Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?
Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that.
Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines.
Nothing, well done.
Quick boarding, great staff, and a smooth ride on 787 dreamliner.
Entertainment system went down but the staff fixed it.
Prompt, friendly service. Clean aircraft with comfortable seats. Onboard meal for international flight.
The whole process was smooth. And although I missed/didn’t recall the halal food option when booking the tickets online, the crew member was able to advise fast and make swift adjustment!
There’s no earphone provided onboard, and entertainment thus was lacking! Also, there should be more varieties of newspapers provided!
They kept us fed and we left on time! I had a bag lost at the beginning of my trip and had it sent back to JFK so it didn't follow me around China and I got it safe and sound.
Comfortable seats; friendly flight attendants
Crew was nice. Plane ride was smooth.
People were allowed to be on their laptops and watch movies but we were not allowed to have our phones out to watch movies on our phone. That was not cool for those of us who did not bring laptops and downloaded all our movies and books to our phones. The plane was also freezing cold and the blankets were thin and small. No wifi that worked in Shanghai either for American service providers.
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|Flights Arrive in||Okinawa Naha|
|Flights Depart from||Kansas City|
|Airlines||Japan Airlines, China Eastern|