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Airports
Origin
Dallas
$269
only
$269
Destination
Springfield
$269
only
$269
Fri, Apr 13
DFW
SPI
1h 55m
Sun, Apr 15
SPI
DFW
2h 11m
Trip: 3 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAS
ORD
Excellent 9.2

We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers.

Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers.

SEA
MIA
Good 7.5

seats are very uncomfortable I know they can make a plane with a wide enough aisle so that you don't get hit in the arm every time the cart or anyone goes past you. why can I ride a twin otter and not need a seat belt extender and need one on American? On the return on the Airbus, the seats were a little more comfortable, but still need seatbelt extender.

GEG
PHX
Good 7.3

On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time.

The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia.

LAX
MIA
Okay 4.0

ABSOLUTELY NOTHING TO LIKE ABOUT THIS FLIGHT.

Flight was delayed, the baggage was not transferred on the connecting flight.

MCO
LAX
Excellent 8.0

Boarding was easy, flight attendants very accommodating. Pilots made up flight time and arrived early, in spite of late departure.

Leg room! Seems American has less space between seats and seemingly narrower seats than other airlines.

Fri, May 18
DFW
SPI
6h 22m
Sun, May 20
SPI
DFW
4h 40m
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
BHM
Excellent 10.0

Loved that I was in the single seat and it was a quick flight

N/A

SEA
IAH
Excellent 10.0

We made it safely and there was no trouble boarding

N/A

IAH
RSW
Mediocre 2.3

Baggage did not make the connecting flight. Their baggage service is poor. Didn’t receive my 2 bags until 10:30pm the next day.

HNL
SFO
Mediocre 2.0

Screen didn't work, impolite

FRA
SFO
Mediocre 2.0

Booked flight to go & care for my 94 year old mother in Germany. She died 6 weeks before planned departure. I immediately advised Lufthansa, asking for cancellation of flight and reimbursement. They cancelled my reservation immediately. While LH received my payment on Nov. 21st, it is now more than 3 months later and I still have not received reimbursement. I am very upset and disappointed with LH's unresponsiveness to my request.

Thu, Mar 29
DFW
SPI
1h 49m
Mon, Apr 2
SPI
DFW
2h 11m
Trip: 5 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
GEG
PHX
Good 7.3

On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time.

The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia.

IAH
CLT
Okay 4.0

The A319 outfitted in this way is to freaking tight!!! There is not even close to enough leg room for an average sized American male. I'm no taller than six foot and not overweight. You must fix this issue. I will look for other carriers whenever possible.

MCO
LAX
Excellent 8.0

Boarding was easy, flight attendants very accommodating. Pilots made up flight time and arrived early, in spite of late departure.

Leg room! Seems American has less space between seats and seemingly narrower seats than other airlines.

HPN
CLT
Mediocre 2.0

delays were horrible.

JFK
MAD
Mediocre 2.3

We left two hours after scheduled departure bc 1) the plane was late from prior flight and had to be cleaned, 2) engine check delayed the flight, 3) strong winds forced the airport (JFK) to use only one runway for departures and so on top of our plane delays we were delayed an extra half hour bc of airplane traffic. No entertainment onboard, meaning no screen on back of seat in front for movies, tv shows, etc. Food options were poor, especially breakfast (too much sugar content in all contents of “continental breakfast” pack.

Fri, Mar 30
DFW
SPI
4h 20m
Sun, Apr 1
SPI
DFW
6h 58m
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
SAT
IAD
Okay 4.0

Crew was nice.

Thay threw our checked bags around like trash and we had precious items in the bags. We thought they would fit in thebo erhead bins. They were small - bins were smaller.

AMS
EWR
Excellent 10.0

I like that it was through United Airline, which I’m a member of so I got to board a littler earlier

The food could have been better. Everything had cheese which I don’t eat.

