|Flights Arrive in||Saint Thomas Island Cyril E King Airport|
|Flights Depart from||Islip Long Island|
Crew worked hard.
premium service was good including extra seat space
AA cancelled my direct flight, booked me on flights thru Dallas and did not notify me
Flight was easy and quick. Staff was attentive and plane was clean. Plenty of room for this big guy in economy.
Food selection are poor. Need to follow diet trends more closely. Diets are changing globally and we want healthier choices. On flight entertainment failed again on this flight. To keep people busy and engaged during fight it is very imperative to keep those systems updated and working. Helps relax customers and make the time fly. This was the 3rd fight that had issues with electronics.
American Airlines couldn’t make plane seats anymore cramped. Cabin was very cold with no way to control climate. If you don’t buy first class or premium be ready for very uncomfortable flight.
Chocolate ice cream and pot pies
To start, I had paid extra to upgrade to a seat with more leg room only to find I had been reassigned to the back of the plane. This was after I had already done an online check-in for the appropriate seat. Then I was told by the AA agent at the desk that my upgrade was in the system but that it was “fake”. Apparently the money I paid two months before was no good on this flight. I was traveling with my boyfriend and they would not allow us at the same counter because we were not married. After much haggling we were finally able to rectify the situation. Horrible start. Then, once on the plane, the in- flight entertainment system as well as the lights broke right before take off so there was nothing to watch or see for an almost 8 hour flight.
Islip Long Island (ISP) United States
Saint Thomas Island Cyril E King Airport (STT) U.S. Virgin Islands
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