I really enjoyed the food and the entertainment. this was the best international flight I have taken so far.
check in time was to long.
The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary
The staff is very nice and good service and very helpful
The Delay and the rough landing
Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience
Easy boarding I didn’t have check in bags so it was really quick and easy.seat was okay
The crew were not professional at all.missing serving people,some would get a snack or been asked what to drink and some got skipped. There were not enough food.
I guess I can’t properly rate the flight because it was canceled and I ended up flying United. I will say that that flight was fine. I was disappointed that there were zero notifications telling me that my initial flight with Lufthansa was canceled. When I finally got through over the phone, I was booked for a flight that I couldn’t make and had to wait until the next day to start my trip.
Good crew, liked the food and service. Better aircraft interior.
Boarding was chaotic, lines weren't well controlled. Ground crew needs better training in being proactive, assertive, communicate better with tired passengers who have had to wait for 5hours in the very staid, and outdated Frankfort airport. Same problems with the headsets.
I travel in so many airline but lufthasen is very good airline i want to travel again
Food was good. We were served well and often
Bumpy ride. Design of aircraft had all the restrooms clustered in the same spot leading to long queues forming. Headsets were of poor quality, couldn't hear the movie dialogue well at all.
Plane closed the gate two hours before departing. Should have waited for passengers delayed by weather and lack of a sufficient ground crew.
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