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KOA - OAJ

Find cheap flights from Kailua-Kona to Jacksonville

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Kailua-Kona (KOA)
Jacksonville Albert J Ellis
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Top airlines flying Kona Intl to Jacksonville Albert J Ellis

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 28,916 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Cons: "They lost my bags. Unacceptable"

Cons: "No hubo comida suficiente"

Cons: "Purchased food on board. Dry and unappealing."

Pros: "The crew was nice"

Pros: "The crew was amazing and smooth flight"
Cons: "No entertainment option was avail except WiFi (T-Mobile) which wasn’t free"

Pros: "The crew was excellent."

Cons: "Aircraft was too warm. Needed more air!"

Cons: "Food"

Pros: "I fly a lot, and I am very impressed with the level of consistency that Delta has offered the last couple of months. This flight didn’t disappoint. The crew was particularly friendly"
Cons: "Nothing I can think of-10/10"

Cons: "No delay"

Cons: "Both Copenhagen and New York need to go a better job on the flow of passengers through Passport control."

Pros: "The flight was delayed several times due to bad weather in Tampa. The gate agent was good at explaining the problem and said it was the FAA that had put a ground stop in place. It was nice to be informed about what was going on."
Cons: "The cabin was very noisy -- don't know if the AC fans were cranked up or what, but the constant roar made it difficult to converse with the crew about snack and drink choices."

Pros: "Boarding was fast"
Cons: "The seats were incredibly uncomfortable. This was a Comfort + seat. Very hard, unbearable for an overnight flight."

Cons: "My kids were asleep when the flight attendant passed the snacks . I asked to get the snack for them and she told me they will have to get it in the back of plane once awake. Didn’t argue but was surprised"

Pros: "Flight left on time"
Cons: "Gate crew had trouble identyfing boarding pass on their computer. Difficulty getting on plane"

Cons: "Even the comfort seats are crammed together too close. One can barely move. Dreadful"

Pros: "The attention to detail from the crew, and the friendliness"

Pros: "Great landing in a real mess of a storm. We were pitching and yawing due to high gusts of winds but the crew brought it down perfectly. The Captain explained the weather situation before we left Atlanta so I was prepared for a bad weather flight and landing."
Cons: "The weather."

Pros: "Got me there Safely"
Cons: "Couldn’t understand announcements... at all! By flight attendant or pilot"

Pros: "Everything went smoothly"
Cons: "???"

Pros: "I like the fact that entertainment and technology is always good."
Cons: "Boarding is always a horrible experience. I never know what zone is boarding. Your agents at the gates are overwhelmed with so many things."

Pros: "Boarding was quick and professional. The crew were professional and friendly."
Cons: "No entertainment system. The cabin was cramped and the food/snake was forgettable."

Cons: "Rude stewardesses; I was traveling with 3 children onanovernight flight. I just wanted the simplest things- blankets and headphones for them. I cannot believe that an overnight flight wouldn’t be stocked with pillows and blankets. We froze al the way across the Pacific."

Cons: "2 1.5 hour delays for things that Delta messed up"

Pros: "Arrived early. Got a beverage & snack which is becoming rarer with American carriers. Video selection was very good. Staff was nice and attentive. Overall a good flight at a reasonable price."
Cons: "Narrow corridor to seats"

Pros: "The chekc in person was very helpful."
Cons: "The plane was too hot and the pilot did not accommodate the passengers request. More than just me made the same request."

Pros: "It was very good flight"

Pros: "We arrived early, great flight."
Cons: "We had to wait at customs about 30 minutes because we were early!"

Cons: "Delayed so I was not home until middle of the night."

Cons: "it stink inside the plane, the seats in front of us were dirty and smelled bad!"

Pros: "The crew went out of their way to make sure they got the plane ready as quickly as possible and get us to Jacksonville as quickly as possible."
Cons: "Delta lost the plane for over an hour. After already spending 10 hours in ATL because of an earlier delay due to human error I was extremely disappointed in Delta that my flight out of Atlanta was delayed by an hour because they LOST the plane and couldn’t find it or the truck to bring it to the gate. This kind of error on Xmas eve is embarrassing. Delta didn’t do anything for the passengers affected by this. I was dumbstruck by the apathy of the Delta employees at the gate (the exception was the flight crew, who tried to get the aircraft there earlier). Because Delta did nothing but make error after error I arrived at home 11 hours later than my original flight was booked for on Christmas Eve, missing Christmas Eve Services and family traditions. When I need to get somewhere on time I’ll never rely on Delta after this experience."

