DXB - BTV
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Top 3 airlines serving Dubai Intl to Burlington
Scores according to KAYAK customer reviews
Pros: "Available entertainment was great."
Cons: "It was filthy with two broken toilets and one toilet that was so dirty it couldn't be used. Most sinks couldn't be used by the end. Flight attendants left duty free carts in the aisle while they sat in jump seats and chatted, which made it difficult to get to bathrooms and to move around the plane. Kids running around all over the plane, and trash all over the place."
Pros: "Friendly crew, good food and plenty of it, and great selection of TV and movies to chose from. All for free and I sat in coach."
Pros: "Emirates is great airline, but Dubai to Delhi trip very bad, also crew has very bad attitude."
Cons: "Emirates flight Dubai to New Delhi is very bad, you have to walk 30+ minutes to gate, and boarding is a mess."
Pros: "The service the entertainment.......the comfort level ..everything"
Pros: "we were updated with info every moment there was a change."
Pros: "The crew was top notch. Very attentive, courteous, and super helpful."
Cons: "Congested feeling and subpar entertainment."
Pros: "Service as always top notch on Emirates. We traveled with a toddler and all the staff were very attentive."
Cons: "Food was very bland. Entertainment system was poor."
Cons: "Old plane. Uncomfortable seats"
Pros: "Modern plane, good announcements, Fantastic entertainment system"
Cons: "Cabin staff were surprisingly average. They were pleasant, professional, but spent much of the time talking to themselves and not focused on the needs of the passengers. Heads up, I travel 100K a year, mostly Asian airlines so my bar is high. I checked with my colleagues and they all said they same thing. It was a real surprise. I flew four legs on Emirites."
Pros: "Crew, the flight it was huge and enough leg room."
Cons: "But the flight from Dubai to hyd wasn't great"
Pros: "Good food, nice selection of movies"
Cons: "The flight overall was a little chaotic, boarding/deboarding was not systematic and many passengers moved others belongings to squeeze in their bags."
Cons: "They wanted to charge me 2300 dhm for only 10 kg extra, American Airlines charge 100$ for 23 kg bag !!!"
Pros: "This was my first experience with the new A380. It is an awesome experience. Super quiet."
Cons: "I fly quite frequently, I always check in online, only with cabin baggage, and I arrive to the airport around an hour ago because I have an e-gate that allows me to pass trough immigration in a minute. This time, when I reach the first passport check, they told me that they had to double check if I could get in, because the time it was slightly below one hour and I probably want going to have time to reach my flight on time. They called a member of Emirates ground staff, to talk with his supervisor, that apparently was missing without notice. I explained him that because my e-gate pass, I could reach the gate in less than 15 minutes, but he keep me there while they were trying to find the supervisor. After 15 minutes, the supervisor finally called back, and approved my entry. I reach the gate in exactly 10 minutes while people still were boarding. I had plenty of time and I almost lost my flight because their lack of organization. I understand the procedure but you should keep a supervisor present."
Pros: "on time departure and arrival; ease of viewing arrival status on screens"
Cons: "seats too small, not enough legroom."
Pros: "seats, space, entertainment, crew"
Cons: "Food was terrible"
Pros: "Always love Emirates -- the comfort of their planes, the friendly staff, the value of the experience."
Cons: "The asian vegetarian meal was very sparse -- about 1/3 the offering of everyone else's normal meal. Additionally, the main part of the meal that consisted of two 1 inch square white bread-looking things with a jam and two small slices of cheese was not appetizing. I just know Emirates can do better."
Pros: "the inflight entertainment"
Cons: "too much turbulence that I got sick food was very bad air hostesses were not attentive and rude"
Pros: "Smooth from checkinn to baggage arrival Flew lhr-dxb-bkk-dxb-lhr Every flight on time,service excellent in fact too much service.the flight attendants do not stop and nothing is a problem A real true 5 star airline"
Pros: "Good timing (daytime flight). Punctual."
Pros: "I still enjoy my emirates flight and rate them rather highly. You usually know what you're going to get."
