, disorganized and chaotic boarding process, limited snack options"
Cons: "Agents at the ticketing countet were the rudest i have ever encountered in my years of flying. Had a problem and when i asked for their assistance was given the Delta 800 number and told to call and they walked off. When i called it was a 2 hour wait for an agent. Thank goodness for their app as i was able to.change my flight with the My Delta app. Also they had overbooked the flight and rather than giving assurance to people just told us to wait and "line up orderly"."
Pros: "Blankets available for all."
Cons: "Problem initially with entertainment system, which was later corrected. No baggage space available close to my seat, even though I was one of the first on board--Sky Priority. I was in last row. A combination of crew bags and onboard equipment along with a couple people on board before me,filled all space above last 3-4 rows. Seats seemed to be even smaller than normal for economy. Entertainment screen too small."
Pros: "Had a decent seat other than I was in the back corner of the aircraft."
Cons: "Took too long to get to seat."
Pros: "Friendly staff and smooth boarding process."
Cons: "British Airways charge you for water. However the flight attendant did her best and brought me a glass of water. It is the first time that water is not courtesy form an airline."
Pros: "Crew had filled overhead lockers with their bags leaving no room for ours"
Pros: "Staff all nice"
Cons: "Maintenance service could be better manage so flight delays are avoided"
Pros: "Flight space was quite empty in my section so that was AMAZING. Crew was lovely and helped with a few requests for myself and travel companions. Very good selection on tv and movies and the refurbished aircraft was very comfortable for me on this flight. Probably helps having seat to self."
Cons: "Nothing on this occasion"
Pros: "Most of the crew was helpful, however, I arranged a pick Up at Heathrow to guide me to my connectg flight. the flight attendant advised me to speak to the male concierge when exiting. He then insisted: No, there is no one coming. When I stepped out the pick up person showed up anyhow. ??"
Cons: "Like I said better staff communication in regards to my special situation/need. Also I was surprised I had to pay for the water I had on the flight as the attendant who offered it didn’t mention it was for purchase when they asked me if I wanted bottled water."
Cons: "Flight left late from London."
Pros: "Nothing"
Cons: "Crews service"
Pros: "The Dubai Red-Eye. Crew always ready with more fluids through the flight.... only proviso... being able to walk disembarking....."
Pros: "Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag."
Cons: "For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt."
Pros: "On time depature"
Cons: "Little amount of snacks available Small quantity of food for the meal"
Pros: "Crew was great. Accommodating and welcoming."
Cons: "Food quality could have been better. Snack was very poor before landing."
Pros: "Pretty basic service."
Cons: "The late morning flight we booked was eliminated from the schedule, requiring us to book an early morning flight. This resulted in our having to spend our last night in a hotel near the airport rather than in Rome. It also resulted in a 4+ hour layover at Heathrow, rather than the 2 hours we anticipated. Very disappointing."
Pros: "Nothing"
Cons: "Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process."
Pros: "Everything it was 100 percent"
Cons: "Luggage is held up but I will eventually get it here"
Pros: "It was cool in the plane on a hot day."
Cons: "Nothing to report, all was normal. The safety video is awful."
Pros: "Enough said"
Pros: "Customer service was awesome"
Cons: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."
Cons: "Luggage lost!!"
Pros: "As with every BA flight ive experienced, the crew is charming and witty, fun to talk to."
Cons: "Nothing extra - no legroom, no snacks, no drinks. EVERYTHING is an upcharge. The crew spends the whole flight running credit cards for a coke or a pack of cheese."
Pros: "Let’s face it, B.A has proper service with friendly crew members, offered up grade to premium economy which I normally take and was more than happy to pay for."
Pros: "The crew was wonderful"
Cons: "Since it was British Air, we would have had to pay $800 total to get seat assignments in advance. Because I refused to pay this exorbitant amount, my wife and I got whatever seats were leftover as assigned by BA's computer. As it was, there computer was all screwed up and we couldn't see our seat assignments or check in online and had to do that at the airport. Others reported getting tangled up with BA's computer system."
Cons: "Lost luggage. Bag that I should have been allowed to take on as a carry on but woman at check in said it was a full flight. Meaning while the whole bin above me was empty. At least let me gate check bag if it didn’t fit. Especially because she let the couple in front of me take their bag as a carry on afyer she first told them they couldn’t take it. Double standard. Then after all that the bag is lost. I fly foreign often and Food was mediocre."
Pros: "Flight crew and quality aircraft"
Cons: "Bumpy flight my frequent flyer number was omitted"
Pros: "The crew was very pleasant and made the flight as comfortable as possible for the economy class passengers. Boeing 777 are also a bit more spacious than Air Buses and thus the comfort level was excellent."