SJD
IAH
Mediocre 2.0

Since the flight was an international connection I had to retrieve my luggage and then drop it for the next flight. United Airlines did not build in enough time between the flights for the time it took their baggage handlers to send up our luggage. They need a much better system with the baggage delivery. I had to run to make my flight because their baggage handlers took so much time.

IAH
RSW
Mediocre 2.3

Baggage did not make the connecting flight. Their baggage service is poor. Didn’t receive my 2 bags until 10:30pm the next day.

FRA
SFO
Mediocre 2.0

Booked flight to go & care for my 94 year old mother in Germany. She died 6 weeks before planned departure. I immediately advised Lufthansa, asking for cancellation of flight and reimbursement. They cancelled my reservation immediately. While LH received my payment on Nov. 21st, it is now more than 3 months later and I still have not received reimbursement. I am very upset and disappointed with LH's unresponsiveness to my request.

Thu, Mar 29
DFW
SPI
1h 49m
Sun, Apr 1
SPI
DFW
2h 14m
Trip: 4 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
JFK
MAD
Mediocre 2.3

We left two hours after scheduled departure bc 1) the plane was late from prior flight and had to be cleaned, 2) engine check delayed the flight, 3) strong winds forced the airport (JFK) to use only one runway for departures and so on top of our plane delays we were delayed an extra half hour bc of airplane traffic. No entertainment onboard, meaning no screen on back of seat in front for movies, tv shows, etc. Food options were poor, especially breakfast (too much sugar content in all contents of “continental breakfast” pack.

HPN
CLT
Mediocre 2.0

delays were horrible.

ORD
FWA
Excellent 8.4

The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us.

Small plane, cramped seating.

MCO
LAX
Excellent 8.0

Boarding was easy, flight attendants very accommodating. Pilots made up flight time and arrived early, in spite of late departure.

Leg room! Seems American has less space between seats and seemingly narrower seats than other airlines.

SEA
MIA
Good 7.5

seats are very uncomfortable I know they can make a plane with a wide enough aisle so that you don't get hit in the arm every time the cart or anyone goes past you. why can I ride a twin otter and not need a seat belt extender and need one on American? On the return on the Airbus, the seats were a little more comfortable, but still need seatbelt extender.

Fri, Mar 30
DFW
SPI
1h 52m
Mon, Apr 2
SPI
DFW
2h 11m
Trip: 4 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
MIA
Okay 4.0

ABSOLUTELY NOTHING TO LIKE ABOUT THIS FLIGHT.

Flight was delayed, the baggage was not transferred on the connecting flight.

HPN
CLT
Mediocre 2.0

delays were horrible.

GEG
PHX
Good 7.3

On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time.

The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia.

ORD
FWA
Excellent 8.4

The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us.

Small plane, cramped seating.

LAS
ORD
Excellent 9.2

We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers.

Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers.

Mon, Mar 5
DFW
SPI
4h 34m
Thu, Mar 8
SPI
DFW
4h 47m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
BJX
LAX
Good 6.0

Staff felt embarrassed for what they were being asked to do

A United supervisor at the Leon terminal informed me that my 'smart' luggage was not allowed. I have traveled with it all over the world for the past 2 years, including to Leon in a United flight 2 days prior. I have also disabled the battery with a clearly marked OFF switch inside and never actually use it. However the memo I was shown was unambiguous and logic was not an option. So I asked for a screwdriver to remove the battery, The supervisor said no and proceed to treat me as a criminal. After one of the staff lent me tools and I removed the battery the supervisor asked for my name but off we went to board our flight. Before boarding however, my wife and I were called in for a 'random' security inspection. The experience was very unpleasant. It was discrimination and retaliation by someone abusing their authority. Very dissapointed on the United staff and their customer service.

FRA
SFO
Mediocre 2.0

Booked flight to go & care for my 94 year old mother in Germany. She died 6 weeks before planned departure. I immediately advised Lufthansa, asking for cancellation of flight and reimbursement. They cancelled my reservation immediately. While LH received my payment on Nov. 21st, it is now more than 3 months later and I still have not received reimbursement. I am very upset and disappointed with LH's unresponsiveness to my request.