Cons: "Seat allocation is usually a bit of a lottery as you never know who you're going to sit next to. The guy next to me was a little imposing which made it uncomfortable - nothing emirates can do about that. Furthermore, it seems there's a lot more turbulence these days and the seat belt sign seems to be used liberally so we got pinned down to out seats with our meal trays for quite sometime. I do however find that the DXB-JNB flights seem to take quite long with their meal cleanup the best of times. It may be worth looking at reevaluating this process to see how you can speed it up. I don't think this is a crew issue, I think this is a system/process issue."
Pros: "Basically the flight was fine in terms of departure and arrival times, communication from the captain and crew, etc. Boarding was fine and decent choice of entertainment."
Cons: "We were in the center part of a bulkhead row of a Boeing 777 configured 3/4/3. So the legroom was fine but the width of the seats was incredibly narrow.We are not big people but had trouble eating the food because we could not get our elbows out enough to hold the silverware. There was not enough space for resting elbows on the arm rests on either side. A terribly squeezed configuration! The attendants were not very attentive, visible, or helpful on this flight. The first time we were offered food they again ran out of our first choice (just as in previous flight) although the attendant finally did come by with a serving. We had been told that Emirates was an excellent airlines to fly and found it only OK after the 2 flights.."
Pros: "Wifi and great service all the waythrough"
Cons: "Food not so good"
Pros: "Excellent check-in very fast, excellent and clean planes and services by the flight attendant."
Cons: "None that I can think of"
Pros: "The comfiest ever. Top entertainment. Plenty of leg room."
Cons: "We had 1h10 min of delay before take off!"
Cons: "The gate was changed but I was not aware of any notification. We waited in the boarding area for a long time and an excessively long time on the bus to the plane - over 30 minutes. This leg of the flight is subpar for Emirates and I can't help but feel that is because the final destination is an African country."
Pros: "Comfortable and professional"
Cons: "Leaves really early (or late at night) and then takes really and takes long to sort the meals out and clean up. Think it comes with the dynamics and timing of the flight."
Pros: "Food thus time around was good. I can only imagine what businesses class is like! My economy seat was awesome!"
Cons: "The flight was delayed, which made it more tiring than expected. The omelette was not as good as the meal I had on the other plane."
Pros: "The overall experience, nothing too much trouble."
Pros: "Excellent cabin crew and services!"
Cons: "food is so poor"
Pros: "Friendly crew, good food and flights were on time."
Cons: "Can't think of any."
Pros: "Good service"
Cons: "I didn't like how there were no vegetarian meals left when it came my turn for the whole flight."
Pros: "I am pretty big and the staff without me asking, moved me to a seat with more leg room. OUTSTANDING SERVICE!!!"
Cons: "Food was okay but not as good as usual."
Cons: "The emirates member are racist and biogts. Never to fly with them ever."
Pros: "-The time over Dubai was shorter (only 3 hours wait)"
Cons: "-the long bus ride to the plane"
Pros: "Modern aircraft"
Cons: "Again crew attitude cold and irritable...The reason I started flying Emirates was because of excellent crew service and in flight service. This has changed. I flew 4 times in last 6 months last 2 times not a good experience."
Cons: "My baggage got left out in Dubai and these guys come casually and say your bag is left out there and we will try to get it tomorrow safe! What do u mean try to get it safe tomorrow? You bloody are supposed to be sorry, I paid for my flight! I have valuables inside my bag and some official documents. Worst!"
Cons: "The poor anticipation of in relation to the meals. Many of the passengers in the rear of the plane were not provided any options on the meal, but rather the leftovers from the service done."
Pros: "Food was choice less small portion Beverage was almost too little Removal of food tray was too much delayed after use"
Cons: "Service calls were least attended or delayed"
Pros: "Excellent crew on board. All passengers were reasonably quiet and well behaved. I had lots of legroom in an exit row."
Cons: "My seat was in an exit row and it did not allow me to lean back, or at least I could not figure out how to recline the seat. Long wait for luggage after we arrived in Bangkok. A wheel on one of my suitcases was badly damaged/misaligned by baggage handlers on this flight."
Pros: "Our travel by Air Emirate was very good from NY to Dubai and to Hyderabad. We were trated nicely by the cabin crew and we were satisafied, If required, we travel again by Air Emeratesonly. Thanks,"
Pros: "Could not see the screen clearly and was very hard to navigate. Rest all good"
Pros: "Stewardess Ms. Ivy has a welcoming smile and great service."
