It es a good flight back
Items missing on duty free purchases
Crew was nice and responsive
The overall experience is regular at best
Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly
Short & easy flight
Cabin crew very friendly and caring.
Airport services and lounge are OK.
Flight was okay. Did not get my bag after landing at Mumbai airport. Have to wait 24 hours to get it. Very inconvenient.
Nothing to like
11 hours wait time!!!! No lounge entrance No food!
British AIT flight attendants are the nicest
The metal entertainment boxes where your feet go- io am 183cm and the boxes don’t allow me to stretch my legs
Air hostesses were good
Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again.
Showed up 3 hours before departure and still missed our flight. The agents were extremely slow and rude. If you have a giant line of people who have missed their flight your system obviously isn’t working. Avoid Heathrow’s British Airways by all means if possible.
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