SEA
IAH
Excellent 10.0

We made it safely and there was no trouble boarding

N/A

GVA
IAD
Excellent 8.0

plane was relatively quiet and comfortable.

Nothing wrong with boarding a plane using a bus, but there are better technologies and they are better.

HNL
SFO
Mediocre 2.0

Screen didn't work, impolite

Sat, Mar 31
DFW
SPI
1h 52m
Mon, Apr 2
SPI
DFW
2h 11m
Trip: 3 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
ORD
FWA
Excellent 8.4

The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us.

Small plane, cramped seating.

SEA
MIA
Good 7.5

seats are very uncomfortable I know they can make a plane with a wide enough aisle so that you don't get hit in the arm every time the cart or anyone goes past you. why can I ride a twin otter and not need a seat belt extender and need one on American? On the return on the Airbus, the seats were a little more comfortable, but still need seatbelt extender.

JFK
MAD
Mediocre 2.3

We left two hours after scheduled departure bc 1) the plane was late from prior flight and had to be cleaned, 2) engine check delayed the flight, 3) strong winds forced the airport (JFK) to use only one runway for departures and so on top of our plane delays we were delayed an extra half hour bc of airplane traffic. No entertainment onboard, meaning no screen on back of seat in front for movies, tv shows, etc. Food options were poor, especially breakfast (too much sugar content in all contents of “continental breakfast” pack.

FWA
ORD
Excellent 8.0

On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure.

We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me.

IAH
CLT
Okay 4.0

The A319 outfitted in this way is to freaking tight!!! There is not even close to enough leg room for an average sized American male. I'm no taller than six foot and not overweight. You must fix this issue. I will look for other carriers whenever possible.

Tue, Mar 6
DFW
SPI
6h 26m
Wed, Mar 14
SPI
DFW
4h 50m
Trip: 8 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
HNL
SFO
Mediocre 2.0

Screen didn't work, impolite

SEA
IAH
Excellent 10.0

We made it safely and there was no trouble boarding

N/A

AMS
EWR
Excellent 10.0

I like that it was through United Airline, which I’m a member of so I got to board a littler earlier

The food could have been better. Everything had cheese which I don’t eat.

IAH
BHM
Excellent 10.0

Loved that I was in the single seat and it was a quick flight

N/A

SAT
IAD
Okay 4.0

Crew was nice.

Thay threw our checked bags around like trash and we had precious items in the bags. We thought they would fit in thebo erhead bins. They were small - bins were smaller.

Sat, Mar 31
DFW
SPI
1h 52m
Sun, Apr 1
SPI
DFW
2h 11m
Trip: 2 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
CLT
GGT
Excellent 8.0

Seat back in front of us broke. So my partner and I had to move to other seats during landing.

LAS
ORD
Excellent 9.2

We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers.

Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers.

LAX
MIA
Okay 4.0

ABSOLUTELY NOTHING TO LIKE ABOUT THIS FLIGHT.

Flight was delayed, the baggage was not transferred on the connecting flight.

FWA
ORD
Excellent 8.0

On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure.

We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me.

IAH
CLT
Okay 4.0

The A319 outfitted in this way is to freaking tight!!! There is not even close to enough leg room for an average sized American male. I'm no taller than six foot and not overweight. You must fix this issue. I will look for other carriers whenever possible.

Wed, Mar 7
DFW
SPI
6h 26m
Wed, Mar 14
SPI
DFW
4h 50m
Trip: 7 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
EWR
PVG
Okay 5.0

The staff was courteous and efficient. The entertainment selections were diverse. The seating was adequate for a long haul flight.