Pros: "Excellent. Amazing plane"
Pros: "Miami based cabin crew were nice, but they sat in the back of the plane and talked to each other then whole flight. Pretty unprofessional. Chicago based crew from start to finish were fantastic."
Cons: "Miami crew from checkin to boarding were rude, demeaning and unhelpful in this extreme situation. Really rude, particularly the gate boarding pass girl. Haven't you learned your lesson about being rude to passengers yet? I won't be choosing AA again. Your loss, I fly a lot."
Pros: "The movie was good and the seat is comfortable"
Pros: "Crew was good"
Cons: "Less gate changes"
Pros: "I liked absolutely nothing about my flight to Richmond."
Cons: "Boarding seems to always take longer than necessary. Why not board passengers in the back of the plane after special status boards?"
Cons: "Another American Airlines delay"
Pros: "Once boarding, we didn’t wait long for take off."
Cons: "Being on time."
Pros: "Arrived early. Friendly pilot."
Cons: "Attendant did not offer snack choice."
Pros: "The crew was wonderful."
Cons: "Food was passable. Confort was just OK for a 9h flight."
Pros: "Crew serving was efficient and quick--accommodating."
Cons: "Good grief, the seats have no padding. I don't think a more uncomfortable airline seat could possibly be invented. Torture!"
Pros: "Knowing what carousel luggage was at - I suppose."
Cons: "Extended wait times in taxi departing and landing - took over an hour longer than expected. LaGuardia airport forced passengers to take their car services by walking outside and waiting in a parking garage with (12 degree Fahrenheit feels like -4 and 20 mph winds). Felt frostbite, couldn’t move fingers, and have a sinus headache. absolutely appalling this is NY and USA - yet we can’t have car services pick up pasengers outside the door of the airport, instead require to walk 7 minutes and stand in a freezing air tunnel airport garage. Changes my mind on flying to LAGUARDIA in the future"
Pros: "Thankfully they gave out ear buds on the plane"
Cons: "The flight was over booked, at the point of boarding there was no room left on the flight for any carry on’s so they wanted everyone to check bags one particular lady at the gate snatched my husbands boarding pass out of his had and threw it back at him so it landed on the floor. She came back with a checked bag ticket, this bag could have fit under the seat. We would have preferred not to check the bag because it had everything in it we needed access to like medication, ear buds, book, tablet, it also contained my Jewlery and various other things. The lady was extremely rude when I told her I prefer not to check the bag, she said we could take everything out of the bag we needed but that would have been 70 % of what was in the bag, where was I supposed to put all this stuff? My small purse was already full. my husband was upset at her treatment and said something to her and she told us we where welcome to book another flight. I paid a hell of a lot of money on this flight alone plus upgraded our seats with extra legroom. Once on the plane the seating was so crammed, uncomfortable and no legroom. My seat reclined but my husbands did not. I will never fly American Airlines again."
Pros: "Busy but kind stewardesses"
Cons: "Please offer another snack option besides carboard flavored pretzels."
Pros: "The flight crew was incredibly friendly"
Cons: "Old plane with uncomfortable seats. Also, for a 10 hour flight there was only 1 new release and it was a kids movie"
Cons: "Leaving MKE was organized and orderly. No problems noted. Once in PHL, flight was delayed due to no crew. After an hour or so, boarded the plane. Was on the plane for 45 minutes with no explaination from the crew. It was an electrical problem. Had to inboard and wait 45 more minutes. Allow weld to rehoard again. Waited another 20 ministrations before leaving. I am all for safety, but communications need to improve."
Pros: "On time departure, this flight tends to get delayed, not this time. Good service and pleasant flight."
Cons: "I prefer personal entertainment systems."
Cons: "All flights should include WiFi, and or entertainment, and better snack options. Flights out of and to Burlington are very expensive!"
Pros: "Short duration"
Cons: "My seat mate was coughing quite vigorously when we boarded. Not a single flight attendant asked her if she was ok. She was a very sweet older lady traveling by herself. Also I prefer when the flight deck makes an announcement prior to take off. It is reassuring to hear their voice especially in times of rough air. That did not happen today"
Cons: "Only one of the Tram car lines was running from gate to terminal at TIA"
Pros: "Our seat was in a row with more leg space and this was wonderful for my husband who is tall. Also the entertainment system was great and the crew very nice."
