No free wifi
We booked american because it was a direct flight. No explanation was given for the switch. Then we almost missed our connection because we sat on the tarmak in Barcelona for an hour. Again no explanation . Very stressful and irritating.
Having the flight switched from a direct to transferring in Madrid.
None of the experience was pleasant
First flight was delayed causing us to miss the 2nd flight and we ended sleeping on a chair at the airport waiting for a morning flight. AMERICAN AIRLINES didn't even have the decency to put us in a hotel for the night due to their delay. Then they added a 2nd lay over which was delayed for hours also. Traveling was to visit my mother who had cancer and I was sick so this made the trip even more distasteful.
Easy check in.
Service staff was friendly enough; maybe I’m used to southwest. As someone who is anxious to fly smiling faces are always appreciate.
Flight was not completely full so I got an empty seat next to me.
We were delayed due to some balance issues.
Wonderful flight attendants , smooth flight with excellent food , refreshments and entertainment. Thank you so very much Keep up this excellent service
I liked that the flight crew was super nice and helpful
It was a bit crammed
Service was poor, flight attendants were rude.
The service was the best you could ask for
old plane, no entertainment, had to pay for non alcohol drinks
|Flights Arrive in||Glasgow|
|Flights Depart from||Jackson-Evers Intl|
|Airlines||American Airlines, British Airways|
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