The crew was extremely hospitable! The airplane appeared new, but regardless was extremely clean. There was only a snack on the flight, but it was enjoyable. Overall, very highly recommendable airline.
Alaska personnel are the best. The plane was in great shape. The cabin crew was professional, friendly and skilled. The flight crew had their ducks in a row. Alaska Airlines always seems to give the most to their customers.
Friendly staff. They offer 'a la carte' storing of carry-ons upon boarding. One flight even offered free check-in of bags that went all the way to our destination because of limited overhead compartment storage.
Most flights were on time. We had one flight late and the person at the counter was able to get us on another flight so that we didn't miss our connection - this was stellar customer service.
It's just a fact of modern-day air travel, but those planes are so incredibly cramped!
Had a bit of trouble with online checkin for our departing flight.
I wish you could also make it policy for customers and crew to avoid fragrances. We were accosted by people who bathed in bad cologne!
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