The check-in process took 50 minutes at the counter as the staff told me that I needed a visa for China (transit) while that info was incorrect. I had to deal with online customer service while the person at the counter couldn’t help. It finally took 3 people at the counter to send me away. Once on the plane for a 14+ hour flight, I couldn’t use the bathrooms freely as they were filthy. The staff obviously didn’t maintain the bathrooms during the entire flight. The food served made me wish that I had bought take-out food for 3-meals prior to my boarding. the quantity of food was inadequate for the long flight as well. 1 extra snack would have been appreciated. I will likely book my future trans-Pacific flights with another airline.

HNL
SFO
Mediocre 2.0

Screen didn't work, impolite

GVA
IAD
Excellent 8.0

plane was relatively quiet and comfortable.

Nothing wrong with boarding a plane using a bus, but there are better technologies and they are better.

BJX
LAX
Good 6.0

Staff felt embarrassed for what they were being asked to do

A United supervisor at the Leon terminal informed me that my 'smart' luggage was not allowed. I have traveled with it all over the world for the past 2 years, including to Leon in a United flight 2 days prior. I have also disabled the battery with a clearly marked OFF switch inside and never actually use it. However the memo I was shown was unambiguous and logic was not an option. So I asked for a screwdriver to remove the battery, The supervisor said no and proceed to treat me as a criminal. After one of the staff lent me tools and I removed the battery the supervisor asked for my name but off we went to board our flight. Before boarding however, my wife and I were called in for a 'random' security inspection. The experience was very unpleasant. It was discrimination and retaliation by someone abusing their authority. Very dissapointed on the United staff and their customer service.

SAT
IAD
Okay 4.0

Crew was nice.

Thay threw our checked bags around like trash and we had precious items in the bags. We thought they would fit in thebo erhead bins. They were small - bins were smaller.

Thu, Mar 8
DFW
SPI
6h 26m
Wed, Mar 14
SPI
DFW
4h 50m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
HNL
SFO
Mediocre 2.0

Screen didn't work, impolite

GVA
IAD
Excellent 8.0

plane was relatively quiet and comfortable.

Nothing wrong with boarding a plane using a bus, but there are better technologies and they are better.

SAT
IAD
Okay 4.0

Crew was nice.

Thay threw our checked bags around like trash and we had precious items in the bags. We thought they would fit in thebo erhead bins. They were small - bins were smaller.

SFO
SEA
Mediocre 2.0

On time.

Impolite gate crew, screen and wifi not working. No outlet at seat. United has successfully become Spirit's number one competitor for worst airline.

BJX
LAX
Good 6.0

Staff felt embarrassed for what they were being asked to do

A United supervisor at the Leon terminal informed me that my 'smart' luggage was not allowed. I have traveled with it all over the world for the past 2 years, including to Leon in a United flight 2 days prior. I have also disabled the battery with a clearly marked OFF switch inside and never actually use it. However the memo I was shown was unambiguous and logic was not an option. So I asked for a screwdriver to remove the battery, The supervisor said no and proceed to treat me as a criminal. After one of the staff lent me tools and I removed the battery the supervisor asked for my name but off we went to board our flight. Before boarding however, my wife and I were called in for a 'random' security inspection. The experience was very unpleasant. It was discrimination and retaliation by someone abusing their authority. Very dissapointed on the United staff and their customer service.

Thu, Mar 8
DFW
SPI
1h 49m
Mon, Mar 12
SPI
DFW
2h 11m
Trip: 4 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
MIA
Okay 4.0

ABSOLUTELY NOTHING TO LIKE ABOUT THIS FLIGHT.

Flight was delayed, the baggage was not transferred on the connecting flight.

ORD
FWA
Excellent 8.4

The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us.

Small plane, cramped seating.

IAH
CLT
Okay 4.0

The A319 outfitted in this way is to freaking tight!!! There is not even close to enough leg room for an average sized American male. I'm no taller than six foot and not overweight. You must fix this issue. I will look for other carriers whenever possible.

