|Flights Arrive in||Washington|
|Flights Depart from||Dubai|
|Airlines||Aeroflot, Ethiopian Air, British Airways, Saudia, American Airlines, Air Canada, Lufthansa, Turkish Airlines, SWISS, United Airlines, Air France, KLM, Delta, Egypt Air, Emirates, Royal Jordanian, JetBlue|
Cons: I always book ticket with you guys and I went on the Web to my phone to book a flight ticket for my friend and automatically you guys book it under my name and a contact immediately just fly and they said that they cannot change it and meet me by another flight ticket which I did not even request to
Pros: Great service.
Cons: Food selection and the number of portions of each selection.
Cons: The delay of our bags at the airport we waited almost 2h hours
Cons: This was booked with Virgin Atlantic, there was a medical issue and Vigin Atlantic refused to allow the return ticket code to be rebooked - at any price, so there was no flight, and I paid for a new ticket on another airline.
Pros: Nice crew and lots of good food, even in economy
Cons: The seat is incredibly small. A very tight fit for 10 hrs
Pros: It was perfect to me , im in so much pain spiritually and you guys makes me feel home.
Cons: Everything was good
Pros: Very good,on time good service
Cons: Better seats on business in boing 737 800
Cons: Not having to wait 3 days for my luggage
Pros: Comfortable seat and fairly friendly crew
Cons: Better reception and understanding at the airport. The staffs are not considerate.
Cons: The seats are uncomfortable
Cons: More legroom.
Pros: The crew was great.
Cons: Seet could be more comfortable.
Cons: The flight was cancelled.
Pros: Crew was nice and friendly.
Cons: The entertainment equipment needs to be updated. And the seats arrangements are not the best in term of privacy.
Pros: Good connection in London, very fast.
Cons: It was really very cold in the BA to London flight.
Cons: Flight delayed 90 min. Gate changed in last minunute , although written wrong on screens !!!
Pros: The coffee was excellent and the crew was very professional.
Cons: The boarding was unorganized, the seat was uncomfortable, the flight was delayed 3 times and we almost missed our connecting flight, the luggage did not make it to my destination until hours later.
Pros: Yes, cooperative and professional
Pros: Great service
Pros: Crew on board are great.
Cons: American keeps canceling and changing schedules. They cancelled flight section and took it out of my itinerary. Then took over 3 calls and 2 hours on hold to fix.
Pros: Friendliness of crew
Cons: Offered more of an incentive for the inconvenience
Pros: The crew was amazing,attentive and courteous.
Cons: Better boarding procedure. Everyone was budding the lines not well organized.
Cons: The plane was so small no roller bags could be accommodated. All bags were gate checked. Retrieving all those bags while on the jetway was difficult
Pros: Crew on the plant was friendly.
Cons: I think at least some small food should be offer even tho it wasn’t dinner time.
Pros: Entertainment and comfortable seats
Cons: They could have given us some snacks or something
Pros: On time, crew was cheery!
Cons: Good flight
Pros: Seat was very comfortable and noise cancelling headphones were nice touch.
Cons: Was not used to business class seat and it wasn’t that intuitive.
Cons: The first leg to Frankfurt was 6 hours late. Missed connection, missed next possible connection, and waiting in line to try to get last possible flight out. Everyone's schedule has been turned upside down.
Pros: The crew were nice and the service very good. The layover was short.
Cons: Our luggage was lost so we had to go back to the airport the day after. In economy class the Last 3 central rows or even more, have no carryon storage. We were stuck with our carryons for over 7 hours during the flight Montreal Munich. This is the case if you fly their new A350-390.
Pros: DTW to FRA leg was direct, customs arriva was quick, select male staff on both legs of flight friendly.
Cons: Numerous instances of curt or rude airline personnel throughout trip. On the plane, stewardesses made it clear that they were not interested in providing drink or bassinet help as they had ‘paper work requirements’ or other more important things to do. Very shocking for business class tickets.
Cons: They Lost 2 bags in Munich. Here in Sardinia 3 days and without our stuff for today and most of tomorrow.
Cons: Boarding be insured as I have a ticket
Pros: very friendly crew (we were flying with two small kids) who went above and beyond to make them as comfortable and happy as possible.
Pros: Great food options, very tasty. Crew was attentive, polite and professional.
Cons: WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK.
Pros: The entertainment was adequate and there were multiple snacks/meals. The bread rolls were warm. And they provided towelettes for wiping hands after meals.
Cons: The crew could have been more considerate, and the Economy seats were even tighter than usual! There was no leg room and even without the person in front of me reclining, the seat back was hitting my knees. The passenger next to me had longer legs and was much worse off. The food was very poor.
Cons: The seat bottom was very uncomfortable and made my bum sore the rest of the day.
Pros: Seats super comfy
Cons: Terribly uncomfortable seat.
Cons: Don’t overbook trafficking of flights, I barely made my connection. My colleague missed this same flight last week and had to spend the night in Zürich. I hope this is not a trend because I will not fly Swiss anymore, as I can not have lost evenings due to flight delays.