Pros: "Got an upgrade to econ comfort"
Cons: "WIFI wasn’t working. USB charging port wasn’t working either"

Pros: "Crew was nice and accommodating"
Cons: "Even though it’s economy- it feels like the seats have gotten even smaller!"

Pros: "The price."
Cons: "Turbulence was intense and scary. We didn’t get our drink service because it was unsafe for the flight attendant to walk the isle. The leg room seemed a lot smaller than expected."

Cons: "Too tight and seats not comfortable."

Pros: "Almonds"
Cons: "Seat, did not get upgraded"

Pros: "The staff was excellent, and very patient with the customers"
Cons: "Being 6'2", the leg room left a lot to be desired, and I was cramping after approximately 9 hours flight time (flight to Tokyo)."

Pros: "It's Delta so I got miles"
Cons: "Cramped seats, no food. It's not what you'd expect from Delta. Exit row doesn't help, and forget the bulkhead if you're over 5ft 8in. Look for a flight with first class or a bigger plane, they have them"

Pros: "The entertainment is good; several new movies"
Cons: "The dirty seats, the awful food and wine"

Pros: "A night flight well done. The snack choices were awesome, and the in flight entertainment was A+"

Pros: "Flight departed and arrived on time"
Cons: "Long time standing in line. People are confused by zone boarding. Stood 30 to 40 minutes in line."

Pros: "fast efficient and directions are pretty clear tons of delicious food available at PDX to bring plane was comfortable and roomy"
Cons: "long lines through security"

Pros: "The friendliness of the staff and movie choices"
Cons: "Seat space"

Pros: "Got us home super fast"
Cons: "The most uncomfortable flight I've ever had"

Pros: "Staff hospitality"
Cons: "Deboarding delay, seems typical"

Pros: "The seats were the widest with the most cushion and padding I've ever had on any flight, I think all their seats were like that. The plane we were on had more leg room than your average flight. Also the backs of the chair were very tall, leaving even mpre head room perfect for tall people . I fly a lot and sometimes my knees hit the seat in front of me or when they recline it shoves the tray to close to you. Not on this flight there was enough room for me to lay back in the seat had the adjustable headrest that went up and down and also curved in to hold your head from falling on your neighbor next to you. Love the fact they had the USB plug-in in front of you. And the crew constantly kept coming through to empty trash and offer beverages. The plane was clean bathrooms in front and back of the airplane. Over all quiet engine and we were above the wings. Temperature good."
Cons: "The crew member that was checking in people at the gate would talk so fast we could barely understand what he was saying on the overhead announcement. I was traveling with someone who was hearing impaired so we were unaware of that they were getting ready to board. The electronic TV monitor wasn't updating to say boarding to notify people that would be helpful for the hearing impaired. Or--if a crew member is muffled on the announcement or talks too fast you can't understand or know what's going on. The most frustrating thing for me and my daughter we were both expecting to use Delta online entertainment. There are no monitor screens in the seats in front of us on this plane. So we were able to use our phones, but it would not download and once It finally downloaded we couldn't upload any of the movies. Connection speed way too slow. The warning said there were too many people on it at that time. Also I like it when they offer free headphones for people that don't have them. An example that would benefit people that don't want to listen to loud people on the plane or babies that are crying."

Pros: "We didnt have food or entertainment because the flight was short."
Cons: "There was nothing that I didn't like."

Pros: "The nice couple sitting next to me."
Cons: "Flight was delayed, carry on filled up fast, and there was nothing special about the plane or service."

Pros: "Got me to where I was going on time"
Cons: "Only one crew member, she couldn't drive the cart center of the aisle and kept running it into people... Only food was a small bag of pretzels and a cup of soda to drink not an entire can like other airlines. Plane was packed full."

Cons: "Stewardesses were grouchy except the one Oriental stewardess. Boarding was late. Reclining seats need to be eliminated!!! I paid $100 extra for additional 6 inches of legroom which was lost when person in front of me reclined. Kona Airport is nasty."

Pros: "Everything"
Cons: "It’s perfect"

Pros: "I liked that they were on time (mostly) I liked the movie choices.. Crew were very nice....."
Cons: "Wasting money on their part for the silly little bags of pretzels......hardly worth the effort......could be a little more generous on a five hour flight.........."