Pros: "Service"
Cons: "It was very cold! Too much air conditioning."
Pros: "Seats were much more spacious than expexted. Must have been an older plane where they did not bother to reconfigure the seating"
Cons: "Surprised to find that beverages were no longer free. Took for ever to deplane, just made my connecting flight."
Pros: "Very little"
Cons: "Guy next to me took up half my seat and the staff did nothing Food was awful"
Pros: "The size of the airplane. Very spacious!"
Cons: "2 hour delay"
Pros: "Accra to London: the most inefficient airport experience ever!"
Cons: "Old aircraft; mediocre service."
Cons: "food was not good."
Pros: "Crew was very helpful with an issue I had with my second flight"
Cons: "No complementary snacks"
Pros: "Excellent leg room (I was the first row after the bathrooms). Kind and polite staff. I enjoyed that there were trivia games as well as movies. The free wine was an unexpected bonus."
Cons: "Usually I am moderately impressed with British Airways food, but not this time. The pasta alfredo was acceptable, but there was no vegetable aside from an overly cream-laden slaw and there were no recognizable greens in there. Maybe onion and celery. The bread roll was dense and dry."
Pros: "I had an Indian inspired chicken dish. It was the first time I have ever enjoyed airplane food. Nicely done."
Cons: "I was lucky and got an emergency isle row. Even so, I am not a big person. I'm a 25 year old athlete. And I find the seats are getting tight. My shoulders are right at the edge. This isn't a condemnation of British Airways specifically, more a criticism of all airlines. This sardine style seating is a trend I'd like to roll back or at least halt."
Pros: "The staff helpful and quick to respond."
Cons: "The incredibly uncomfortable, too narrow, too cramped seats with immovable armrests. Awful!!!"
Pros: "Luggage delayed."
Pros: "Great entertainment system, and good food. Thank you for the free wine, blanket and pillow."
Cons: "Seats in the back are very uncomfortable. Seats are too close together. If the passenger in front reclines there is no room at all. I assume space was taken out to accommodate the first class cubes."
Pros: "British Airways lounges at Newark and London were good places to relax and have decent food and drinks selections."
Cons: "British Airways in-air entertainment and food options in aconomy leave much to be desired."
Pros: "nothing really"
Cons: "Do not serve food or drinks without charging. Have to even buy water (bottled). The crew is not polite or friendly. I flew BA almost 20 years ago and swore I will never fly them again. I broke that promise as I booked a flight in Virgin Atlantic which had connections on BA. 20 years later the service still sucks and has gotten worst. No more BA for me ever."
Pros: "Replacement flight was fine"
Cons: "Flight was cancelled and I was not automatically re-booked, luggage lost and not delivered despite repeated effort to reclaim it. Aer Lingus hold time on the phone was over an hour and attendants were unhelpful (said my flight wasn't cancelled in their system even though I received an email that it was - which ended up being true)"
Pros: "Punctual on time"
Cons: "A measly bar for breakfast, even Michael O Leary would laugh at that."
Cons: "BA lost one of our baggage. And it is been a week and we still haven't gotten our bag. We had some unique and good things in that bag."
Pros: "Wider isle and overhead space."
Cons: "TV screen difficult to see."
Pros: "I liked the nice crew. Short flight from Paris and arrived in LHR little early. Even in economy, seats were confortable. The 1.5 hr Flight was very smooth and short."
Cons: "I can't say that there wasn't anything that I didn't like about this particular flight from Paris to London."
Cons: "Wheelchair assistance was not provided to both the passengers , even though it was requested during reservation. Baggage was lost and did not make it to Bangalore"
Pros: "The pilot communjcated very well and was able to keep passengers calm during the heavy turbulence."
Cons: "I was only allowed ONE free bag for an international flight??? Totally unheard of. This was my first time flying BA and it will certainly be my last. For a 12hr flight, we were only fed ONCE! And only had very old movies to watch"
Pros: "On time takeoff and landing. Assistance was great and the crew was polite and friendly."
Cons: "Cramped seating. There really are people who should be required to purchase two seats. Suggest a section for parents too stupid to know how to control their children."
Cons: "We reserved for passenger in Business class From Dubai to London to Dubai . But From London to Dubai BA offered passenger Economy class the passenger reserved business class but they put him in Economy and the reason they said the flight is over booked. The passenger has heart problem and knee problem we reserved for him in business class to assure he will get the maximum care but in despite of his health conditions and in despite that he reserved in business class they put him in economy class"
Pros: "Especially a flight attendant...he was in the back of the plane, unfortunately I can't remember his name, he was so very nice , attentive to our needs and wants...what a difference it can make to have staff like him.And in general ell staff staff on board were very courteous and friendly...they were there not just to work, but to be kind and very pleasant."