Cons: "The food in this flight was TERRIBLE! It had been a long time since I had had such poor food on a flight. Also the delay on this flight made us miss our connection to Madrid and navigating Heatheow was a bit of a nightmare."
Cons: "Flight attendants were a little abrupt. Could have been friendlier."
Cons: "The captain had the crew return to their seats during drink service due to turbulence. Despite the fact that there was 2 and half hours remaining in the flight and the turbulence was gone, they never returned to complete the drink service."
Pros: "Delayed flights. Bumped from my first class ticket. No food. Lack of adequate response from AA."
Pros: "The process of boarding, baggage check, etc"
Pros: "Very nice crew Very smooth flight On time!"
Cons: "They didn’t have coffee or tea, but them announced that in the beginning. No WiFi. Also announced."
Pros: "Everyone was so friendly and helpful, especially Ricardo at the check in desk. Our flight was delayed for 2 hours but the friendly staff made it easier to deal with the delay!"
Cons: "Attendant at the gate forced me to leave my troley hand bag to be checked with the excuse the fly was full and there was not sapce for people on groups 7 and 8 ( seats rear in te plane). I explained her I had personal documents and stuff inside my trolley but she told me I had to take another fly if I refused to checked. Our surprise was that the space above our seats ( row 30) was available and left empty the while fly! It was not fear and discriminated!"
Pros: "Ended up being American Airlines not Finair. Great 788 felt like the shortest trip to Dublin I've ever had."
Cons: "Although not the worst food I've had on planes it certainly left room for improvement."
Cons: "Last to board with a young child."
Pros: "Nice crew"
Cons: "Crew let people move to main cabin extra without paying like I did"
Pros: "Great crew and new plane."
Cons: "The seats are so small and almost no leg room. Very uncomfortable."
Cons: "Beverage service 10 minutes before landing. The cabin crew waited quite some time before starting service which meant they finished late"
Cons: "No room, limited entertainment, mediocre food. Was a very uncomfortable, long flight! Luggage late coming off plane, missed connecting flight and was not very helpful in getting rebooked."
Pros: "We got here safely."
Cons: "AA 767 plane is 40 years old, has ash trays, and uncomfortable seats. It would have been nice to have a newer plane."
Pros: "Good seats after being moved. Flight attendants were great."
Cons: "4.5 hours late leaving. Returning flight 1.5 late on return flight."
Pros: "On time departures. Friendly crew."
Cons: "The flight was delayed for 2 hours and after seated in the AA plane for 2 hours, the flight was canceled because without pilot?! Changed to a UA plane but after seated in the UA plane 1 hour, the plane needed to be maintenanced. Had been changed to another UA plane. After three times into three planes, arrived Chicago at 3:30am without the checked baggage."
Pros: "I was one of the wheelchair passengers, obviously I was struggling and asked an attendant to help me with my carry on bag to be stowed in the bin above the seat. SHe said she can't because she will be greeting the passengers!!! Anotherattendant finally helped me but it is disconcerting to be received like that by one of the crew. I did get helped by Ms Gonzales getting off the plane , I am very grateful that despite the first unpleasant attendant, there was a nice one among the lot."
Cons: "I 'm not sure if this is the venue for my complaint. When we landed in DFW there were 13 passengers on wheelchairs but there were only 3pushers.. there were 2 of us that were left and abandoned for about 40 minutes, I finally had to leave my chair and push the other lady's chair through passport control. Finally one AirServ pusher helped us with our luggage through custom and then transfer. I got to my gate 3 and 1/2 hours after we landed."
Cons: "I missed the connection in London and had to wait 5 hours for another flight. This was only due the fact that there is no help to passengers in connection. I had over an hour and a half to get to my flight but waiting for the busses and to commute to the right gate took so long that I missed my flight."
Cons: "There seets are two small. And they dont sell alcohol. That sucks."
Pros: "The crew was nice and attentive. The pilot came over the speaker to tell us about our flight. We made it in early!"
Cons: "The movie shown during the flight was a bit odd. Not sure where it came from but it was not overly entertaining."
