Find Cheap Flights from China to Richmond Byrd International

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Book cheap flights from China to Richmond Byrd International (round-trip)

Airports
Origin
Beijing
$873
only
$873
Shanghai
$1052
only
$1052
$1052
only
$1052
Destination
Richmond
$873
only
$873
Sun, Jun 17
PEK
RIC
18h 02m
Wed, Jun 20
RIC
PEK
22h 51m
Trip: 4 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Feb 7
PEK
RIC
17h 53m
Sun, Feb 18
RIC
PEK
19h 55m
Trip: 12 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAD
AMS
Mediocre 2.0

I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

ORD
BNA
Excellent 10.0

Everything

Fri, Feb 9
PVG
RIC
23h 30m
Wed, Feb 28
RIC
PVG
25h 12m
$1052
Trip: 20 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 15315 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
CMH
ATL
Okay 5.0

As poltronas estavam OK.

No voo MEX-GRU o Sistema de Entretenimento nao funcionou por quase 3hs. A refeicao foi muito fraca, tamto no jantar quanto no café da manhã. Onde ja se viu comer feijão preto com onelete no cafe da manhã??? Deveriam pensar no tipo de passageiro q estao atendendo.

ATL
BWI
Okay 4.6

Snacks & beverages on a 1 hour flight. Very nice crew

Older plane, no entertainment

DTW
ATL
Excellent 8.0

I love Delta, especially their newer planes that have screens in the backs of headrests and free movies.

Leg room is never enough. I'm 6'1".

BOS
AUS
Good 6.0

Delayed so I was not home until middle of the night.

ATL
MEX
Excellent 8.3

Tudo conforme esperado em um voo da Delta.

Nada a reclamar.

Fri, Feb 9
PEK
RIC
20h 34m
Mon, Feb 19
RIC
PEK
18h 48m
$1136
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
JFK
AUS
Mediocre 2.0

I lost money, I came back a day later wish it wasn’t plan and is NOT ok .

kieytcha@gmail.com

DFW
PHL
Mediocre 3.0

They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.

DFW
BMI
Mediocre 3.6

I didn’t make this flight.

TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

Tue, Feb 13
PEK
RIC
23h 30m
Tue, Feb 27
RIC
PEK
25h 10m
$1313
Trip: 15 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
BKK
NRT
Excellent 8.3

Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process.

I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised.

NRT
JFK
Mediocre 2.0

Nothing

First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue

PVG
NRT
Excellent 10.0

Nice smile and service. Food is good as well

Arrived later than schedule

SEA
NRT
Excellent 10.0

Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat.

LAX
NRT
Excellent 10.0

The airline was late in arriving for my translate flight but when I got to the airport in Narita everything was taken care excellent ground service

The flight attendants gave me the most beautiful hospitality hope you keep up the good job this was my third time around using ANA

Mon, Feb 12
PEK
RIC
17h 29m
Sat, Feb 17
RIC
PEK
20h 30m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

SAN
SFO
Excellent 10.0

The flight actually left.

Poor communication. Flight originally at 11:35, then 12:05, then 12:15... At 11:55, they said they would start boarding in 20 min. How can you do that and still take off at 12:15? Answer: you can't. Just be honest and keep us informed. Bonus: United sent me an email saying that connection had already left (it hadn't - thanks United! - awesome service as always!)

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

Mon, Feb 12
PEK
RIC
33h 26m
Sun, Feb 25
RIC
PEK
38h 38m
$2037
Trip: 14 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 6898 reviews
Overall
8.3
Boarding
8.3
Comfort
8.1
Crew
8.6
Entertainment
8.2
Food
7.9
DOH
DFW
Excellent 8.3

Movies collections, friendly staffs

DOH
KWI
Mediocre 2.0

Rules

TXL
DOH
Good 7.6

everything went smoothly, no delays, boarding was easy and quick

DOH
ORD
Excellent 8.0

Hospitality and food.

Seats are not comfortable.

BKK
DOH
Good 6.0

Boarding

Fri, Feb 9
SHA
RIC
23h 30m
Wed, Feb 28
RIC
SHA
25h 12m
$1052
Trip: 20 days
7.8GoodShow reviews
Overall 7.8 Good
Based on 15315 reviews
Overall
8.0
Boarding
8.1
Comfort
7.7
Crew
8.4
Entertainment
7.5
Food
7.3
BOS
AUS
Good 6.0

Delayed so I was not home until middle of the night.

MEX
ATL
Good 7.0

Beautiful plane, great entertainment system, two bathrooms for economy class, decent food

ATL
MBJ
Excellent 8.0

I love Delta, especially their newer planes that have screens in the backs of headrests and free movies.

Leg room is never enough. I'm 6'1".

DTW
ATL
Excellent 8.0

I love Delta, especially their newer planes that have screens in the backs of headrests and free movies.

Leg room is never enough. I'm 6'1".

LGA
PIT
Excellent 10.0

Our original flight was delayed and Marika, at the Delta gate of another flight to the same city, was able to get us on the flight that was going to our city. We were so grateful to get home before the winter storm! We appreciate your staff and the help their quick, efficient manner to get us on a new flight!