Cons: "Hummmm I don't know. Liked everything!"
Pros: "The crew was nice"
Cons: "The space was so limited"
Pros: "Awesome and funny service."
Pros: "Excellent gate crew"
Cons: "Pretty uncomfortable seat"
Pros: "The crew was cordial but could have been more pleasant. Seats were horrible and the bathroom was smelly."
Cons: "Some type of air deodorizer in the bathroom and crew with a smile."
Pros: "gate agent helped to get me on a flight at LAX just made it an extra 10 hours"
Cons: "not cancel my flight"
Pros: "Flight was on time and quick"
Cons: "Seat comfort was terrible, as if the seats were made for children."
Pros: "Efficient"
Cons: "Delayed departure; cramped seat; minimal amenities"
Pros: "More space, better flight attendants, 3 free meals and free alcoholic beverages. It’s all good."
Cons: "Nothing, loved it."
Pros: "Quick boarding"
Cons: "Horrible uncomfortable plane"
Cons: "Would not give us hotel vouchet"
Pros: "Quick and easy to board."
Cons: "N/A"
Pros: "Just like what I wish, comfortable, on time."
Pros: "I really can't complain about the flight. Great service and on time"
Cons: "The only unfortunate thing was there were no TVs which was a bummer"
Pros: "Caught all my flights on time everything went smooth."
Cons: "All good things"
Pros: "6 HOUR DELAY I THINK THAT SAYS IT ALL"
Cons: "EVEEYTHING"
Cons: "The Overnight flight I had was EXTREMELY uncomfortable. Too uncomfortable to even sleep at all. The seating is so tight, I could barely move my legs when the seat in front of me was reclined (and I am tiny!) I landed after my connecting flight was already boarded, causing an employee from the airline to announce my name over the intercom on the plane and tell the passengers to "clear a lane for me." I ran with my suitcase over my head, bumping into people and making it to my next gate...where I was told there was ABSOLUTELY NO ROOM for my carry on...which was also, very tiny. I specifically did not want to check my bag because I needed to immediately hop off the plane to make it to work on time. Another customer was VERY upset about having to check his bag and was pulled aside. I finally was told I needed to check my bag at the gate to get on. So i did. As I entered the plane, about half of it was COMPLETELY empty with PLENTY of room. I was floored. About 10 minutes later, the very angry man happily entered with his carry on and stored it easily in the overhead bin. My frustration was at a peak. But I said nothing. When I arrived to Newark, I rushed to baggage claim and guess what? After 30 minutes of waiting, my bag never showed up. I had to check in with information and finally found it. But this caused to me to be late for work. I have usually had a great experience with United. But this experience has changed my mind completely and am very upset."
Cons: "Flight cancelled and no alternative to deal with cancelled flight"
Pros: "The best time to fly a particular airline is right after they've been in the news with bad publicity. Every single personnel was attentive and cordial."
Cons: "It was a smaller plane and very full. The seats are packed so tightly together, you dare not sneeze."
Pros: "Everything was fine on the first leg."
Cons: "Delays, very long delays. Not a fault of anyone but United had delays."
Pros: "fast"
Cons: "n/a"
Pros: "My originally scheduled flight was overbooked and I asked at the counter if I could say "Yes" to the query about willingness be bumped at the Kiosk and get more details. She arranged for me to get on an earlier flight and that was helpful."
Cons: "Because I was voluntarily "bumped" at the ticket counter instead of at the gate, I was not offered any compensation. Seems odd that I would have to be put through the rush/hassle of going to the gate to be compensated for doing this favor for United."
Pros: "Very comfortable and the staff was great!"
Pros: "Flight attendant was fine"
Cons: "Was told upon checking in that they did not have s seat for me. United airlines informed me that third party websites do not guarantee seats. You must book directly on united. They over book the flight and several passengers were not allowed on the flight"
Pros: "fast smooth safe trip"
Cons: "They ran out of food, didn't get any snacks, which were pretzels, I would prefer peanuts like in the old days."
Cons: "HORRIBLE CUSTOMER SERVICE FROM UNITED AND THE THIRD PARTY CONSOLIDATOR. Awful. Awful. Awful."
Pros: "Flight was smooth and on board crew was nice and helpful. Flight attendant noticed I came on with a cane and offered to have a wheelchair ride available in the SF airport. Reminding me that it was a large airport. I declined, but she encouraged me to try it and I agreed. She was concerned and very helpful."
