HUZ - BOS
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Top airline flying Huizhou to Boston Logan Intl
Scores according to KAYAK customer reviews
Cons: "Really old aircraft...please upgrade the video systems and make sure everyone has the same good optons"
Cons: "The flight was delayed 2 hours and no one was a telling us what was going on"
Pros: "Service was good! Thank you!"
Cons: "I may miss the morning sandwich. It would be good to have more water and more coffee. :)) it would be better if the magazine could be more interesting."
Pros: "Crew was friendly and accommodating even though I was non-Chinese"
Pros: "The food was good."
Cons: "The entertainment system."
Pros: "Good crew, fast boarding, good overhead bin space"
Cons: "boarding by section to avoid rushing, crowd and people moving in/out of seats"
Pros: "The stewards and stewardess’ were pleasant"
Cons: "Our first Air China flight departed 2 hrs late and then to top things off they lost my wife’s luggage on the way to Thailand. We had to wait in the airport for hours for it arrive on the next flight. The experience at Beijing airport was my worst experience in any airport. The Chinese staff were very rude. Just to transfer planes everyone must submit their fingerprints. I don’t think I will ever fly Air China again simply to avoid this airport."
Cons: "No aisle seats cos I couldn't check in online."
Pros: "Crew was very cooperative."
Cons: "Not enough English movies or series or songs. Tv screen not working. My baggage got delayed by 2 days"
Pros: "Attentive crew"
Cons: "poor food variety"
Pros: "Was fine for a short flight. "Western breakfast" was decent - 2 little pancakes, some scrambled eggs, and a (chicken?) sausage. Staff were kind enough to let us move to the front of the plane and get off first as we had only an hour to get to our connecting flight in Beijing."
Pros: "Staff extremely courteous and helpful."
Cons: "Wanted vegetarian food - not available. Terrible food in economy. Ugh."
Pros: "Short flight from Shanghai to Narita."
Cons: "Something delayed the takeoff of all planes at Shanghai. 2 hour backup. We were moving but slowly."
Pros: "Very good services"
Cons: "Could have used newer model aircraft"
Pros: "The aircraft crew was polite"
Cons: "The connecting flight left me. Had to stay in China for a day. Mumbai airport didn't communicate with airlines in China"
Pros: "Good flight, clean, good service and great price"
Cons: "Food for vegetarians is not that great. Carry your own food. English is definitely a problem for the crew but everything is manageable."
Cons: "No tv on this flight. Kinda sucked but hey, first world problems. Overall it was just fine"
Cons: "no wifi entire flight! stuff force you to turn off device after take off, even phone in airplane mode and self entertaining and playing cards not allowed. very bad english makes comunication hard and almost impossible order food or drink... they just bring watever and arguing about results in ( sorry no engliss). film selection horrible, old movies and 90% chinese. flight attendand skipped warm food after salad. only after reminding food was given! 0 requests after take off or during food if want any drink. you need literally flag down attendant to get your drink. if ordered tea, attendant asking you milk and sugar, you respond yes, you get then only tea no sugar or milk. after that nobody comes! accent were made to chinise pasdengers, more food or snaks were given or more comfort provided."
Pros: "The whole experience was unsatisfactory"
Cons: "They were changing my seat around. They lost my luggage. Still not found yet and has all the Christmas gifts I was bringing to my girl friend and her family. My clothes and medicines as well."
Pros: "Service, leg room on LAX-PKE"
Cons: "No lithium batteries so no mobile or computer use!!"
Pros: "Food was pretty good, staff was attentive and helpful, amenities were nice, if unremarkable. The airfare was incredibly inexpensive!"
Cons: "The "electronic devices must be off" rule is stupid. Most airlines allow you to have phones on once we're at max altitude and many even offer in-flight wi-fi at a cost, which would have been great on a 14 hour flight. Huge miss on the part of Air China. Also I understood that I was supposed to get a complimentary hotel for my long layover but the U.S. office didn't actually reserve it like they said they would so I had to pay out of pocket. Another huge miss here."
Pros: "We were given a bulk head seat and an exit row, but this was due to us not being able to check-in early because the website was erroring out."
Cons: "While the exit row provided extra room, it was right in the middle and the bulk head was extremely stuffy. My feet ended up swelling. Only perhaps got 3 hours of sleep."
Pros: "Flight was delayed, check in was not as orderly... but customer service to accommodate re booking on connection flight was great. Overall the airline is great in being accommodating."
Cons: "Chinese passengers needs more training in travel etiquette and listening to crew members. As a fellow chinese myself, it is really sad to witness the uncouth behavior of chinese travelers."
Pros: "it was a very comfortable flight and the crew was friendly and helpful. We were traveling with two small children, so saying it was a comfortable flight is very high praise."
