Everything worked the way it was supposed to. Bag transfer through customs and transfer to domestic was easy.
Snacks and food in general on US operated airlines is generally sad. American Airlines should learn from Qantas about food quality and service.
Premium economy is the way to go for a long haul flight. We were comfortable and able to get some sleep.
The crew on the way to Sydney was a little more present. There was always someone milling in the galley between the business class and premium economy cabin. The crew returning came through the cabin often and were attentive if you asked for them but you had to seek them out.
The snack selection and lack of entertainment
The customer service/ticket agent skipped her lunch break to get us on the plane. She went way beyond the call of duty. We will be eternally grateful.
Plane was delayed 1.5 hours. Rental Car reservation was at a location 30 miles from the airport, not the airport rental location. Had to transfer reservations which cost an extra $30...
The staff was friendly and helpful. They gave us food which I was not expecting. They had an in-flight movie as well which was unexpected.
How they offered food and snacks and drinks crew was friendly
Boarding took a bit long but other than that everything was perfect
The front desk staff
Entertainiment system, nice footrest
Everything was as expected.
I've always wanted to go to all five Manhattan boroughs in one day. Thanks to Delta, that happened.
The plane broke down as we were about to take off. Delta rebooked everyone on to new flights because it was pretty obvious that plane was not going to be fixed in time. The crew did their best given the situation. The situation was absolute bs though - we had to take a cab to JFK for our new flight and do the whole security thing again and all that annoying stuff. Thanks for wasting 8 hours of my life, Delta.
The food and the service
I have always known of airlines to offer preboarding to those military members in uniform or on official orders. Delta took it one step further and allows prior service members to board also.
The service was horribly they dilate my flight 24 hours and I lose my flight yesterday because from Washington to Atlanta the flight was late and from Atlanta to Tegucigalpa leave early
was a difficult transition from delta to west jet in Toronto and we almost missed the flight
|Flights Arrive in||Tallahassee|
|Flights Depart from||Cancun|
|Airlines||American Airlines, Aeromexico, Delta|
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