No air control when we got hot, the stewardess was too efficient and kept taking our drinks, you have to pay for food and teh in flight movie wasn't over by the time the flight was over so I didn't get ro see the whole movie.
The flight, crew, food, services were all great. The crew even set an open bar after dinner so people were able to help themselves with everything that was available.
I opted out for an economy plus seat which made my flight more comfy.
Boarding was easy. clean plane, crew was very friendly. I was very concerned though, when we banked left and did a complete circle in the air. An explanation from the captain would have been terrific. I made sure I was the last one to leave the plane and asked him about it when I saw him at the exit. He told me what happened but I would have liked to know while it was happening. Besides that, the coke and pretzels were divine. :)
Flight attendants were courteous and efficient, boarding flowed smoothly.
Customers should be able to indicate their food preference before the flight, i.e. chicken, beef, vegetarian, etc., instead of taking pot luck or paying more than $12 for the option of selecting beforehand.
In addition, there is a great deal of waste in giving everyone sugar, salt, creamer, etc. I know it's more efficient for the flight attendants, but I hate to see so much waste.
Excellent service, professional service, good food that I did not have to pay for. Good flight, would take Finnair again.
They answered my question professionally. As I disembarked the plane in Chicago I asked whether Finnair had armed guards. I was not detained, and was not questioned. The crew told me Finnair does not have them but I don't think they appreciated the question.
did not get to Helsinki in first place; flight from Warsaw to Helsinki canceled by Finnair (# 742)
put in another plane, from other provider (LOT) going straight to Chicago;
was not ready for it; we arrived at airport 2 hr before time of boarding and were rushed to plane going up in 45 min; very stressful; my daughter cried and we had no time to say good bays to family
paid for selected seats - money not returned
selected special meal - stayed hungry (8 hr fly) because they were not aware about our special needs; Finnair shold take care of it when canceling flight and putting us with other provider.
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