Find Cheap Flights from Frankfurt am Main to Chicago O'Hare International (FRA - ORD)

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Thu 12/14
Thu 12/21
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Good to Know

Low Season:
November
Best time to beat the crowds
4%
expected price decrease
High Season:
July
Most popular time to fly
19%
expected price increase
Average Price:
$965
(avg. price over the last 2 weeks)
Good Deal:
$595
or less (round trip)

When to Book Flights from Frankfurt am Main to Chicago O'Hare International

Average price per month
Flight prices as travel date approaches
-1 day
-2 days

Top tips for Finding a Cheap Flight

Looking for a cheap flight? 25% of our users found flights on this route for $595 or less.
The cheapest flight from Frankfurt am Main to Chicago O'Hare International was found 88 days before departure, on average.
Book at least 2 weeks before departure in order to get a below-average price.
High season is considered to be June, July and August. The cheapest month to fly is November.
Morning departure is around 58% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

FAQs for Booking Frankfurt am Main to Chicago O'Hare International Flights

How long does a flight from Frankfurt am Main to Chicago O'Hare International take?
An average nonstop flight takes 10h 40m, covering a distance of 4332 miles.
How many flights are there between Frankfurt am Main and Chicago O'Hare International?
There are 97 (nonstop) flights between Frankfurt am Main and Chicago O'Hare International per week, averaging 15 per day.
Which airlines provide the cheapest flights from Frankfurt am Main to Chicago O'Hare International?
In the past 3 days, the cheapest round-trip tickets were found on Icelandair ($497), Multiple Airlines ($510) and Turkish Airlines ($552).
Do I need a passport to fly between Frankfurt am Main and Chicago O'Hare International?
Yes.
Which airlines fly most frequently between Frankfurt am Main and Chicago O'Hare International?
Air Canada (3 times daily), Lufthansa (3 times daily), United (3 times daily) are the most frequent flyers on this route.
What’s the cheapest day of the week to fly Frankfurt am Main to Chicago O'Hare International?
For Frankfurt am Main to Chicago O'Hare International, Friday is the cheapest day to fly on average and Sunday is the most expensive. Flying from Chicago O'Hare International back to Frankfurt am Main, the best deals are generally found on Thursday, with Saturday being the most expensive.

Book cheap flights from Frankfurt am Main to Chicago O'Hare International (round-trip)

Airports
Origin
Frankfurt am Main
$497
only
$497
Destination
Chicago
$497
only
$497
Fri, Jan 19
FRA
ORD
10h 40m
Fri, Feb 2
ORD
FRA
10h 30m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

KEF
ORD
Mediocre 2.0

same as above

same as above

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

Mon, Feb 5
FRA
ORD
36h 09m
Mon, Feb 12
ORD
FRA
54h 35m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Feb 19
FRA
ORD
17h 10m
Sun, Mar 4
ORD
FRA
17h 45m
Trip: 14 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16926 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
TLV
Excellent 9.6

Entertainment, and the plane which felt really new and comfy.

Food was a bit boring (because it was such a short flight, I suppose)

IST
ATL
Good 7.3

On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic.

More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead.

AMM
IST
Good 6.0

The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary

IST
SFO
Excellent 10.0

One of my fave airlines now Great seats, services, staff Turkish coffee in the air!

they keep the cabin a bit too hot, need to ask them all the time to make it colder

TLV
IST
Excellent 10.0

overall the experience was great

i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight

Sun, Feb 11
FRA
ORD
27h 00m
Sat, Mar 31
ORD
FRA
11h 35m
Trip: 48 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3894 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
BOS
DUB
Good 7.3

Flight crew was great! Food was better than most airlines I’ve flown. Seats were comfortable.

Having to pay for a glass of wine with dinner... every other airline I fly gives free alcoholic beverages

BCN
DUB
Excellent 10.0

The plane was night. The flight was exceptionally smooth. The crew was very pleasant.

