My checked luggage didn’t make it to cincinnati
Crew was nice
I hated my seat. Last row. Seat didn’t recline. Right next to the bathroom. That should not even be a row for passengers!
Staff was great
getting off the plane was very time consuming despite being already landed. Not entirely sure why but this was the first time getting off a plane took some time. im sure the staff was working hard but I’m unsure why it took some time.
The breakfast on the international flight was pretty good. However, there were more frequent snacks and healthier options when I flew internationally on Delta.
I didn’t like that my pre-flight request for gluten-free snacks/meals was ignored. I didn’t like the attitude of one flight attendant who couldn’t bring herself to empathize with my allergy to gluten— which causes painful cracks in my palms and fingers.
No entertainment was available. Not working for whole plane
On time & courteous. & On board service was excellent
Delayed flights leading to incredibly tight connection times, staff inconsistent with messaging re the source of the delay, zero compassion for customers, offering $700-$1,400 to get off the plane when you charge $200 to change a flight 2 weeks in advance is especially galling! Will not fly with United again whenever there is a viable alternative to my destination.
The crew was very nice
It was a short flight. Didn’t dislike anything other than paying for TV/movies.
Had to take a United flight to a different destination. No compensation for something I had no control over. When I am at an airport and have the opportunity to catch an earlier flight you have room on, you charge me. When this kind of thing happens - I pay with my time. Sucks
Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane.
Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent
Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!
Didn’t like absolutely nothing
We had to walk from gate z all the way to gate B carrying all the bags which was painful, the plane was very tight and old that I had to put all my carry on bags in the floor. I personally had to help the crew members to pick up the food trays because they were very limited and no entertainment at all which was really boring.
Could have more options for entrainment
|Flights Arrive in||Tokyo Haneda|
|Flights Depart from||Jackson Hole Airport|
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