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Chicago O'Hare International to Mexico Flight Information

Flights Arrive in Mexico
Flights Depart from Chicago O'Hare International
Flight Price $158
Airlines Frontier, Spirit Airlines, Aeromexico, American Airlines, United Airlines, Interjet, Delta, Volaris, JetBlue

Book cheap flights from Chicago O'Hare International to Mexico (round-trip)

Airports
Origin
Chicago
$158
only
$158
Destination
Cancún
$158
only
$158
Mexico City
$264
only
$264
Tue, Jan 29
ORD
Chicago O'Hare International
CUN
Cancun
3h 57m
Tue, Feb 5
CUN
Cancun
ORD
Chicago O'Hare International
3h 47m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.6
Food
4.7
MCO
HSV
Good 6.6

Pros: Easy options to choose. Price was so low so one can afford to add extras. No frill.

Cons: Seats do notvtecline at all.

DEN
AUS
Mediocre 3.0

Pros: Delayed over an hour again.

Cons: Flight was delayed again!

JAX
PHL
Excellent 9.5

Pros: Quick boarding, fun stewardess

Cons: Paying $75 to correct my name that was correctly put in by me, but the first and middle names were run together on the reservation.

DEN
ORD
Good 7.0

Pros: when at O'Hare, it was not a very long taxi to get to the gate

Cons: flight was delayed an hour; I felt very cramped in that small space for my seat

SAN
CVG
Excellent 10.0

Pros: The $69 price was amazing!

Cons: I have to check in at the counter in order to get free bags for being military and they issued me a paper ticket instead of an electronic one.

Tue, Jan 8
ORD
Chicago O'Hare International
CUN
Cancun
3h 42m
Tue, Jan 15
CUN
Cancun
ORD
Chicago O'Hare International
3h 47m
Trip: 8 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 2 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
FLL
MSY
Okay 4.0

Cons: Got 30 minutes prior to flight, wouldn’t let me check in

LAX
ORD
Good 6.0

Pros: I liked that the plane was clean. Comfortable seats ( had the big chair)

Cons: I didn’t like that on top of paying the airfare, I had to pay for a seat. I didn’t appreciate not being able to bring a carry on unless I paid even more. And I certainly didn’t like the fact that after all the money I spent you couldn’t even provide a free snack!

PIT
FLL
Excellent 10.0

Pros: Boarded flight quickly, flight left on time, flight was very comfortable, landed very smoothly.

Cons: There was nothing i didn't like about the flight.

ATL
FLL
Mediocre 2.6

Cons: 5hr delay for this flight. The check in back and carry bag cost $105, $35 short of my actual ticket price. The seats were extremely cramped. It was I comfortable sitting between two people rubbing up on you through the entire flight. And this was a brand new plane. So spirit airlines goes expensive but as small as possible. Needless to say going forward I’ll spend the additional $105 that I’d spend on bags and just fly with JetBlue. JetBlue actually gives free snacks during flight. Unlike Spirit who charges. This will be the absolute last time I fly with Spirit Airlines.

ORD
CUN
Excellent 10.0

Pros: I was offered an exit row seat

Cons: Nothing

Tue, Jan 29
ORD
Chicago O'Hare International
CUN
Cancun
8h 10m
Tue, Feb 5
CUN
Cancun
ORD
Chicago O'Hare International
3h 47m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

JFK
MEX
Excellent 10.0

Pros: Had a awsome flight! Very comfortable seats, good selection on movies (they give for free) food was very tasty (had grill chicken with rice, green salad, grapes, cheeese, and a chocolate for dessert) crew was very attractive, serving refrigate (o had wine all trip long) it’s been one of my best long distance flight I ever had. Thank you Aeromexico!

Cons: The was was little delay (weather issues)

MEX
LAX
Okay 4.6

Cons: When you have a family emergency the last thing you ever want to hear is that you are "completely full and you will need to wait until the next available flight". This ticket was purchased last minute due to an unexpected death in the family so it was the only option we had to get my uncle to LA asap in order to be with the family during such tragedy. We even bought the insurance on the flight to assure nothing went wrong but yet he was still left behind hours to wait for another flight and see IF THAT ONE had room. How is this even possible? Why would you even let us book if there was no room and why was he the one to be asked to stay behind? Is it because it was booked though you? because it was a third party booking and not direct? If so then it's not even worth the few dollars we saved if it means the flight will be unreliable and the insurance means absolutely nothing through you guys. Ultimately, truly disappointing and I know that we can not depend on booking this way again if in your policy it states this ist ok to do and not even compensate one bit for making your travelers go though this.