JFK
MAD
Mediocre 2.3

We left two hours after scheduled departure bc 1) the plane was late from prior flight and had to be cleaned, 2) engine check delayed the flight, 3) strong winds forced the airport (JFK) to use only one runway for departures and so on top of our plane delays we were delayed an extra half hour bc of airplane traffic. No entertainment onboard, meaning no screen on back of seat in front for movies, tv shows, etc. Food options were poor, especially breakfast (too much sugar content in all contents of “continental breakfast” pack.

HPN
CLT
Mediocre 2.0

delays were horrible.

Thu, Mar 29
DFW
SPI
1h 49m
Sat, Mar 31
SPI
DFW
2h 14m
Trip: 3 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
JFK
MAD
Mediocre 2.3

We left two hours after scheduled departure bc 1) the plane was late from prior flight and had to be cleaned, 2) engine check delayed the flight, 3) strong winds forced the airport (JFK) to use only one runway for departures and so on top of our plane delays we were delayed an extra half hour bc of airplane traffic. No entertainment onboard, meaning no screen on back of seat in front for movies, tv shows, etc. Food options were poor, especially breakfast (too much sugar content in all contents of “continental breakfast” pack.

MCO
LAX
Excellent 8.0

Boarding was easy, flight attendants very accommodating. Pilots made up flight time and arrived early, in spite of late departure.

Leg room! Seems American has less space between seats and seemingly narrower seats than other airlines.

SEA
MIA
Good 7.5

seats are very uncomfortable I know they can make a plane with a wide enough aisle so that you don't get hit in the arm every time the cart or anyone goes past you. why can I ride a twin otter and not need a seat belt extender and need one on American? On the return on the Airbus, the seats were a little more comfortable, but still need seatbelt extender.

HPN
CLT
Mediocre 2.0

delays were horrible.

CLT
GGT
Excellent 8.0

Seat back in front of us broke. So my partner and I had to move to other seats during landing.

Mon, Mar 5
DFW
SPI
5h 59m
Sat, Mar 10
SPI
DFW
4h 52m
Trip: 6 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
FRA
SFO
Mediocre 2.0

Booked flight to go & care for my 94 year old mother in Germany. She died 6 weeks before planned departure. I immediately advised Lufthansa, asking for cancellation of flight and reimbursement. They cancelled my reservation immediately. While LH received my payment on Nov. 21st, it is now more than 3 months later and I still have not received reimbursement. I am very upset and disappointed with LH's unresponsiveness to my request.

SEA
IAH
Excellent 10.0

We made it safely and there was no trouble boarding

N/A

AMS
EWR
Excellent 10.0

I like that it was through United Airline, which I’m a member of so I got to board a littler earlier

The food could have been better. Everything had cheese which I don’t eat.

SAT
IAD
Okay 4.0

Crew was nice.

Thay threw our checked bags around like trash and we had precious items in the bags. We thought they would fit in thebo erhead bins. They were small - bins were smaller.

BJX
LAX
Good 6.0

Staff felt embarrassed for what they were being asked to do

A United supervisor at the Leon terminal informed me that my 'smart' luggage was not allowed. I have traveled with it all over the world for the past 2 years, including to Leon in a United flight 2 days prior. I have also disabled the battery with a clearly marked OFF switch inside and never actually use it. However the memo I was shown was unambiguous and logic was not an option. So I asked for a screwdriver to remove the battery, The supervisor said no and proceed to treat me as a criminal. After one of the staff lent me tools and I removed the battery the supervisor asked for my name but off we went to board our flight. Before boarding however, my wife and I were called in for a 'random' security inspection. The experience was very unpleasant. It was discrimination and retaliation by someone abusing their authority. Very dissapointed on the United staff and their customer service.

Fri, Mar 9
DFW
SPI
1h 49m
Tue, Mar 13
SPI
DFW
2h 11m
Trip: 4 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
HPN
CLT
Mediocre 2.0

delays were horrible.