DUB
SFO
Excellent 8.0

Their food is grotesque.

DUB
LAX
Poor 0.0

N/A

Didn't take Dublin to LA.

DUB
BOS
Okay 5.0

The destination, the time and direct flight.

When I got to check in at the airport I found out I had to pay $100 per bag. This was never told to me when booking. I was also made aware that if I had booked my bag when I checked in on line each bag would have been 75$ . Of course I hadn't checked in on line and this was a huge surprise.

Thu, Jan 25
FRA
ORD
10h 40m
Sun, Jan 28
ORD
FRA
10h 30m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
ORD
Mediocre 2.0

same as above

same as above

MSP
KEF
Excellent 10.0

Crew was very professional

KEF
ZRH
Mediocre 2.0

Didn’t exist

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

Tue, Jan 16
FRA
ORD
44h 13m
Tue, Jan 23
ORD
FRA
30h 30m
Trip: 8 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Jan 26
FRA
ORD
10h 40m
Sun, Feb 4
ORD
FRA
10h 30m
Trip: 10 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
ZRH
Mediocre 2.0

Didn’t exist

ORD
KEF
Good 6.0

Overall great airline

Handled my layover transition extreme Lu poorly. We’re very rigid and I didn’t get into Zurich until the late evening. Missed a very important meeting...

MSP
KEF
Excellent 10.0

Crew was very professional

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

Tue, Feb 20
FRA
ORD
30h 55m
Mon, Mar 5
ORD
FRA
17h 45m
Trip: 14 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16926 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
NUE
IST
Good 6.0

Too hot inside the plane. The back of my t-shirt was wet from sweat.

IST
ATL
Good 7.3

On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic.

More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead.

IST
SFO
Excellent 10.0

One of my fave airlines now Great seats, services, staff Turkish coffee in the air!

they keep the cabin a bit too hot, need to ask them all the time to make it colder

LAX
IST
Okay 5.0

Easy boarding I didn’t have check in bags so it was really quick and easy.seat was okay

The crew were not professional at all.missing serving people,some would get a snack or been asked what to drink and some got skipped. There were not enough food.

IST
TLV
Excellent 9.6

Entertainment, and the plane which felt really new and comfy.

Food was a bit boring (because it was such a short flight, I suppose)

Tue, Jan 16
FRA
ORD
44h 13m
Mon, Feb 19
ORD
FRA
55h 03m
Trip: 35 days
Overall 0.0 Poor
Based on 0 reviews
Mon, Feb 5
FRA
ORD
10h 50m
Sun, Feb 11
ORD
FRA
10h 30m
Trip: 7 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

KEF
ZRH
Mediocre 2.0

Didn’t exist

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

ORD
KEF
Good 6.0

Overall great airline

Handled my layover transition extreme Lu poorly. We’re very rigid and I didn’t get into Zurich until the late evening. Missed a very important meeting...

Wed, Feb 21
FRA
ORD
30h 55m
Tue, Mar 6
ORD
FRA
33h 35m
Trip: 14 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16926 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
ORD
Okay 5.6

The staff is very nice and good service and very helpful

The Delay and the rough landing

IST
TLV
Excellent 9.6

Entertainment, and the plane which felt really new and comfy.

Food was a bit boring (because it was such a short flight, I suppose)

IST
BUD
Excellent 10.0

Same

Same

IST
NAP
Excellent 10.0

they provide such a great service so that I cannot find anything else to complain.

JFK
IST
Excellent 9.0

The amazing entertainment system.

The smell of feet, and nausea from turbulence after food (not really Turkish's fault). Also, I'm getting too used to the food by now, and it doesn't seem to change much.