SFO
MEX
Mediocre 2.0

Pros: Nothing

Cons: Delayed our flight and we missed our connection. They made us pick up our bags and wait overnight outside the terminal. It was cold (no doors). Only concrete slabs to sit on. It’s our honeymoon...no compensation given. Not even a blanket

Tue, Jan 22
ORD
Chicago O'Hare International
CUN
Cancun
3h 39m
Fri, Jan 25
CUN
Cancun
ORD
Chicago O'Hare International
3h 52m
Trip: 4 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 2 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
LEX
CLT
Excellent 9.6

Cons: Bag check fee is steep for students.

DEN
LAX
Okay 5.3

Cons: I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous.

ELP
DFW
Mediocre 2.0

Pros: Nothing

Cons: Flight got delayed which caused me to miss the last flight for my connecting flight.

MIA
ATL
Excellent 8.3

Pros: Boarding experience was excellent as we used a wheelchair.

Cons: Nothing

ORD
CUN
Excellent 8.6

Cons: No entertainment. There wasn't even a drop down screen for a movie.

Sat, Jan 5
ORD
Chicago O'Hare International
CUN
Cancun
3h 49m
Tue, Jan 15
CUN
Cancun
ORD
Chicago O'Hare International
3h 47m
Trip: 11 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 24 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
PHX
IAH
Excellent 10.0

Pros: Safe landing, that’s all that matters.

Cons: The entrances by groups. I get it, I just don’t care for it.

ORD
CUN
Good 6.3

Cons: Been on lots of planes super rough takeoff turbulence was awful landing was not good

ORD
CUN
Good 6.0

Pros: I made it to Cancun.

Cons: When I got to the gate in Chicago I asked if my seat could be moved next to my friend. The attendant said she would only be able to move me closer and the issued another ticket to me. It ended up being a different persons name from mine. I was afraid I wouldn't be able to board because big her mistake.

IAH
LHR
Excellent 10.0

Pros: The crew were super! Extremely attentive and always gracious.

ORD
CUN
Excellent 10.0

Pros: I liked that, even we departure a little late, the plane made it in time to Cancun. The plane was clean. They had all the variety of drinks.

Cons: One of the flight attendant was not friendly at all. After we left there was plenty of room on the plane, and I told her that one of my leg was not good and if I could move to a better seat and she said no, IF I want to change the seat I have to pay. The entertainment system was not working at all.

Fri, Mar 29
ORD
Chicago O'Hare International
CUN
Cancun
12h 20m
Tue, Apr 9
CUN
Cancun
ORD
Chicago O'Hare International
11h 36m
Trip: 12 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 2,444 reviews
Overall
7.7
Boarding
7.7
Comfort
7.9
Crew
8.0
Entertainment
6.3
Food
6.9
MEX
GDL
Good 6.3

Pros: Comfy seats, nice leg room, easy off-boarding, friendly staff The

Cons: The boarding process was horrible. Mostly it's the fault of the airport. This airport sucks; it's super crowded and unorganized. They really need to redesign the whole thing.

OAX
MEX
Good 7.3

Pros: They board back to front. It was easy to know when your section was done if you had people next to you or not to adjust. Also easy to stow your luggage because the back was filled first then the front.

Cons: Entertainment = there is no entertainment. The little screens just play ads over and over again. No outlets or USB not worth it

JFK
MEX
Excellent 10.0

Pros: The service of the airline.

Cons: Nada.

MEX
BOG
Good 7.0

Pros: Service

Cons: Very long time for connecting

LAX
GDL
Excellent 10.0

Cons: Servicio

Wed, Jan 16
ORD
Chicago O'Hare International
CUN
Cancun
11h 11m
Fri, Jan 18
CUN
Cancun
ORD
Chicago O'Hare International
3h 47m
Trip: 3 days
7.9GoodShow reviews
Overall 7.9 Good
Based on 22,013 reviews
Overall
8.1
Boarding
8.1
Comfort
7.8
Crew
8.5
Entertainment
7.7
Food
7.4
LAX
SJC
Okay 5.3

Pros: Good crew.

Cons: Very tight spaces. No tv.

PDX
NRT
Good 7.6

Pros: The pilot, Mr. Howes, I believe, came out and personally thanked everyone for flying Delta. It was a nice touch to see the actual pilot that was flying and me home and that he shared his gratitude. Go DELTA!!

