Beautiful plane, great entertainment system, two bathrooms for economy class, decent food
Snacks & beverages on a 1 hour flight. Very nice crew
Older plane, no entertainment
The weather was bad in Atlanta. We were rerouted to Minneapolis and made a connection to Philadelphia. No problems.
Good service, more leg room than American Airlines.
Everything was good.
As poltronas estavam OK.
Phone charging outlet under my seat didn't work.
Very friendly cabin crew made this trip pleasant and entertaining.
Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together.
I didn't go. It was $400 just to change my name on my ticket from my maiden name to my married name. I am so disappointed and will never use Kayak again!!!
the comped hotel
Improper handling of situation. There was flight scheduled later, but CS agent kept jerking us around. By the time I reached the United counter, the next flight was full. My total flight time was 36 hours. I still can’t believe that the pilot was missing. Worse yet, the agent at the gate could have made things much easier instead of telling everyone that a pilot was on his way to the airport.
Nothing - the flight from Chicago to Philadelphia was delayed by about 2 hours. Luckily, was able to get the flight switched to a Chicago - London direct flight.
The connecting flight from Philadelphia to Manchester would've been missed. So, American Airlines booked the same flight for 24 hours later. Luckily, they offered a different flight. Due to the flight changes, the prepaid ground transportation from Manchester to Leeds wasn't used. Transportation from London to Leeds had to be purchased at a much greater additional expense.
Decent boarding group, same snacks, same flight attendants (who were very nice)
My only gripe is that paying for an assigned seat is only allowed 48 hours before takeoff and costs at least $30, twice what Spirit charges to allow you to select a seat during booking, so it is worse. No one watched us to ensure that we didn’t use the overhead bins (a stipulation of the fare) but we did comply anyway. We chose to take our chances and were assigned seats at the gate 16 rows apart and both in the middle seat.
Flight was not full.
Luggage was very late and arrived at the wrong carousel.
The flight got delayed from salt lake and we had to spend a day in Charlotte before another flight came
Entertainment, and leg space.
I found the reason for being late to be questionable They said heavy snow but as i flew in i looked out the window and saw all roads nicely cleared That does not happen in 3 hours
They did not get my liggage to the connecting flight And here i am in Ukraine with no winter clothes at 7 below 3 days later
the comped hotel
Columbia Metropolitan Airport (CAE) United States
Cincinnati Cinci./N. Kentucky (CVG) United States
|Flights Arrive in||Cincinnati Cinci./N. Kentucky|
|Flights Depart from||Columbia Metropolitan Airport|
|Airlines||Delta, United, American Airlines|
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