Food was edible, flight left early, arrived early in philadelpia, the customer service helped out it my baggage.
Late to Tulsa again.l
American Airlines DISCRIMINATES especially against the elderly! The airlines took my family of 6 off the flight that I booked 6 months in advance, and I had no flight out of Munich, Germany. I do not know why. I called and had them put us back on the flight. I paid extra for seats so that we could all sit together. The seats were given to others and my family could not sit together. The American Airlines employees were not helpful at all! The agent, Rowna, lied to us that we would be sitting together. They will not reimburse me for paying extra for seats that I did not get. The porter that pushed my mother in the wheelchair was more helpful than any employee.
American Airlines lied to us that this flight was canceled. They made me go to the ticket counter to book another flight. While standing in line, my husband found out it was not canceled, but they were boarding the plane. The porter that pushed my mother in the wheelchair was able to get our bags checked. No American Airlines employee would help us. They just said to go back to the end of the line. The porter called the gate to have the plane wait for us. American Airlines DISCRIMINATES especially against the elderly!
Crew members were very humane and supportive.
We flew a transatlantic flight during storm Grayson in a 757. Not only it was irresponsable, but dangerous. Communications from the cockpit was poor.
Everything was normal and good
The crew was very nice.
The seats where VERY uncomfurtable
Grear overall experience
Long security lines at Orlando
The cabin crew were nice and helpful The plane left on time And arrived early, which was a huge bonus
Simply compared with other Trans-Atlantic flights it was mediocre in terms of what you get The seats were uncomfortable for a 10 hour flight, there were only around 5 movies to choose from and 5 TV programmes unless you wanted to upgrade (other airlines offer a lot more variety as standard). If you wanted refreshments they also cost additional, I was only offered one cup of tea/coffee/water, whereas other airlines offer wine, juice, soda, coffee, tea, water 4 or 5 times throughout the flight. Also compared with other flights I was not given an eye mask or travel toothbrush which on a long-haul overnight flight can make all the difference in terms of a good impression of the airline.
service was great
plane left late
Got to Amsterdam on time and everything was great including the staff
una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen.
Service from airline host Poorly maintained plane Bad food Old entertainment
The flight attendants could not do enough for you.
Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in.
The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average.
Fight attendants were kind. Got to my destination safely. Food was pretty good, however small.
I do not enjoy a budget airline, never been on one and likely won't ever again. I appreciated saving money on the overall ticket cost, but did not like the feeling of getting nickel and dined with every cart. Grateful the in flight meal was included.
Friendly crew. Good food and service.
Not enough legroom. Very old and outdated plane. No in-seat entertainment. Departed and arrived an hour later than scheduled.
Same as above
Not too much
Check-in staff lied about premium class from MAN to CDG. One clas aircraft without notice and 4 hours delayed at CUN. Lost luggage at CDG and nobody to help
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|Flights Arrive in||Oslo|
|Flights Depart from||Burbank Bob Hope|
|Airlines||American Airlines, Thomas Cook Airlines, KLM|