DTW
RSW
Excellent 8.6

Pros: On time departure and arrival

Cons: Paying for seats

LAX
ATL
Good 6.5

Cons: Delta seems to be running their interiors much hotter then ever I can recall. This flight was hot enough to drench my shirt with sweat.

SEA
IND
Good 7.6

Pros: The flight was not crowded and plenty of flight attendants offering service throughout flight Also smoo5h flight.

Thu, Jan 10
ORD
Chicago O'Hare International
CUN
Cancun
8h 43m
Thu, Jan 17
CUN
Cancun
ORD
Chicago O'Hare International
3h 47m
Trip: 8 days
6.5GoodShow reviews
Overall 6.5 Good
Based on 809 reviews
Overall
7.0
Boarding
7.0
Comfort
6.5
Crew
7.4
Entertainment
5.2
Food
5.5
SJD
MEX
Mediocre 2.0

Pros: Internet was a great experience. Comfortable and efficient.

Cons: Volaris was the worst airline I have ever used. Rude, check in, no legroom, a charge for water? ??????? Horrible

GDL
TIJ
Good 7.3

Pros: The plane was great and so was the flight. I like that they save the overhead compartments for the people who are sitting in those seats.

Cons: It would be good to be able to charge my cell phone on board

UPN
TIJ
Mediocre 2.0

Cons: Was late!

MEX
LAX
Mediocre 2.0

Pros: Nothing

Cons: Never ever am fliying with volaris airlines they charge for everything for seats for food and service horrible they didnt let me carry my little ourse i had on the side like really bad experience

GDL
TIJ
Mediocre 2.0

Cons: 5 hr delay

Wed, Jan 23
ORD
Chicago O'Hare International
MEX
Mexico City Benito Juarez
8h 00m
Tue, Jan 29
MEX
Mexico City Benito Juarez
ORD
Chicago O'Hare International
4h 16m
Trip: 7 days
Overall 0.0 Poor
Based on 0 reviews
Sat, Jan 26
ORD
Chicago O'Hare International
MEX
Mexico City Benito Juarez
9h 11m
Wed, Jan 30
MEX
Mexico City Benito Juarez
ORD
Chicago O'Hare International
4h 16m
Trip: 5 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 15,079 reviews
Overall
8.2
Boarding
8.3
Comfort
8.3
Crew
8.6
Entertainment
8.0
Food
7.8
FLL
RIC
Excellent 10.0

Cons: Flight was delayed

MCO
JFK
Excellent 10.0

Pros: Smooth..leg room good .loved movie /TV selection..Dunkin donuts coffee.. always feel great flying JetBlue..not to mention great flight and perfect landing

BOS
PUJ
Mediocre 3.0

Pros: Fly crew were friendly

Cons: The airplane seamed VERY WEARED OUT, even the winds, when you look through the window. Crew had to beat really hard carry-on luggage containers to close them. There was a lot of turbulence and because of the visible bad conditions of the plane we heard noises from the fuselage that were not normal. We feared for our lives... when in the way for landing we were loosing altitud softly, as it should, but there was a moment that the pilot pushed SUDENLY up again in a very hard way, after a few minutes he said it was to allow more time between planes, and that we will do one more tour that will take 10 more minutes. When we finally landed people were clapping, we also clapped celebrating we were alive. I think, if Jet Blue doesn’t replace or at least FIX this kind of rusty planes, I’m done with this company. It was a couple of dollars cheaper, but, my life is worth more than this.

SYR
JFK
Excellent 10.0

Pros: The captain was great at communicating with passengers regarding timing and turbulence. I tend to be very nervous when flying so the heads up definitely helped out

HPN
TPA
Good 7.0

Pros: Courteous service by attendants- ongoing communications by the pilot- efficient boarding/deplaning

Cons: The entertainment system wasn’t available for part of the time-One of the featured movies was not available (got a black screen with no notification)- Attendant clarified what was happening-

Wed, Jan 30
ORD
Chicago O'Hare International
CUN
Cancun
3h 57m
Wed, Feb 6
CUN
Cancun
ORD
Chicago O'Hare International
3h 47m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.6
Food
4.7
DEN
AUS
Excellent 10.0

Pros: Cheap

Cons: Fast

SJC
DEN
Good 7.5

Pros: it was a good price

ONT
MCO
Okay 5.0

Pros: The staff was nice

Cons: The check-in process. The upcharges on everything. Barebones flight.