ORD
FWA
Excellent 8.4

The flight attendant was one of the best that we have ever had on this flight. Since we were a late afternoon flight out of O'Hare we did had a departure delay. But the flight attendant served us drinks and snacks while on the ground. And after we took off he came around again and offered us more drinks and snacks. As we departed the plane he even offered us snacks to take with us.

Small plane, cramped seating.

LAX
MIA
Okay 4.0

ABSOLUTELY NOTHING TO LIKE ABOUT THIS FLIGHT.

Flight was delayed, the baggage was not transferred on the connecting flight.

CLT
GGT
Excellent 8.0

Seat back in front of us broke. So my partner and I had to move to other seats during landing.

LAS
ORD
Excellent 9.2

We boarded on time and we departed on time. We got into Chicago 30 minutes early. We recently acquired a AA credit card and we got 2 checked bags free and priority boarding (Group 5). In today's world your need priority boarding of some sort on AA or you risk not being able to store you bags in the overhead and may have to get it checked free to your final destination. Also, one of our checked bags had a painting in it that we purchased and the bag and painting arrived unharmed. Good job by AA baggage handlers.

Cramped seating. Airlines seem to be moving seats closer together to be able to hold more passengers.

Wed, Mar 7
DFW
SPI
4h 35m
Sat, Mar 10
SPI
DFW
4h 52m
Trip: 4 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
IAH
RSW
Mediocre 2.3

Baggage did not make the connecting flight. Their baggage service is poor. Didn’t receive my 2 bags until 10:30pm the next day.

FRA
SFO
Mediocre 2.0

Booked flight to go & care for my 94 year old mother in Germany. She died 6 weeks before planned departure. I immediately advised Lufthansa, asking for cancellation of flight and reimbursement. They cancelled my reservation immediately. While LH received my payment on Nov. 21st, it is now more than 3 months later and I still have not received reimbursement. I am very upset and disappointed with LH's unresponsiveness to my request.

HNL
SFO
Mediocre 2.0

Screen didn't work, impolite

SJD
IAH
Mediocre 2.0

Since the flight was an international connection I had to retrieve my luggage and then drop it for the next flight. United Airlines did not build in enough time between the flights for the time it took their baggage handlers to send up our luggage. They need a much better system with the baggage delivery. I had to run to make my flight because their baggage handlers took so much time.

SEA
IAH
Excellent 10.0

We made it safely and there was no trouble boarding

N/A

Fri, Mar 30
DFW
SPI
1h 52m
Sat, Mar 31
SPI
DFW
2h 14m
Trip: 2 days
10.0ExcellentShow reviews
Overall 10.0 Excellent
Based on 1 reviews
Overall
7.4
Boarding
7.5
Comfort
7.1
Crew
7.8
Entertainment
6.7
Food
6.6
LAX
MIA
Okay 4.0

ABSOLUTELY NOTHING TO LIKE ABOUT THIS FLIGHT.

Flight was delayed, the baggage was not transferred on the connecting flight.

PHL
RDU
Excellent 9.3

Nice comfy plane, reasonably quick boarding

Philly’s airport sucks Half the mens’ bathroom stalls don’t work, doors weren’t closing, in multiple bathrooms!! The crew could have been a bit more attentive to picking up or collecting trash, but otherwise I liked them fine.

CLT
GGT
Excellent 8.0

Seat back in front of us broke. So my partner and I had to move to other seats during landing.

GEG
PHX
Good 7.3

On this flight back to Arizona they arrayed mutt husband and I together, unlike on our way to Spokane. That was much better. We had more leg room this time.

The seats are hard, fine for young people, but difficult for older people with arthritis and Auto immune diseases, such as fibromyalgia.

FWA
ORD
Excellent 8.0

On time boarding. However we had about an hour departure delay due to de-ice of the plane due to ice storm which just started but I am not complaining about that. I would rather the plane was completely safe for departure.

