Flight was cancelled.
Never made it and they knew several people were still in customs
I liked how smooth the boarding was handled. The flight attendants where polite and helpful. A very comfortable flight.
Nice plane. On time, excellent service, great entertainment options. I almost always fly Lufthansa as it’s the best value for the price.
On time and professional boarding. Comfortable flight and friendly flight attendants.
Nothing to say.
Food was fair, and the boarding process involved multiple checks by the same people, of the same documents. Seems redundant, and there are probably more productive ways to check. Seats very uncomfortable for such a new plane. Ugh, can’t wait to get off. Movie selection mediocre.
Food and seats
It was late both going to Prague and coming back. Then on this flight the stewardess tried to tell me that I could not put my bag on the bin on top of my head - she was reserving it for other passengers! Then she realized that her comment might sound racist (so she apologized), then she told me that I could not put my small bag under the chair. Finally I told her that she is certainly looking for a way to get me off the flight to which she answered "I can certainly find something!!!" Cultural sensitivity is needed with these stewardesses who are racist like I don't understand and I was certainly polite!
the service I received from Ken Tollenare in centraltracing@brusselsairlines was awesome, the only efficient and kind person in your airline.
very bad service, delayed and the lost my luggage for 4 and 5 days!!!!!!!!!!!!!!!!!!!!
They change my flight, and I had no kosher food in the other one
Crew was friendly and plane was comfortable.
There were no free food or beverage options.
Good service and on time.
My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ...
It was fine
On time departure, friendly staff
GET AN AGREEMENT WITH GLOBAL ENTRY
I have to pay for food or drink
Houston Hobby & other airports (HOU) United States
Moscow Domodedovo (DME) Russia
We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.
We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.
Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.
If you have more questions or if you have a bad price to report to us,
please send us an email and someone from our team will get back to you promptly.