DEN
ORD
Good 7.0

Pros: when at O'Hare, it was not a very long taxi to get to the gate

Cons: flight was delayed an hour; I felt very cramped in that small space for my seat

MCO
HSV
Good 6.6

Pros: Easy options to choose. Price was so low so one can afford to add extras. No frill.

Cons: Seats do notvtecline at all.

Fri, Jan 11
ORD
Chicago O'Hare International
CUN
Cancun
3h 50m
Thu, Jan 17
CUN
Cancun
ORD
Chicago O'Hare International
3h 47m
Trip: 7 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 2 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
LAX
ORD
Good 6.0

Pros: I liked that the plane was clean. Comfortable seats ( had the big chair)

Cons: I didn’t like that on top of paying the airfare, I had to pay for a seat. I didn’t appreciate not being able to bring a carry on unless I paid even more. And I certainly didn’t like the fact that after all the money I spent you couldn’t even provide a free snack!

FLL
MSY
Okay 4.0

Cons: Got 30 minutes prior to flight, wouldn’t let me check in

ATL
FLL
Mediocre 2.6

Cons: 5hr delay for this flight. The check in back and carry bag cost $105, $35 short of my actual ticket price. The seats were extremely cramped. It was I comfortable sitting between two people rubbing up on you through the entire flight. And this was a brand new plane. So spirit airlines goes expensive but as small as possible. Needless to say going forward I’ll spend the additional $105 that I’d spend on bags and just fly with JetBlue. JetBlue actually gives free snacks during flight. Unlike Spirit who charges. This will be the absolute last time I fly with Spirit Airlines.

FLL
LAS
Good 6.0

Pros: I like the direct flight from FLL to LAS. The crew was very professional and pleasant.

Cons: The seats are very uncomfortable in the front row, they don’t recline. I’m 6’5” tall and they’re definitely not accommodating for people my size. My wife was miserable due to the light for the stewardess shining in our face.

GUA
IAH
Mediocre 2.0

Cons: I found my checked bag with a huge hole when I claimed it at the carousel. My items were falling off the bag.

Sat, Jan 12
ORD
Chicago O'Hare International
CUN
Cancun
3h 50m
Thu, Jan 17
CUN
Cancun
ORD
Chicago O'Hare International
3h 47m
Trip: 6 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 2 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
FLL
BOG
Excellent 10.0

Pros: Boarded flight quickly, flight left on time, flight was comfortable, landed very smoothly.

Cons: There was nothing i didn't like about the flight.

ORD
LAX
Excellent 10.0

Pros: Evrething

FLL
LAS
Good 6.0

Pros: I like the direct flight from FLL to LAS. The crew was very professional and pleasant.

Cons: The seats are very uncomfortable in the front row, they don’t recline. I’m 6’5” tall and they’re definitely not accommodating for people my size. My wife was miserable due to the light for the stewardess shining in our face.

ACY
MCO
Okay 5.0

Pros: Price

Cons: Seats are the worst. Smelled like poop They don’t clean the plane

ORD
CUN
Excellent 10.0

Pros: I was offered an exit row seat

Cons: Nothing

Thu, Jan 17
ORD
Chicago O'Hare International
CUN
Cancun
8h 34m
Fri, Jan 25
CUN
Cancun
ORD
Chicago O'Hare International
3h 52m
Trip: 9 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
GDL
SFO
Excellent 10.0

Pros: Everything: got to pick my seat with extra leg room, easy boarding process, SUPER friendly crew, very nice

Cons: We had to wait quite a while for our baggage at the baggage claim but I'm pretty sure that's an SFO issue and not the airline

SDQ
MEX
Excellent 10.0

Pros: The warmth service that made me feel at home

GDL
SFO
Good 6.6

Pros: All waa good and timely. Comfortable and the crew very nice

Cons: I got home and my luggage had been all mixed up and they stole two watches. It’s sad that Aeromexico has employees who are thieves. It’s happened before and to many people I know. You should remedy this because it’s not right

MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

MEX
TIJ
Excellent 8.0

Pros: Was good atention, and the personal was nice

Cons: I spected something more that a Cookie and juice for meal.

Thu, Feb 7
ORD
Chicago O'Hare International
CUN
Cancun
9h 26m
Thu, Feb 28
CUN
Cancun
ORD
Chicago O'Hare International
3h 40m
Trip: 22 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 2 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
MIA
JFK
Okay 4.3

Cons: Inconsistent baggage rules across employees in different parts of the company.