Sat, Feb 17
PEK
RIC
17h 05m
Tue, Feb 27
RIC
PEK
30h 10m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
BNA
Excellent 10.0

Everything

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

Sat, Feb 10
PEK
RIC
30h 01m
Tue, Feb 20
RIC
PEK
20h 20m
$1139
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
SLC
CLT
Okay 4.0

Flight attendants

The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

TPA
DFW
Good 6.3

Decent boarding group, same snacks, same flight attendants (who were very nice)

My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.

JFK
AUS
Mediocre 2.0

I lost money, I came back a day later wish it wasn’t plan and is NOT ok .

kieytcha@gmail.com

ORD
DFW
Excellent 8.0

Very timely, didn't take forever getting off the ground

As a first time traveler, it would have been nice to have a little help with navigating the airport once I arrived.

Thu, Feb 8
PEK
RIC
16h 59m
Sat, Feb 17
RIC
PEK
20h 30m
Trip: 10 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

IAD
AMS
Mediocre 2.0

I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!

IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

Wed, Feb 14
PEK
RIC
24h 41m
Sat, Feb 24
RIC
PEK
29h 57m
$1139
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
JFK
AUS
Mediocre 2.0

I lost money, I came back a day later wish it wasn’t plan and is NOT ok .

kieytcha@gmail.com

SFO
LAX
Excellent 10.0

great flight

SDF
DFW
Mediocre 2.0

Made us wait over 2 hours on the tarmac before take off inside the airplane.

SLC
CLT
Okay 4.0

Flight attendants

The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

Sat, Feb 10
PEK
RIC
30h 38m
Sun, Feb 25
RIC
PEK
42h 18m
$2620
Trip: 16 days
8.8ExcellentShow reviews
Overall 8.8 Excellent
Based on 3642 reviews
Overall
8.9
Boarding
8.8
Comfort
8.7
Crew
9.1
Entertainment
8.7
Food
8.5
ORD
ICN
Excellent 9.6

I have flown a great many long haul flights and this airline is right up there in the top ranks. Excellent flight crew and comfortable seats.

HNL
ICN
Excellent 10.0

Customer service is very good

ICN
CNX
Excellent 9.0

The flight was delayed by an hour but otherwise it was a good experience. The crew was great and the food was fine. I'm pleased with Korean Air.

LAX
SEL
Excellent 10.0

on time, good service and food

YVR
ICN
Good 6.6

Always slippers and good seats. Lunch was good. Entertainment was just ok but good classical music selection.

The food used to be something I looked forward to, but this time the beef and rice for dinner (because chicken was already gone) was so salty and awful I had to ask to change for fish, which was flavorless. 30 minute delay on unloading luggage made the end of a long flight rough.

Fri, Feb 16
PEK
RIC
23h 49m
Sun, Feb 25
RIC
PEK
26h 30m
$1313
Trip: 10 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
HND
BKK
Excellent 8.0

I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s.

It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open

NRT
SIN
Excellent 10.0

There was a air hostess I wish I knew her name I was seated at the very back she really took care of me she thought I was sick she kept asking me am I ok Flyer NH 175 LAX / Nairta because I did not eat at all the food was good don't get me wrong all Airlines should have people like her

My flight arriving Narita was lat but I was taking care everything was a range excellent again

IAH
JAX
Excellent 8.0

Nice short flight. Houston is easy to navigate. Staff were friendly.

They didnt want to board my twins and I early so we blocked the aisle as i got them sorted. I had to sit over the aisle from my children as it was a 2 2 seating but the staff didnt seem to pursue where their mother was even though i was 1 row back. They didn't need me but i thought they should have at least enquired as to where the parent was of 2 11 yr olds. They were also curt trying to rush us off the flight as my daughter was trying to locate a lost item as we arrived. She has limited sight and we need time to get off and to find things.... given she has lost an iPad, and very expensive reading glasses and other things on the trips that span 24 - 36 hrs.

PVG
NRT
Excellent 10.0

Nice smile and service. Food is good as well

Arrived later than schedule

NRT
ORD
Excellent 9.3

Customer service on ANA was as stellar as always.

Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight.

Fri, Feb 9
PEK
RIC
24h 24m
Sat, Feb 17
RIC
PEK
16h 15m
Trip: 9 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
MCO
IAH
Mediocre 3.0

Flight was cancelled on our way back home from Gudalajara, was speaking to a representative for almost 2 hours to get me on the next flight the flight representative forgot to put me on hold and told everyone how rude i was, i was not rude i was just trying to get home. The representative couldn’t help me so i asked to be transferred to a manager, after 2 hours i was transferred and the manager hung the phone up. Long story short i called back spoke to another manager Yana and she was the rudest lady ever! She basically told me for waiting to long i will have to be placed on a flight 2 days after my cancellation flight. I started to cry because i needed to be home and she basically did not care so i took the date. Never again and i will warn everyone about this airline and their customer service!

