|Flights Arrive in||New York John F Kennedy Intl|
|Flights Depart from||Kharkiv International|
|Airlines||Turkish Airlines, Ukraine Intl Air|
Cons: the flight delay the trip was unconfortable
Pros: Service and food was excellent. Good choice of movies. Also liked the cleaning of bathrooms. Seemed like they cleaned after each person used it. Remarkable.
Pros: Everything good
Pros: Awesome cabin crew, amazing food, more leg room than European and American carriers. Amazing price. What else can you ask for in economy?
Pros: I highly appreciated the kind care of all the staff in the plane; especially the great selection of food. Thank you very much! For a plane it was really 5 * service.
Cons: the correspondence between the staff. On my way to New York, I was brought to the lounge to wait until my boarding will start but nobody picked me up as promised, so I had to walk the way. I needed a wheel chair as well on my way back, extra ordered it at the check in, they said it is noted in the system. But nobody was there to pick me up. When I finally found someone, I was brought to a place, being asked to sit down and wait where I still had to pass stairs to come to the passport controll. From there noone picked me up, so I had to go my way alone with pain in my leg. I don't want to argue, I managed it even with pain but I wonder what happens with people if they cannot walk anymore at all. My advice would be that you work on to improve this service. We extra booked business class but this service was not worth being called business class.
Cons: I missed this flight, because my previous flight was delayed
Pros: I liked receiving an extra food as we stuck on plan for extra 2 hours.
Cons: As we had to wait 50 passengers from another flight we have to stay on plane for extra 2 hours and it’s was terrible experience
Pros: We will never again fly ukraine air. Terrible customer service, quality, organization. We are overall extremely unsatisfied with this company and will never ever book them again. I will be writing a report to their customer service department. You should stop offering flights from this airline. The worst most negative customer service experience ever.
Cons: Please see what was written above. There was nothing good about this flight.
Pros: What i dislike:i was looking for a baggage option and what i understood i have 23 kg allowed in this flight.On my way back i had a logagge total 23kg as i was sure i was permited.On the registration i was told i have to pay 1890 griven it is about 100$ CAN.I looked again on my ticked ans didnt see any note about i have to pay online baggage service 24 hours before.I had nobody to leave this baggage in kiev and my mom paid all for me.I am very upsed because when i was doing check in online i was looking for a rules and regulationg about baggage and i wanted to do prepaid but what i understood it was included.So in airport i paid double than it was online.I need my money back! Thank you Katarina Stolberg
Pros: Over All was good
Cons: They should offer some soft drinks or coffee at no cost for the price we paid
Kharkiv International (HRK) Ukraine
New York John F Kennedy Intl (JFK) United States
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