DEN
LAX
Okay 5.3

Cons: I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous.

DCA
DFW
Excellent 10.0

Pros: Inflight movie, friendly crew

DFW
LAW
Mediocre 2.0

Pros: Nothing

Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

MIA
ATL
Excellent 8.3

Pros: Boarding experience was excellent as we used a wheelchair.

Cons: Nothing

Thu, Jan 10
ORD
Chicago O'Hare International
CUN
Cancun
3h 57m
Thu, Jan 17
CUN
Cancun
ORD
Chicago O'Hare International
3h 52m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 2 reviews
Overall
5.9
Boarding
6.4
Comfort
5.4
Crew
6.8
Entertainment
4.6
Food
4.7
MCO
HSV
Good 6.6

Pros: Easy options to choose. Price was so low so one can afford to add extras. No frill.

Cons: Seats do notvtecline at all.

DEN
ORD
Good 7.0

Pros: when at O'Hare, it was not a very long taxi to get to the gate

Cons: flight was delayed an hour; I felt very cramped in that small space for my seat

ORD
CUN
Excellent 8.0

Pros: On time

DEN
AUS
Mediocre 3.0

Pros: Delayed over an hour again.

Cons: Flight was delayed again!

ONT
MCO
Okay 5.0

Pros: The staff was nice

Cons: The check-in process. The upcharges on everything. Barebones flight.

Tue, Feb 19
ORD
Chicago O'Hare International
CUN
Cancun
3h 49m
Tue, Mar 5
CUN
Cancun
ORD
Chicago O'Hare International
4h 07m
Trip: 15 days
7.3GoodShow reviews
Overall 7.3 Good
Based on 24 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.5
ORD
CUN
Excellent 8.6

Pros: Comfort

Cons: No compleings

ORD
CUN
Good 6.0

Pros: I made it to Cancun.

Cons: When I got to the gate in Chicago I asked if my seat could be moved next to my friend. The attendant said she would only be able to move me closer and the issued another ticket to me. It ended up being a different persons name from mine. I was afraid I wouldn't be able to board because big her mistake.

IAH
LHR
Excellent 10.0

Pros: The crew were super! Extremely attentive and always gracious.

ORD
CUN
Excellent 10.0

Pros: I liked that, even we departure a little late, the plane made it in time to Cancun. The plane was clean. They had all the variety of drinks.

Cons: One of the flight attendant was not friendly at all. After we left there was plenty of room on the plane, and I told her that one of my leg was not good and if I could move to a better seat and she said no, IF I want to change the seat I have to pay. The entertainment system was not working at all.

ORD
CUN
Excellent 8.0

Pros: Early arrival

Cons: No free snacks

Sun, Jan 13
ORD
Chicago O'Hare International
CUN
Cancun
3h 50m
Fri, Jan 18
CUN
Cancun
ORD
Chicago O'Hare International
3h 47m
Trip: 6 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 2 reviews
Overall
5.7
Boarding
6.1
Comfort
5.3
Crew
6.5
Entertainment
4.6
Food
4.7
ORD
CUN
Excellent 10.0

Pros: I was offered an exit row seat

Cons: Nothing

SXM
FLL
Mediocre 2.3

Pros: The airline crew were well dressed.

Cons: No one and I meant no one was telling you anything. From the ground crew to the airline crew. Please don’t get me started with the catastrophe at the airport where it seemed like Spirit had nothing in place. Checking in was a nightmare. Reminding of WHY it’s best to pay instead of try to cut cost. NEVER again!

FLL
BOG
Excellent 10.0

Pros: Boarded flight quickly, flight left on time, flight was comfortable, landed very smoothly.

Cons: There was nothing i didn't like about the flight.

GUA
IAH
Mediocre 2.0

Cons: I found my checked bag with a huge hole when I claimed it at the carousel. My items were falling off the bag.

FLL
LAS
Good 6.0

Pros: I like the direct flight from FLL to LAS. The crew was very professional and pleasant.

Cons: The seats are very uncomfortable in the front row, they don’t recline. I’m 6’5” tall and they’re definitely not accommodating for people my size. My wife was miserable due to the light for the stewardess shining in our face.

