Never sit at the last row. You can't even tilt your sit back. The flight was too crowded and noisy. People couldn't find seats and baggage room. On top of that the "fasten your seat belt" sign was on 80% of the time. The plane was shaking in the air you find yourself either praying to survive or praying to keep your lunch down.
I liked the food. That's it. Oh the stewardesses were pretty. But that's it. Oh and it was on time.
Everything was terrible. The plane seemed like it was going to fall apart instantly. People clapped every time we landed. Success we are alive. The stewardesses and crew were rude and unhelpful. The seats made for children it seemed. No entertainment. Movie screens were fuzzy, small and unclear. Couldn't understand any announcement. Sucked.
the worst airline ever! seriously, i couldn't even think it would be that bad. people should consider buying tickets to other airlines, even if more expensive, it will turn out cheaper at the end.
cabin crew super rude and not helpful at all, old smelly aircraft, both times the flight was delayed. just horrible. NEVER again
customer service never available by phone (waited 3 times more then 30 minutes each time ..)
awful web site not user friendly at all ,no option to find anything about the flight,bad user experience ( i'm from the software industry).
no online check in option (according to the local customer service station in kiev)
no option to continue from the connection city as it consider change from some reason and you need to pay extra 100$!!! although other companies give you this option for free (i wanted to verify it before ... but n one answer me at the customer service in the phone !!! )
no coffee on the flight (need to pay money)
flight attendant not speaking sufficient english
They broke my suitcase !
It is normally 1 baggage up to 23kg free. But not for Ukraine Int Air.
On checking in on my way back, it turned out that "only 1 way was payed for the baggage". Very interesting, who is going only 1 way with baggage? The ground attendant was very rude and shouted in front of all the people waiting. Needless to say that at no stage of the ticket reservations, any of this was mentioned.
Was really an embarrassing situation
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