The service was very friendly and professional.Also it's fantastic that Meals and movies are included in the flight cost. I will use hawaiian airlines purely for this reason in the future.
I understand that hawaiian airlines is not in charge of this but I did not like the pesticide spray that NZ quarantine sprayed while we all remained on the plane. Maybe Hawaiian airline could provide passengers with some information on exactly what they are spraying on us. I went to find out myself after the flight but could not find any quarantine representatives. It felt invasive and the staff on the plane were very helpful but uninformed themselves of what exactly was being sprayed.
For the third flight in a row from Hilo my flight was either cancelled or late without warning. It takes up a whole day to fly a 30 minute flight. Hawaiian is the only airline in the Hilo airport and is taking advantage of their monopoly with high prices and terrible service.
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