Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again.
newer plane, good staff
need better and more food options, more often
From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew.
The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!
Good multi media access and content
Two hours delay in the start.
Crew was nice and responsive
The overall experience is regular at best
The crew was good and very good pilot's
No leg room between seats
Nice food Right in time Police and customs formalities easy
Poor comfort in business class No entertainment at all
Seat comfort in business class Professional and friendly crew
Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?
Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly
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