Boarding was fine...check in was great....no line and very quick even though they were training a new person
food was only curry and not very good... Movie selection was poor.
While we waited in line (Group 2), we were bypassed several times by members of higher Groups, Problem with gate staff in London.
They delivered as requested
They are probably overworked with minimum crew as they are not too friendly and don’t seem happy when a passenger makes requests
People, culture and peace
Traffic and crowd
The crew was efficient and anxious to please. The flight was on time.
Boarding by bus is always unpleasant.
I’ve flown with a lot of airlines in every class. This was an economy class flight and still the food was better than I’ve received in business class on American. The seat was comfortable, the entertainment options varied and extensive and the cabin team were amazing. They clean the bathrooms between uses. Seriously how do other airlines still exist?
No free upgrade? ;-). But that’s unreasonable. I love this airline having not flown with them for 4 years I don’t understand why!
Good crew service
poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane.
Service and food
the first class seats from HK to SFO, IFE, service, dom perignon, red wine, excellent attention, greeted personally by four of flight team, provided flight details personally. Im 6'0" so the bed was a little short. it was simply a wonderful experience.
the IFE is not touch screen and pausing on the hand held was fidgety, but a huge 24 inch screen and beautiful.
Excellent crew services
Entertainment system is rather tired for today’s standard for first tier airlines, in particular the headphone jacks which may not work from wear & tear. It’s a hit & miss whether the sound works or not. Obviously mine didn’t on one side this time. Very frustrating if you are on a long flight and there’s nothing you can do if the flight is full.
Dallas/Ft Worth & other airports (DFW) United States
Colombo Bandaranaike International (CMB) Sri Lanka
|Flights Arrive in||Colombo Bandaranaike International|
|Flights Depart from||Dallas/Ft Worth & other airports|
|Airlines||Gulf Air, Singapore Airlines|
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