Nothing, American Airlines is the worst major airline now.
The staff in Miami Airport is really bad, worst attitude I have seen, old planes, not comfortable, definetly the worst major airline now.
Courteous and efficient service, good communication from employees.
Rude passengers reclining all the way without notice.
American continues to surprise through their lack of consideration and cheapness Prefer to have seat empty on the front rather than move passengers that are loyal frequent flyers. The most important point for American is you have to pay for everything including for flight status. No longer miles flew but how much you pay them
The entertainment screens did not work in my seat and my wife's seat.
Smooth boarding, the crew was really nice (and it didn't hurt that they were generous with the wine).
|Flights Arrive in||Lake Charles|
|Flights Depart from||Hartford Bradley Intl|
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