Tue, Jan 16
FRA
ORD
44h 13m
Tue, Feb 20
ORD
FRA
42h 39m
Trip: 36 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Jan 26
FRA
ORD
10h 40m
Thu, Feb 22
ORD
FRA
10h 30m
Trip: 28 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
MSP
KEF
Excellent 10.0

Crew was very professional

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

Tue, Feb 27
FRA
ORD
34h 05m
Mon, Mar 12
ORD
FRA
36h 45m
Trip: 13 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16926 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
NUE
IST
Good 6.0

Too hot inside the plane. The back of my t-shirt was wet from sweat.

AMM
IST
Good 6.0

The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary

IST
ATL
Good 7.3

On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic.

More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead.

JFK
IST
Excellent 9.0

The amazing entertainment system.

The smell of feet, and nausea from turbulence after food (not really Turkish's fault). Also, I'm getting too used to the food by now, and it doesn't seem to change much.

IST
BUD
Excellent 10.0

Same

Same

Mon, Jan 15
FRA
ORD
42h 45m
Mon, Jan 29
ORD
FRA
34h 10m
Trip: 15 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Feb 1
FRA
ORD
30h 55m
Sun, Feb 18
ORD
FRA
17h 45m
Trip: 18 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16926 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
IST
TLV
Excellent 9.6

Entertainment, and the plane which felt really new and comfy.

Food was a bit boring (because it was such a short flight, I suppose)

LAX
IST
Okay 5.0

Easy boarding I didn’t have check in bags so it was really quick and easy.seat was okay

The crew were not professional at all.missing serving people,some would get a snack or been asked what to drink and some got skipped. There were not enough food.

IST
NAP
Excellent 10.0

they provide such a great service so that I cannot find anything else to complain.

IST
SFO
Excellent 10.0

One of my fave airlines now Great seats, services, staff Turkish coffee in the air!

they keep the cabin a bit too hot, need to ask them all the time to make it colder

AMM
IST
Good 6.0

The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary

Sun, Jan 28
FRA
ORD
11h 10m
Fri, Feb 2
ORD
FRA
10h 30m
Trip: 6 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

ORD
KEF
Good 6.0

Overall great airline

Handled my layover transition extreme Lu poorly. We’re very rigid and I didn’t get into Zurich until the late evening. Missed a very important meeting...

KEF
ORD
Mediocre 2.0

same as above

same as above

Mon, Jan 15
FRA
ORD
40h 33m
Tue, Feb 20
ORD
FRA
42h 39m
Trip: 37 days
Overall 0.0 Poor
Based on 0 reviews
Wed, Feb 21
FRA
ORD
34h 05m
Mon, Feb 26
ORD
FRA
36h 45m
Trip: 6 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 16926 reviews
Overall
8.0
Boarding
7.9
Comfort
7.8
Crew
8.3
Entertainment
8.1
Food
8.0
LAX
IST
Okay 5.0

Easy boarding I didn’t have check in bags so it was really quick and easy.seat was okay

The crew were not professional at all.missing serving people,some would get a snack or been asked what to drink and some got skipped. There were not enough food.

AMM
IST
Good 6.0

The flight wasn’t on time it was delayed for 2 hour , and the landing was very scary

TLV
IST
Excellent 10.0

overall the experience was great

i would recommend notifying the gate and sending map of the airport before traveling. Airport is quite big and not much time to catch the next flight

JFK
IST
Excellent 9.0

The amazing entertainment system.

The smell of feet, and nausea from turbulence after food (not really Turkish's fault). Also, I'm getting too used to the food by now, and it doesn't seem to change much.

IST
ORD
Okay 5.6

The staff is very nice and good service and very helpful

The Delay and the rough landing

Fri, Feb 2
FRA
ORD
10h 40m
Mon, Feb 12
ORD
FRA
10h 30m
Trip: 11 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6407 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
MCO
Good 6.3

Wheelchair sbailanlr

No good food n not free

KEF
CDG
Excellent 8.6

It does the job of taking you on time to the place you are flying to. I had forgotten that you have to purchase food but I find that much better: a lot less waste that on airlines where it is provided.

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

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