They give menu options first to Chinese passengers and non Chinese passengers get what’s left. Anyway, the food was the worst I had in business class...ever!
They kept us fed and we left on time! I had a bag lost at the beginning of my trip and had it sent back to JFK so it didn't follow me around China and I got it safe and sound.
It was on time and we landed safe
The crew was rude there was no media to watch for the last 3-4hrs and we could led use out iPhones to watch downloaded media.
Need to improve thier communjcation skill.
I loved all of the entertainment options. The music was relevant, the movies were movies I actually wanted to see, same goes for the TV shows. Also, I really liked that you could play games on there with other passangers.
The food was not very good at all. They didn't have any options besides chicken with rice or beef with noodles. Maybe I just don' t like airplane food and that wouldn't be any fault of Air China.
The food was gross. The look and smell of it all was enough to make me just go hungry for the 5 hour flight. Airplane food is not for me.
I was given the chicken dinner when I asked for the beef one - did not realize until the flight attendant was far away so I couldn't switch. This was a 13 hr flight - attendants did not offer water during the flight. No video options in English, only 1 channel on the screen on my seat, movie played on screen in front for all passengers to watch.
restroom lines were less due to limited choice of drinks which turned out positive specially when flight was full.
Had to call agency for confirming seats as web was never successful despite many try's. Agency in Washington was v good and helped. on long haul flights the choice of entertainment is poor. food could have been better
very irresponsible! & no English
I hadn’t been on a plane in almost 10 years. People were very helpful at the airports. The plane ride was comfortable. The crew was nice both ways. I would. The price was excellent!
Mix up with seating had boarding card reprinted twice and no one could explain why it happened. Staff otherwise were good.
Friendly, attentive staff. Good service. My toddler, husband and I boarded first because of our child, so we had plenty of time to get comfy on the plane. The flight attendants served sufficient drinks and snacks for the 1 hour flight.
Flight was delayed two hours so my toddler and I had significantly longer to wait, which is not too fun. However, I understand this is unavoidable sometimes.
the staff very helpful , respectful, didn't feel rush they had their attention on helping me .Very grateful Thank you all
It was quite and smooth
I have never been so hot on a plane. Even with the air blowing on me I was sweating! It was crazy hot!
Everything went very smoothly with this flight. It boarded on time. The crew were all very friendly. I enjoyed the entertainment selections and found a tv show that I had been wanting to see. I managed to watch 2 episodes and look forward to watching more of the same show on my flight back. I ended up having the 2 seats to myself which was great. Extra legroom. I have no complaints at all.
My flights were so behind I missed my connection for Toronto to Tel Aviv and was rerouted to London and then Frankfurt but the plane was late getting there as well. Air canada had no crew on the ground and over and hour wait for customer service on the phone so i had no way to find out what my reticketing status was. I was passed off to numerous other airlines and sent through the airport to the incorrect terminals in heathrow causing another missed flight. Air canada did not accept the responsibility to maintain my reservation and get me to my destination efficiently. Even when I spoke with a phone representative the person was rude and never sent confirmation of my flights so I had no reference point for flight numbers or air lines. All of his added up to more than 13 hours of delays on what was already a 24 hour trip. Worst travel experience of my life.
Business class seat
Mpvie choices are terrible. They don’t know what “new releases” mean.
There was a horrid family in the row in frony of me that absolutley refused to control their child at all, even when airline staff stepped in , so a really long flight was made to seem even longer and sleeping was out of the question.
Air Canada was the only airline flying to ny that was delayed.
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|Avg. Flight Duration||10h 53m|
|Flights Arrive in||Beijing|
|Flights Depart from||Honolulu|
|Airlines||China Eastern, Air China, Air Canada|