The hospitality & staff were impeccable.
2 snacks .. friendly flight attendants .. early arrival
seat pitch a bit tight
Everything was great
Service was perfect Food was incredible Movies and entertainment high level
I’ve flown SWISS Air twice in the past 6 years and I’ve never had an issue, always a great experience!
The service was not great which surprised me for swiss. The flight attendant was absolutely not into work. The seats supposed to work.. wasn’t .. we had to switch the seats with no help and with the lights off. Awful .. of course they didn’t noticed so they didn’t woke me up for the breakfast. (And I’ve been asking for). Maybe was bad luck but that’s really ridiculous. During the flight they didn’t brought water or something we had to call them.
Our original flight, one day earlier, was canceled 10 minutes before boarding.
The flight took off 2 hours late they must have known it was going to be that late, yet they lied saying that it was on time, forcing you to come to the airport early, then when you get to the airport they did the - oh its going to be 20 minutes late, no 40, no 1.5 hours late, heck it will be 2 hours late etc. Micro-tight seat pitch - I could barely sit in the seats.
Reassigned seat due to equipment change resulted in seating in row 51 vs. reserved row 20
Staff were amazingly helpful n friendly. Food was yummy.
Crew and food.
The old bait and switch. United is not and will never be Lufthansa. Cattle call seating.
Excellent support from everyone as all were very helpful with assisting my need for wheel chair.
Fortunately as a passenger the economy flight area was very spacious due to low numbers of passengers. Which provided a comfortable seating space.
The entertainment could and been a little more variable in the film range provided. But generally overall I had a excellent flight. Food was good. Crew were very good and I would definitely consider flying United on my next visit out and recommend that my family did. Thank you United.
no aisle seat
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
please send us an email and someone from our team will get back to you promptly.