Fri, Jan 18
ORD
Chicago O'Hare International
CUN
Cancun
17h 45m
Fri, Jan 25
CUN
Cancun
ORD
Chicago O'Hare International
3h 52m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 7,460 reviews
Overall
7.5
Boarding
7.5
Comfort
7.4
Crew
7.8
Entertainment
7.2
Food
7.0
MEX
MCO
Okay 5.0

Pros: Nothing about boarding

Cons: After being the only person pulled out of line for my carryon and myself to be checked at the boarding gate, I asked a simple question to the lady who profiled me, “what made you profile me for this additional security check out of hundreds of passengers here, I’d like to know”. I was met with such rude behavior which I never encountered with any airline before. Not only was her attitude rude, she couldn’t answer my question and Aeromexico didn’t bother to get someone fluent in English to answer me. Notice I wasn’t refusing the security check; it’s just that they were rude, cold and made me feel like a criminal while checking me. They need to improve their system for security checks at the boarding gate. I don’t understand why I had to be checked further bc they already check every passenger before entering the gates and boarding area. I still don’t know the answer to my question. The lady’s attitude embarrassed me and ruined my experience. Aeromexico should retrain their staff and make them realize it’s bc of us they have a job and they should be serving us with proper customer service and have their attitudes in check. Because I have every right to ask that question and will continue to do so! I forgot the lady’s name..but would be happy if my msg got taken seriously and the lady made aware..

MEX
MZT
Mediocre 2.0

Pros: we arrived

Cons: lost bags - when they arrived the next day, told us we need to go all the way to the airport or pay $25.00 USD to a taxi to bring them to us. When we went to pick up the bags, one (both bags were brand new for this trip) was virtually destroyed, with multiple tears and rips - damage on each of the 6 sides of the bag. The Aeromexico woman insisted they have no liability and refused our claim for the damaged bag. Extremely poor service.

BOG
MEX
Good 6.0

Pros: The service on the plane is ok.

Cons: On the trip Mex to Bogota, the airplane belated to landed, around four hours after. First it was almost landed to Bogota, we were on El Dorado airport and then back to the air and then going to Medellin airport for landed. So they keeped us inside the airplane (I do not how many time, but maybe 1 an half hour inside) and then back to Bogota for landed. So it was awful and worried time.

MEX
LAX
Okay 4.6

Cons: When you have a family emergency the last thing you ever want to hear is that you are "completely full and you will need to wait until the next available flight". This ticket was purchased last minute due to an unexpected death in the family so it was the only option we had to get my uncle to LA asap in order to be with the family during such tragedy. We even bought the insurance on the flight to assure nothing went wrong but yet he was still left behind hours to wait for another flight and see IF THAT ONE had room. How is this even possible? Why would you even let us book if there was no room and why was he the one to be asked to stay behind? Is it because it was booked though you? because it was a third party booking and not direct? If so then it's not even worth the few dollars we saved if it means the flight will be unreliable and the insurance means absolutely nothing through you guys. Ultimately, truly disappointing and I know that we can not depend on booking this way again if in your policy it states this ist ok to do and not even compensate one bit for making your travelers go though this.

SFO
MEX
Mediocre 2.0

Pros: Nothing. I couldn’t even fly. I arrived 1.5 hours early and chose a seat directly in front of the gate. And fell asleep accidentally. Woke up two minutes after plane took off. T

Cons: The staff said they called my name many times. I don’t believe this for a second. I am a light sleeper, especially at airports. I know international airports are busy places, but when a man is asleep right in front of the staff calling his name, you think maybe just maybe they would wake me and say “are you benjamin”. But they didn’t. Now I am forced to by a brand new round trip ticket. Immensely unhappy.

Tue, Feb 12
ORD
Chicago O'Hare International
CUN
Cancun
6h 24m
Thu, Feb 28
CUN
Cancun
ORD
Chicago O'Hare International
3h 40m
Trip: 17 days
9.3ExcellentShow reviews
Overall 9.3 Excellent
Based on 2 reviews
Overall
7.4
Boarding
7.5
Comfort
7.2
Crew
7.8
Entertainment
6.8
Food
6.7
CLT
MEM
Excellent 8.6

Pros: This flight crew were upbeat and all smile. They definitely know what customer service should be.

Cons: Only pretzels for food when you’ve been on a plane all day didn’t make me happy.

MIA
JFK
Okay 4.3

Cons: Inconsistent baggage rules across employees in different parts of the company.

ORD
CUN
Excellent 8.6

Cons: No entertainment. There wasn't even a drop down screen for a movie.

DEN
LAX
Okay 5.3

Cons: I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous.

DFW
LAW
Mediocre 2.0

Pros: Nothing

Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights

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