Cons: "The plane was a small plane and we had to disembark on the tarmac. There were two attendants with wheelchairs but they didn't have my name so I walked on. The flight attendant called to me and said to wait. One of the attendants came up with a wheelchair and said he would take me. Unfortunately, a steep ramp had to be used to get into the airport building. He asked another worker to help him and all the way up the ramp I had to listen to comments about "good thing they had eaten their Wheaties" and "they were getting a good workout." I know that I am not a small person, but these ongoing comments were rude and insulting. When we got into the gate the attendant told me that he didn't have my name on his list and had to call for permission to take me through the airport. I waited and he came back and said he couldn't take me, but if I could wait someone else could come for me. I had waited enough already and suffered their rude comments, so I said no thanks and walked slowly through the airport. This experience has left me with a bad feeling for the airline and its personnel. I believe their staff could use sensitivity training at the very least!"
Cons: "Had to wait at gate for a while before disembarking."
Cons: "cancelled"
Pros: "On way from Boston to SF, Burbank,,and from Burbank to SF, everything, from service, plane comfortability, seating, was excellent. I was really impressed! But they dropped the ball,the last leg of journey."
Cons: "In SF, I paid wheelchair assistant, who left me at Gate 62, and I told him to come get me if gate changed. He never came back, even after hefty tip, and last minute I had to get to Gate 73, almost fainted, I have leukemia. Though I was able to,board first, the plane was older, smaller, and I was out in an E, middle, seat. Horrible experience."
Cons: "No notification that the flight was cancelled until I got to the airport. Not sure then why I share my phone number and email"
Cons: "Loud girls behind me talking."
Pros: "Check in was easy and staff was very helping."
Cons: "There should be more food options to buy."
Pros: "Super sweet flight crew and great entertainment."
Pros: "Very kind and curtious flight attendants to and from my destinations. Great service! Wouldn't hesitate to plan future flights with United again."
Cons: "I had no complaints or dislikes."
Pros: "Didn't like that we have to pay for everything like food & tv"
Pros: "Crew was able to get most of those delayed onto the incomming flight which was also delayed."
Cons: "The fact that united has no spare planes in case of a delay. Not cool."
Pros: "United doesn't care about customers, It was nothing to like about this flight over four hours late, the flight went to it's destination and came back, seems like every other United flight was canceled, Dora huge line about 2 to 3 hours long to get you an agent, there were no hotels available, slept in the airport"
Cons: "Flight over four hours late, had to sleep in the airport on the chairs, because there was no hotels left, United didn't offer anything, I'm really displeased with them"
Cons: "Tiny seat"
Cons: "It was over 7 hours late. The second plane was old and in poor condition. The crew attitude des were awful."
Cons: "The refreshments should be better than a tiny packet of pretzels."
Pros: "I waited for 4 hours on the second left of my flight. That was unpleasant but I appreciate Kayak sending continuous updates"
Cons: "read above"
Cons: "Four hour equipment delay on departure One hour equipment delay in return I never want to fly connecting again but it was the only way to get from Newark to Burbank."
Pros: "First overseas flight to Europe. Very impressed with everything with the flight. Comfortable, great crew, great food. Thank you!"
Pros: "Once on the plane, the crew were great."
Cons: "not much leg room"
Pros: "The flight attendant was super."
Cons: "Nothing really. I would like it if pilots would be more interactive. Tell passengers landmarks and cities/states they pass over. Seems no one does that."
Pros: "Getting to my destination"
Cons: "Almost 3 hours delay on the way there and the same on the way back. It's so unacceptable"
Cons: "Some inspector idiot decided that the exterior cover stickers weren't "up to code" literally half an hour before my flight, delaying us 2 hours. I got onto a different flight at the last second, then the same thing happened to that plane. Brilliant on their parts. I almost lost a job interview thanks to your people."
Pros: "Other than all my flights were delayed"
Cons: "Flights delayed"
Cons: "Plane Was delayed For 3 hours. Will never fly United. Alaska is way better"
Pros: "Good, easy"
Cons: "The WiFi entertainment didn't work."
Airlines flying from Burbank to Dubai have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Heightened sanitation
Daily cleaning, installation of cabin HEPA filters on flights from Burbank to Dubai
Mandatory masks
Masks required on board, masks provided on flights from Burbank to Dubai
Social distancing seating
Middle seats unavailable to book on flights from Burbank to Dubai
Pre-flight testing
Testing for antibodies, testing for symptoms for flights from Burbank to Dubai
Flexible cancellations
Waiving of change fees. Search flexible flights from Burbank to Dubai