The service and food was good. The attendants were very considerant.
There was no enforcement of the boarding line. Those who formed a single line where instructed had to wait as 2/3 of the passengers made a mad dash to push their way to the front.
Video screen, power outlet, and window shade did not work properly in my seat on this brand new Dreamliner. Very disappointing. Especially for a 14 hour flight.
The bathroom was filthy and needed to be hosed down, and there was no soap or paper towels left by halfway through the trip.
The staff were great with my dog(golden retriever) really helped me... Also the service overall was fantastic best journey I have experienced yet travelling to China and I have lived here 8 years so probably 100 flights
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