Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
Two hours delay in the start.
Crew was very helpful.food
Food was not upto the mark.
Thankful for coffee being served without charge. Not all airlines do that.
Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam
British Airways overbooked this flight and made it unclear if I can board my flight. Overbooking is such a greedy behavior and airlines should refrain from engaging in this dubious policy. It is the second time this happens to me with BA.
Behavior of board personnel
The delay in London
Connecting flight experience - Had to wait in a line for around 5 hours just to speak with a customer service representative at the London airport because my previous flight was delayed and I had missed my connecting flight.
Luggage took forever to be delivered in Newark--one of the longest waits I've ever experienced.
No food!!! No coffee!!! No water!!! "Brilliant" like low-cost !!!!! Incredible!!!
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