Some of the flight attendants were rude and not very welcoming at all.
The most horrible experience. Pathetic to say the least. No water in the flight lavotries. Such a pathetic service from so called top airline.
I missed my flight and was not able to rebook any of it, losing 600 dollars...
The entertainment unit allowed me to watch the Denver Broncos game live which helped lessen the delayed departure and uncomfortable seating.
Uncomfortable seating....too crowded!! We had a delayed departure by 30-40 minutes because of a computer download issue. Too many folks carrying carry-ons delayed boarding. I wish folks were not encouraged to go that route but to check baggage. This time of year gets even tougher with folks carrying Christmas presents and over sized personal items. Ugh. Not fun to travel this time of year.
The wifi wasn't strong enough to download the app to watch movies on the plane.
I like how quick and efficient the boarding and check in process was.
I just wish that if I paid a little more for seats I should get more comfortable and roomier seats is all. Don’t make the seats sit so upright.
The flight was delayed and my luggage is coming in the later flight. I need some form of consolation for this pathetic service.
Crew were very nice.
Poor food for vegetarians. Also the overhead space was not locked properly. Suddenly, it opened and my carry on fell out. Luckily, it didn’t hit my husband who had the aisle seat or anyone else. However, I am upset because my laptop was inside this and may be damaged now.
This is a modern airplane with great features
The seats are way to narrow
The flights were good. The cancellation was handled poorly.
AA’s flight was canceled from Seattle to JFK. The flight was then rescheduled to Newark and then Orly. The main problem is that the change didn’t include the infant on lap ticket and ended up with 2 hours in Newark trying to rectify the situation.
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