they provide such a great service so that I cannot find anything else to complain.
overall the experience was great
i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight
I really enjoyed the food and the entertainment. this was the best international flight I have taken so far.
check in time was to long.
The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary
Too hot inside the plane. The back of my t-shirt was wet from sweat.
It was a short and efficient flight.
The flight was overall great. I very much liked the price, the fact that I was allowed to take two big suitcases, and the sitting was overall ok space wise. The crew was kind and the food was OK. I am very likely to make reservations with this airline in the future!
I did not like the fact that there was no WiFi on the flight. I also did not like the fact that the selection of movies was quite limited and not very recent. Finally, I did not like the fact that there was very little service on the flight. I would have liked to see more beverages (hot and cold) offered throughout the flight, and the clearing of meals done more rapidly.
We left early and arrived early. Seats were more spacious than I expected for economy class. It was a short flight so there was no food service, just orange juice.
The movie selection was good.
They offered drinks/water ONCE in the entire 13 hour trip. I was desperate for water about 6 hours in. I did purchase a bottle of water after I was through security at the Amman airport, but when I went to my gate, I couldnt take the water to the actual waiting area!
The airline canceled my return flight without notice because I did not board an earlier connecting flight.
Chicago O'Hare International (ORD) United States
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