Excellent service and upgraded snacks in economy
On time as scheduled.
They had to change tires before we lelt in Toronto. And we spent more than one hour on the tarmac.
Late, slow, de-icing in Detroit took nearly an hour!
It es a good flight back
Items missing on duty free purchases
Crew was nice and responsive
The overall experience is regular at best
Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly
Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight
Got pillow, blanket, headphone and eye cover
Older plane Very small tv screen Didn't get the bread roll with my dinner. Asked for it but she didn't bring it to me. No usb plug to charge
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