|Flights Arrive in||Hamburg|
|Flights Depart from||Islip Long Island|
Pros: Staff were very pleasant and helpful. Having a disability is difficult enough but this team went above and beyond.
Cons: Reaching Charlotte terminal I was extremely disappointed. The gate attendant seamed to only want to make excuses as to why there was no wheelchair available. (Short staffed) she didn’t offer me a seat or apologize for no availability. Costumer service should be number one when you work with people everyday.
Cons: I researched and called and found a 45L backpack so I could carry on my dive bag. That’s the reason I’m going all the way to Fiji. Not letting me get it in LA I’d also ridiculous.
Pros: Inflight movie, friendly crew
Pros: Boarding experience was excellent as we used a wheelchair.
Cons: There are no flights past 5pm making attempts to get to Lawton difficult of anything goes wrong with previous flights
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