Seats uncomfortable, crew rude to other passengers
After a 2 hour delay we boarded to free DirectTV. Thanks United!
Gate agent, grumpy. Some how she thought it was my fault they offered me a cheap ticket to purchase. Regardless of the price I, or anyone else pays, we should all be treated equally with dignity and professionalism.
I finally got to Portland.
The plane did not arrive at gate, they gave us poor/invalid excuses as to why there was no plane. We moved from gate 73A to gate 82, in another terminal back to gate 73A for no explainable reason. Finally we left after having to checked in now at gate 73.....what a mess and over 2hrs late!
Friendly staff, comfortable seats (considering). No issues with seating which was a welcome change for me.
There was no free in-flight entertainment available on the tv screens. Half of the screens didn't work. The seat belts were not long enough to accommodate the passenger sitting beside me. The space for my personal item was smaller than the other flight.
Harlingen Valley International (HRL) United States
Phoenix Sky Harbor Intl (PHX) United States
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