Cons: Seats too close when leaning back
Cons: Delayed boarding, no room in overhead bins even after being charged extra for carryon and had to stuff it at my feet, even at row 15, after being charged more for that too.
Cons: There was very poor communication regarding our ongoing delay that lasted 7 hours. Some of the crew were very rude towards customers.
Cons: Late crew. Slow to depart added to delay. Arrival blocked by equipment in the gate, so we waited to get access to the terminal. 20 min after gate arrival, still no bags. Then one truck of luggage on the announced carousel and then...nothing. Secretly, the remaining bags were appearing on a differen
Cons: Not having to change airlines. If the 1st flight hadn't come in 40 minutes early, I might have missed my connection.
Cons: I thought that this flight was booked through Luftansa, at least that is what the ticket said. After waiting in line at the Lufthansa desk, I was told that the flight was actually through United, so I had to go and wait in line at an even longer United desk. Then, United charged me $60 for my bag!!
Pros: Crew great.
Pros: The schedule and timing
Cons: The airport, some of the crew, the aircraft seats, the entertainment system
Pros: Staff were friendly and seats in business were super comfortable.
Pros: Crew was solicitous.
Cons: They didn't seat a couple with a baby together which put me in the unpleasant place of being asked to give up my bulkhead seat for a window seat.
Cons: Couldn’t understand announcements
Pros: Crew was ok.
Cons: Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade.
Pros: The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual.
Cons: Food quality was not so good.
Pros: Crew was very engaging and service was good.
Cons: My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage.
Pros: No delay and nice staff
Pros: Empty row!
Cons: Movie selection More new releases
Pros: New plane with good features. I was very comfortable.
Cons: Delta needs air conditioning on their flights
Pros: Crew was very sweet
Cons: 3 hours delay !
Pros: The seat was good
Pros: The food was okay
Cons: The flight attendant was very unprofessional. His ego and his arms were bigger than his brain and much bigger than his interest in doing his Jhon.
Cons: Too much children ob the plain and they are crying
Pros: Upgraded to first class!
Cons: More meals during the flight would have helped. Also the snacks had limited variety(most of them chocolate) and not enough fruit available.
Pros: Crew was ok Food was good Seats were comfortable
Cons: Overall was good and we definitely travel again
Pros: Everything else
Cons: The crew didn’t have me the right food
Pros: Crew was super friendly and seat was comfortabke
Cons: My luggage was left at chicago airport ,so i had to go to bgw again and get it after a week ithe taxi cost me $100 I have the baggage claim can you refund that
Pros: Seat on the 787 is the best economy seat ever
Cons: Movie options more limited than other airlines. Crew were certainly OK - a bit abrupt, but I really don’t need someone fawning over me to be satisfied.
Cons: My bag arriving when I did
Cons: The flight was awesome. Keep the good work.
Cons: The flight was delayed, the flight attendants were really loud and didn’t let me sleep. Terrible flight
Cons: huge delay....7+ hr delay for a 2 hr flight..there were other jetblue flights scheduled on the same route that went ahead of us
Pros: JetBlue it have a lot more space for your and it was on time too but this morning the rain delay us a bit because they close one of the run way so it was not easy to get out
Pros: Love the little sleeping packet they provide you with earplugs and eyemask.
Cons: No complaints here!
Cons: The flight was delayed 5 hours with almost no reports from the desk/PA and the desk was only manned within 1/2 hour of boarding.
Pros: Seat was not too comfortable....
Pros: The is very friendly and helpful.
Cons: The Kosher food is really bad. I got the same piece of raw marinated carrot and other unknown vegetable 3 times... During a flight.
Cons: Better boarding experience with consistency in allowance for appropriate carry on luggage.
Pros: Crew was very helpful and friendly.
Cons: Seats were an avarage, leg space too small. Food - I've ordered kosher food - was not so tasty, as it takes place at European destinations. In fact, not tasty.AND FINALLY, WHY IT IS ALWAYS SO HOT AT AIRFLOT FLIGHTS??? CONTINIOUS SWETTING.
Pros: Nice crew and lots of good food, even in economy
Cons: The seat is incredibly small. A very tight fit for 10 hrs
Cons: Delays in the food service occurred because the credit card machine stopped working. Rather than stop the purchase food options they continued which meant they could only reach row 16 by the time our flight began its descent. Since were in row 19, we were not offered any food or water, during lunch.
Pros: - relatively new plane, but honestly that's it...
Cons: It was a 4+ hours trip and here is what they don't offer: - no entertainment system and no wifi - all drinks for purchase (even water) - seat very tight and uncomfortable (plus, if you want to select your seat you need to pay) - cannot recline seat Here is their offer: high prices.
Cons: Food needs improvement, crew was a bit rude
Cons: The boarding process was a mess with a long delay and change of gate. The flight was one hour late and we missed our connection. Because it was on a different airway
Pros: Friendly crew
Cons: Food& entertainment
Pros: Fine flight with good meals.
Cons: TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact.
Pros: Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average.
Cons: Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr.
Pros: The food was good, seats were quite comfortable and the crew was awesome
Cons: The entertainment was not that great
Pros: Your crew were great.
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