The airline crew were very helpful in making today comfortable during the long flight.
Go around and serve water more often. Two lavatories don’t have water to wash your hands. Please provide liquid/foam hand sanitizers OT wipes at least.
Not much. Plane was almost on time.
Disgusting food, old plane with terrible seatback screens as well as movie selection.
i like the simplicity. Asiana landed in korea Incheon which i love.
i had to pay 200$ for an extra bag which was overweight. maybe it’s my fault but 200$ is a lot
Airline provided wheelchair for my injured friend and priority boarding
airline lost my friend's luggage and is only offering $15 per kg for the lost items
worst food, service and we also didn't received our bags
The attendants were nice and as helpful as they could be with limited English.
The seats were the equivalent of a small puddle jumper plane in the US. Not very well padded and uncomfortable. I took a small pillow for my back and that helped. You aren’t allowed to use your phone at all during the entire flight. It was next to impossible to choose a seat in advance.
The entertainment on board
They don't let you use your phone for whatever reason and they make a big deal about battery packs
CS gave me seats with screens. My kid enjoyed it much.
Flight crews are young, nice and friendly to all passengers.
I liked that they have courteous and friendly crews. Leg space is ok too for an economy class.
Delayed flight. My mom was a bit uncomfortable since the window is kinda far from the seat. It also bothered me since I was on the aisle seat and almost everyone who walks passed my seat bumped my arm
The airline and staff provided blankets and warm food.
falling in line just to get coffee. They should have gone around and served it instead.
|Flights Arrive in||Seattle|
|Flights Depart from||Hanoi Noibai|
|Airlines||Asiana Airlines, China Southern|
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