Pros: "On time, clean plane"
Cons: "A biscuit for snak"
Pros: "No much"
Cons: "What poor services all round. The check in staff where on the phone or talk to themselves. No one even spoke to me at checkin. Then the boarding staff were so rude, they act like they own the plane and they are god. They would not answer anyone questions and just pointed at the screen. The airplane staff hello at least. But the food very so bad, even easyjet has better food. Also their understanding for the english was so poor but the air stewardess told me " we speak American" !!!!"
Pros: "Flights were on time and staff all were smiling and kind."
Cons: "Liked everything!!"
Pros: "Flight on time"
Cons: "There was just two options for food: Pasta or meatball!!! This is not what other airlines offer in long distance flight. I will be careful not to take a flight that is combined with AA."
Pros: "comfortable seating"
Cons: "For the crew members not to speak so loudly in the back while people are sleeping on overnight flights. If the entertainment is going to be through an App on your person devices charging outlets should be available."
Cons: "Plane was late"
Pros: "Comfortable seat"
Cons: "Lack of entertainment"
Cons: "Quick flight on time and no issues."
Cons: "Our bag was tagged as Priority, and was literally the last one off the plane. We clearly have different definitions of that word."
Cons: "Flight delayed by over 4 hours. Took another flight"
Pros: "Flight was faster than expected."
Cons: "Stuck with a window seat next to a couple on a group tour. She spilled into my seat so we kept jockeying for better comfort next to each other."
Pros: "I had the row of seats to myself and lots of leg room."
Cons: "Our flight was delayed. We watched while the next flight was loading on time. We had to wait 2 hours!"
Pros: "The crew was very good."
Cons: "The gates were backed up due to cancellations and weather. Missed flights, lost luggage and some very angry people."
Pros: "This plane has more space than larger plane, was more comfortable."
Pros: "The pilot and stewardess were very pleasant to chat with the stewardess was sweet, pleasant to chat with. All around enjoyable She likes her job as does the captain."
Cons: "I fell getting out of my small seat breaking my glasses and hitting my head on the top of seat’nnn"
Pros: "Pleasant crew, flight on time. Ambiance = none, comfort = bare minimum, better than sewerage on the Mayflower and that's the norm."
Pros: "Staff was professional"
Cons: "Flight was delayed 50 minutes"
Cons: "What I wrote above was meant to describe our experience from Chicago to Burlington- not Milwaukee to Chicago. Although, we had a delay in Milwaukee too. Overall, everything was only fair"
Cons: "When boarding, the agent said we had to check our rollaboards because they were our of overhead bin space. Hen we entered the plane, we saw that the entire back half of the plane had empty bins, but by that time it was too last to retrieve our bags."
Cons: "Never got to dc"
Pros: "All the effort to make my need for wheelchair problem free"
Pros: "I had a good amount of time between each flight, every plane was waiting at the gate when I arrived, every flight arrived early."
Pros: "Everything about customer service was great, unfortunately both fights got delayed making it for an extremely long day."
Pros: "Once the plane boarded it was a smooth flight."
Cons: "The airline said that it needed to take on additional fuel due to bad weather, which would make the plane overweight. This meant that nearly half of the passengers who bought tickets would not be able to fly. Thos made boarding stressful as they were randomly calling names. They were offering $2000 and a hotel and meals and a flight out the next morning. However I did not have flexible travel plans and the stress of hoping to be allowed to board was unpleasant."
Cons: "We kept getting delayed by 20minutes (for 4 hours) without any communications/updates from the staff as to what the problem was or when a solution might be found."
Cons: "Jerking us around with delays and moving gates back and forth. O'Hare is huge, I ended up walking miles back and forth."
Cons: "I reboarded the same plane for this leg of the trip. The same issue with the air being unbearably cold."
Cons: "Sat on the plane for over 2 hours due to mechanical issues, then there was a medical emergency, then the crew was over their time and had to be replaced, while deplaning there was another medical emergency, finally got in the air 4 + hours later. When flight landed sat on the tarmac for 45 min waiting for a gate! United offered a $50 voucher as compensation. Are you kidding me?!?!?! $50????? You cannot get a customer service person on the phone, they told me it is a "back room department" I had to email and wait to see if/what they will do. Absolutely ridiculous!!!"
Pros: "Nice plane and the boarding was super quick, I don't mind The new skinnier seats."
Cons: "Rude staff, couldn't be bothered with interacting with people."