Cons: "It was VERY annoying that we had to keep all cell phones turned off the entire flight. We preloaded games for my 5 year old son on an old iPhone 4 that is not connected to the internet or any cell service or bluetooth or anything and he was not allowed to use it the entire flight. Very frustrating for him and us. I wish this information was clearly provided on the Air China website when we booked the tickets so we could have planned accordingly."
Pros: "At least the flight attendants were able to communicate with passengers in English."
Cons: "Unable to eat meal due to airline not accommodating food allergies. The flight was delayed, but the airline was ineffective communicating with passengers... no announcement, they just didn’t show up at the gate on time."
Pros: "Everything went well and plane was held. Crew was good."
Cons: "The flight arrived late and i barely made my connection."
Cons: "The China Air flight from ULN to PEK was delayed by 12 hours and no compensation was received by China Air...i lost one day of work..."
Pros: "Flying on Air China typically works for my travels to Los Angeles. I think they are a great choice given the cost and services : )"
Cons: "The departure out of Beijing was delayed some 1.5 hours because of one person who apparently left his passport near the gate prior to boarding. It was a full flight. I was just stunned that they would inconvenience hundreds of people whose schedules, including mine, were affected by their decision. May be it was a policy issue. But the crew didn't explain it very well, seemed more sympathetic towards the individual. While that was a kind solution to that one individuals but I wondered about the judgement of the crew. It was very frustrating for the rest of the people waiting onboard. Also this was the first time booking through justfly.com because it seemed the cheapest but the hidden (additional) cost was in the seat selection stage afterwards. Kinda misleading."
Pros: "Good price"
Cons: "No AC in my section for a 13 hour trip. Was so uncomfortable. Dated entertainment and slow crew service."
Cons: "We couldn't use out phones, all I wanted to do is listen to music I already have save to my phone. The food was horrible."
Pros: "Crew was good Food was decent"
Cons: "Flight departure time is very inconvenient. Room to improve food variety and quality"
Cons: "we had a delay from Seoul to Beijing of over 5 hours causing us to miss our connecting flight to LAX our home destination. When we got to Beijing it was after 1:30 in the morning and we were given very poor directions to get on to our connecting flight which was not guaranteed until 9 pm that evening (19 hours later). Thankfully we were able to get on the stand by flight at noon but due to the rush of getting our standby tickets barely an hour before the flight we ended up losing our costly contact lenses at security checkpoint and when my wife called China Air representative to mail the lost items back to LAX when we could pick them up we got no help but have to find some courier service and we are still having trouble getting our items back."
Cons: "It took 20 minutes taxi to reach the terminal in Beijing"
Pros: "Nothing at all, sub par on all basic levels compared to competitors."
Cons: "Cabin unmaintained (seat cushion long overdue for replacing, broken audio jack, broken tray table, broken lavatory amenities. Crew cross and unhappy."
Pros: "Foot rest in coach. attentive service."
Cons: "The flight attendants' English could have been better. Could have had more English language entertainment on their IFE. The audio jack kept on going in and out."
Pros: "Good selection of movies."
Cons: "Flight attendants were rude, only dry cookies for snacks on the 13h flight, really hard to have wine seems they don't want you to have any. Only with your dinner she said...food wasn't great either."
Cons: "They lost my reservation"
Cons: "Very long delay. Long wait in the plane, limited inflight entertainment for nonChineese speakers."
Pros: "Service & attentiveness of flight crew on red eye and 12 hr+ flight."
Cons: "3rd class was new to me. Little cramped but still comfortable with good entertainment."
Pros: "I enjoyed the entertainment offered, and the hot jasmine tea was yummy."
Cons: "They did not give us enough water for a 12 hour flight. They only came around four times – once before the two meals and once after – and they only filled up the small cup about half way each time. I left the plane dehydrated after the first flight. On the return trip, I bought a bottle of water in the terminal to take on the plane, but they confiscated it at the gate. I've never had that happen before, especially since I bought it past security in the Beijing airport. Since they took it, I probably annoyed the flight attendants with how much I asked for water, but I didn't really care."
Pros: "Everything was pretty average; no huge pros or cons."
Cons: "Most of what they played on the screen were commercials; that was pretty annoying."
Pros: "Newish aircraft and comfortable seats"
Pros: "I enjoyed that there were constant updates on turbulence and the seats were mostly comfortable."
Cons: "I did not like the fact that despite there being of dozens of empty seats with leg room, and me clearly being unable to fit in the normal seat because of my height I was not allowed to move my seat. Also, most of the food was fantastic, but the breakfast was atrocious."
Cons: "Food and service. They need to improve in many areas."