ORD
YUL
Mediocre 2.0

the comped hotel

Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

Sun, Feb 11
PEK
RIC
24h 41m
Wed, Feb 21
RIC
PEK
34h 25m
$1141
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
DFW
PHL
Mediocre 3.0

They separated my bags, so I had to wait in Philadelphia for my bag to arrive on next flight 2 1/2 hours latter. Not happy after flying from Sydney.

MAD
PHL
Good 7.0

Flight was not full.

Luggage was very late and arrived at the wrong carousel.

BCN
JFK
Mediocre 2.0

NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .

In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .

JFK
AUS
Mediocre 2.0

I lost money, I came back a day later wish it wasn’t plan and is NOT ok .

kieytcha@gmail.com

ORD
DFW
Excellent 8.0

Very timely, didn't take forever getting off the ground

As a first time traveler, it would have been nice to have a little help with navigating the airport once I arrived.

Mon, Jan 22
PEK
RIC
29h 14m
Thu, Feb 1
RIC
PEK
20h 00m
Trip: 11 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
ORD
BNA
Excellent 10.0

Everything

PVG
ORD
Okay 4.6

Entertainment, and leg space.

Full plane, long wait to use lavatory. Crew was good, but should have upped their game under the circumstances, especially with regards to keeping the lavatory clean. The noodles for breakfast turned out to be porridge, and went straight to the waste basket.

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

ORD
IND
Okay 4.6

Crew was very kind and apologetic for delay.

Delayed 2 hours and forced to deboard when I can drive in 3 hours.

Tue, Feb 13
PEK
RIC
18h 06m
Fri, Feb 23
RIC
PEK
18h 48m
$1142
Trip: 11 days
7.2GoodShow reviews
Overall 7.2 Good
Based on 27334 reviews
Overall
7.3
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
MAD
JFK
Good 6.0

Films, TV screens did not work

BCN
JFK
Mediocre 2.0

NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin .

In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with .

DFW
SAT
Okay 5.6

The flight was so short we did not even get a snack, only an offer of a bottle of water; this was simply due to to short length of the flight. Basic economy had my wife and I 16 rows apart each in a middle seat. I was in the very last seat on the plane. Flight attendants were attentive and surprisingly very nice, legroom is non-existent (same as every flight in plain coach).

High cost to prebook seats was twice what Spirit or Frontier would charge

MAD
PHL
Good 7.0

Flight was not full.

Luggage was very late and arrived at the wrong carousel.

ORD
DFW
Excellent 8.0

Very timely, didn't take forever getting off the ground

As a first time traveler, it would have been nice to have a little help with navigating the airport once I arrived.

Sat, Feb 10
PEK
RIC
26h 34m
Sun, Feb 25
RIC
PEK
26h 30m
$1468
Trip: 16 days
8.7ExcellentShow reviews
Overall 8.7 Excellent
Based on 2996 reviews
Overall
8.8
Boarding
8.9
Comfort
8.5
Crew
9.1
Entertainment
8.4
Food
8.3
NRT
JFK
Mediocre 2.0

Nothing

First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue

HND
BKK
Excellent 8.0

I like the cup holder ring and the coffee stirrer. Blanket thicker than United’s.

It really has nothing to do with ANA per say. The check-in counter at LAX was unpredictable. I felt sorry for the elderly Japanese who had to wait for the counter to open

IAH
JAX
Excellent 8.0

Nice short flight. Houston is easy to navigate. Staff were friendly.

They didnt want to board my twins and I early so we blocked the aisle as i got them sorted. I had to sit over the aisle from my children as it was a 2 2 seating but the staff didnt seem to pursue where their mother was even though i was 1 row back. They didn't need me but i thought they should have at least enquired as to where the parent was of 2 11 yr olds. They were also curt trying to rush us off the flight as my daughter was trying to locate a lost item as we arrived. She has limited sight and we need time to get off and to find things.... given she has lost an iPad, and very expensive reading glasses and other things on the trips that span 24 - 36 hrs.

NRT
IAH
Excellent 8.0

Food was quite good

the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights.

SEA
NRT
Excellent 10.0

Everything went well. ANA customer service wonderful, both at the counter and on the plane. Loved the meals, and fun to watch the available movies and shows at your seat.

Sat, Feb 17
PEK
RIC
24h 24m
Fri, Feb 23
RIC
PEK
20h 40m
$1111
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 53853 reviews
Overall
7.2
Boarding
7.4
Comfort
6.9
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
PNS
Mediocre 2.0

delayed in piecemeal by 6 hrs before move to another gate. than mechanical delay and then cancelled. Arrived at hotel after midnight without food or drink. Substitute flight was next day noon - original offer was for late afternoon flight! That flight had poor service. Attendant dawdled so there were no drinks served.

DEN
FLL
Excellent 10.0

Phone charging outlet under my seat didn't work.

BOI
DEN
Mediocre 3.6

I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours

They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later

ORD
BNA
Excellent 10.0

Everything

AUS
IAH
Mediocre 2.6

flights delayed overall

service. flights were delayed and they said there was nothing they could do

China to Richmond Byrd International Flight Information

Flights Arrive in Richmond Byrd International
Flights Depart from China
Flight Price $873
Airlines United, Delta, American Airlines, ANA, Qatar Airways, Korean Air
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