|Flights Arrive in||Kiev Zhuliany International|
|Flights Depart from||Grand Rapids Gerald R. Ford Intl|
Pros: The crew was exceptional, taking care of each individual passenger. Requests were answered immediately, not that really much was needed other than perhaps an extra coffee. Very roomy seats made for a very relaxed flight and entertainment was excellent. I will definitely choose British Airways again.
Cons: The only thing I thought could use improvement were the headphones. The cable could use 2 more inches in length and I was not a fan of the breakfast choice.
Pros: The plane left on schedule.
Cons: I was asked to check in my carry on but I couldn’t do it bc I had lots of fragile items packed. I was told that overhead compartment was full which was not true as there was a lot of empty space left.
Pros: Did not realize I purchased a “no checked bag” fare - and the $60 each way charge really pissed me off, along with the &48 charge to guarantee a window seat again, each way. The site was misleading, and I resent being peneluzed for trying to be efficient. A two week work trip needs to include a checked bag.
Cons: For a new plane, seats are very cramped. If you drop an earpiece on the floor, you pull a muscle to retrieve it / or make. Everyone in your row stand up. Decent movies mean a box under the seat cuts into legroom. A cramped, miserable 7 hours for this 6’0 tall American. Staff was as helpful as they could be, but my knees still hurt.
Pros: Good service
Pros: Over all good means.........., All well nothing to my dislike
Cons: Nothing to dislike
Pros: Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!
Pros: The crew was friendly and professional, and I appreciated their attention to detail even though it was a relatively short flight.
Pros: British Airways sets the standard for great customer service...even in economy. Great food, helpful cabin crew, and help available everywhere.
Cons: I was surprised that BA charges for drinks like water. Flight from London to Warsaw is an international Flight after all. I may understand that food is not served but to pay for water is not a right thing to do. I asked the crew about this and I was told that bc other airlines charge for drinks/ food, BA also ask passengers for money. I have not had to pay for my drink like water on any other flight. I fly with all big airlines like American, Delta, Lufthansa, LOT, etc
Pros: Crew was very professional, food options were excellent.
Grand Rapids Gerald R. Ford Intl (GRR) United States
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