We have to gate check roller bags due to size of plane. Also, little or no knee room. My knees were pressed into the seat back in front of me.

Thu, Mar 8
DFW
SPI
6h 26m
Sat, Mar 10
SPI
DFW
4h 52m
Trip: 3 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
HNL
SFO
Mediocre 2.0

Screen didn't work, impolite

SEA
IAH
Excellent 10.0

We made it safely and there was no trouble boarding

N/A

EWR
PVG
Okay 5.0

The staff was courteous and efficient. The entertainment selections were diverse. The seating was adequate for a long haul flight.

The check-in process took 50 minutes at the counter as the staff told me that I needed a visa for China (transit) while that info was incorrect. I had to deal with online customer service while the person at the counter couldn’t help. It finally took 3 people at the counter to send me away. Once on the plane for a 14+ hour flight, I couldn’t use the bathrooms freely as they were filthy. The staff obviously didn’t maintain the bathrooms during the entire flight. The food served made me wish that I had bought take-out food for 3-meals prior to my boarding. the quantity of food was inadequate for the long flight as well. 1 extra snack would have been appreciated. I will likely book my future trans-Pacific flights with another airline.

IAH
BHM
Excellent 10.0

Loved that I was in the single seat and it was a quick flight

N/A

FRA
SFO
Mediocre 2.0

Booked flight to go & care for my 94 year old mother in Germany. She died 6 weeks before planned departure. I immediately advised Lufthansa, asking for cancellation of flight and reimbursement. They cancelled my reservation immediately. While LH received my payment on Nov. 21st, it is now more than 3 months later and I still have not received reimbursement. I am very upset and disappointed with LH's unresponsiveness to my request.

Mon, Mar 5
DFW
SPI
4h 34m
Fri, Mar 9
SPI
DFW
4h 56m
Trip: 5 days
7.0GoodShow reviews
Overall 7.0 Good
Based on 54673 reviews
Overall
7.2
Boarding
7.4
Comfort
7.0
Crew
7.7
Entertainment
6.5
Food
6.4
BJX
LAX
Good 6.0

Staff felt embarrassed for what they were being asked to do

A United supervisor at the Leon terminal informed me that my 'smart' luggage was not allowed. I have traveled with it all over the world for the past 2 years, including to Leon in a United flight 2 days prior. I have also disabled the battery with a clearly marked OFF switch inside and never actually use it. However the memo I was shown was unambiguous and logic was not an option. So I asked for a screwdriver to remove the battery, The supervisor said no and proceed to treat me as a criminal. After one of the staff lent me tools and I removed the battery the supervisor asked for my name but off we went to board our flight. Before boarding however, my wife and I were called in for a 'random' security inspection. The experience was very unpleasant. It was discrimination and retaliation by someone abusing their authority. Very dissapointed on the United staff and their customer service.

IAH
RSW
Mediocre 2.3

Baggage did not make the connecting flight. Their baggage service is poor. Didn’t receive my 2 bags until 10:30pm the next day.

SAT
IAD
Okay 4.0

Crew was nice.

Thay threw our checked bags around like trash and we had precious items in the bags. We thought they would fit in thebo erhead bins. They were small - bins were smaller.

HNL
SFO
Mediocre 2.0

Screen didn't work, impolite

FRA
SFO
Mediocre 2.0

Booked flight to go & care for my 94 year old mother in Germany. She died 6 weeks before planned departure. I immediately advised Lufthansa, asking for cancellation of flight and reimbursement. They cancelled my reservation immediately. While LH received my payment on Nov. 21st, it is now more than 3 months later and I still have not received reimbursement. I am very upset and disappointed with LH's unresponsiveness to my request.

Dallas to Springfield Capital Flight Information

Avg. Flight Duration 2h 01m
Flights Arrive in Springfield Capital
Flights Depart from Dallas
Flight Price $269
Distance 628 miles
Airlines American Airlines, United
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