Pros: "It was great"
Cons: "All good"
Pros: "Every member of the crew was really helpful, especially since I had a cello with me. They helped me with tips on how the airport and their boarding system worked, and I'm sure they are just as good with families and people carrying heavier luggage."
Cons: "Kids screaming and kicking behind me the whole time"
Pros: "Gate staff were courteous."
Cons: "I had about an hour layover in which I had time to use the restroom and buy lunch. I did these things, then went to wait at the assigned gate. Meanwhile, unbeknownst to me, they changed the departing gate for my connecting flight. The concourse area is so crowded and noisy, and announcements are only heard in the immediate gate are, that, though I was sitting only one gate over, I did not hear the boarding calls and missed my flight. I sat in Newark airport for six hours (which included a maintenance problem, gate change and 1 more hour delay) until the departure of the next flight to Burlington."
Cons: "Again, United changed my original departure time from Burlington, VT to San Diego (via Chicago) from 10 am to 6:30 am. This meant an overnight stay in Burlington and loss of sleep and my free breakfast. In addition, I was stuck with 4+ hr layover in Chicago. The Chicago terminal was a mass of swarming people. Horrible!"
Cons: "ABSOLUTELY ZERO EMPATHY WHEN 2 MINUTES LATE TO GATE... Was actually mean and let 2 airline crew on while we stood there... plane there... our bags on... especially when United needs a better profile!!"
Pros: "Same as flight from Miami to Houston."
Pros: "That I made it alive"
Cons: "That the seats were very small and the person next to me could not fit into their seat"
Pros: "Flight was cancelled twice. United lied about luggage. Had to purchase toiletries and hotel room."
Pros: "Staff did offer two ten-dollar food vouchers as an apology for the inconvenience. They seemed to try to keep us updated on delays."
Cons: "There were probably ten delays over the course of about ten hours. Communication among staff, aircrew, and maintenance teams seemed very poor. Really didn't seem like people knew what they were doing. Very unprofessional and perhaps somewhat uneccessary."
Cons: "Flight was delayed 6.5 hours. Then they delayed another hour. Then they sent a message that it would only be an additional 30 minutes so we rushed back. Then it was delayed another 2 hours. The United people would have happily stuck me with an overnight hotel so I could take their flight the next morning. I asked for the AA routing that worked for a same-day arrival. They happily agreed."
Pros: "No flight"
Pros: "Gate agent did the best she could with the (limited) info she was given."
Cons: "Multiple hour delay for what was originally described as a 'quick maintenance thing'. In addition, after a 2 hour delay we had a gate change to the far far end of a different terminal."
Cons: "Why is it that an a thirty minute flight I can watch entertainment on my own device but when I am on a two-hour flight with a TV in the headrest that I'm not able to watch anything without paying for it first? I've already paid for the ticket, I don't want to pay for freaking a movie too. Especially after having a three-hour layover and having the gate change 3 times on me"
Pros: "This flight was canceled due to weather. We rented a car and drove back. During the drive we experienced very brief periods of drizzle rain. The weather radar showed no signs of bad weather in the area. I am all for safety but Is light rain really a valid reason for cancelling a flight, or was this more about a flight that was not fully booked?"
Pros: "Would like to select seat when purchasing ticket"
Cons: "Having a middle seat"
Pros: "All luggage had to go in the belly of the plane. Made boarding way faster. Clean aircraft with pretty comfortable seats."
Pros: "Great short flight"
Cons: "Lack of room in seats and no legroom."
Pros: "Nothing I can think of"
Cons: "Delays with limited information about why or when it might be resolve. Plane extremely uncomfortable."
Cons: "leg room and cabin temp was too high"
Pros: "They were on time."
Cons: "The cabin temperature never went below 80 degrees. Seats were very, very small. Especially when seated by a 300 lb person"
Pros: "I liked that half the plane was single seats."
Cons: "We had to detour for a medical emergency that didn't really turn out to be one so we were delayed like an hour in getting to our destination. There was no on board entertainment."
Pros: "Flight on time and arrived early"
Cons: "Delayed getting out of Newark due to unknown reasons, staff did not communicate with the passengers"
Pros: "Flight to Austin was just fine."
Cons: "My flight back to bosie from San Francisco they changed the gate I didn't hear the change and missed my flight. I didn't get back to bosie until the next day."
Pros: "No delays."
Cons: "No complaints."