Pros: "Very friendly"

Pros: "Had a bulk head seat with no one sitting beside me and we landed early!"
Cons: "Maybe a gluten free snack option"

Cons: "Getting the crew to fly on original date of 12/31 instead of having to scramble to find hotel on other side of BI in Hilo on New Years eve. 24 hour delay and then giving the last row of seats with a screaming baby that another group kept walking back to our section to "grace" us with such melodies!"

Pros: "Overall the plane was in good shape with a nice infotainment screen and charging options."
Cons: "Add support for Bluetooth headsets on entertainment screens. For the love of all that is good in the world make those seats more comfortable! The isles were super narrow and difficult to exit quickly while carrying my carry-on"

Pros: "Multiple delays. Ended up taking off after my initial anticipated arrival time. No snacks or food available on the flight either just made for a very poor experience."

Pros: "Extensive selection of movies. Brand new 787 aircraft. Friendly crew."
Cons: "Tight seats"

Cons: "The flight from Charlotte to Jacksonville denied 4 passengers boarding due to a weight restriction being met during the boarding process. There were no more same day flights available and staff was confused about how to resolve the issue."

Pros: "The flight itself was about as average as any other flight. At least all our luggage made it from the incoming flight from Key West to join us in Charlotte. That was our final destination but most of the passengers were making additional connections."
Cons: "The boarding went like the plane was ready to leave on time, except it didn't. There was a delay because the flight crew came from another arriving flight, so they had to go through the full pre-flight checklist. Then there was a "minor maintenance issue" that couldn't be fixed right away because it was "shift change" for the maintenance crews. Eventually they arrived and fixed whatever, while everyone was getting texts and alerts that kept delaying the departure by 15-minute intervals. Over an hour (while sitting in a warm plane) after the original scheduled departure, we left the gate, sat on the taxiway a while, then took off. Cabin crew only had cookies and drinks, no other snacks or food. All anyone got was an apology for the extended delay."

Pros: "Boarded and left in-time. Arrived a little early. Friendly crew and good app for entertainment on smartphone or tablet. App tracks baggage."
Cons: "Long lines for self-serve bag kiosks at LAX and not enough agents to assist. Baggage agent left the desk saying she had to go on a lunch break and another agent had to take over. Seemed like some confusion with the staffing which slowed things down."

Cons: "As usual the small plane and bare bones flight service makes for a horrible flight 3 hours late 4th flight on American that has had insane schedule problems"

Pros: "Nothing."
Cons: "Aircraft seating was terrible! Seats were way too close together. Seats were uncomfortable. Couldn’t even get an entire soda from the attendant. Made me remember why I dislike flying."

Pros: "Very efficient attendant who compensated for hot jet"
Cons: "My wife’s air vent was not working so we had to share. This flight was the worst of 3 during our trans-Atlantic travels despite being the shortest. I wish the previous pax had closed the shades to keep the a/c cool."

Pros: "The crew was great, the entertainment options were plentiful (if you bring your own earphones) and the flight was smooth."
Cons: "I'm only 5'7" and normal build, and the seats were uncomfortably narrow with no room to partially straighten even my short legs. The life vest box under each seat also doesn't leave much room for the personal item you're supposed to stow under there."

Cons: "Ticket was never issued."

Cons: "Flight left early on top of us arriving in Philadelphia late. Hadw the staff been more helpful we would've made the connecting flight. This occurred to multiple people on our flight from Rome."

Pros: "Rude staff at the check in counter both flights. Very disappointed in American"
Cons: "Rude agent at first check in and again at second check in"

Cons: "The flight was cancelled and our party was stuck for 2 days without a returning flight."

Pros: "Boarded in a timely manner."

Pros: "NOTHING !! I lost my flight because in the email I received you all put the wrong airline on it and nobody took responsability for it . I ended up paying $311.00 to get the next flight back to Austin ."
Cons: "In the email it was stated that my first flight was with British Airways, so i wasted time making the wrong line . Only to get to the counter and waste more tome trying to find me in the system to then tell me my flight is with American Airline . I double check my email where it clearly shows: 1st flight-British Airway and 2nd flight-American Airline . This is not acceptable, nobody wants to take responsability for sending me the wrong information in the email. Had I know both of my flights were with American Airline I wouldn’t lost my plane because I would make the right line to begin with ."

Cons: "American continues to surprise through their lack of consideration and cheapness Prefer to have seat empty on the front rather than move passengers that are loyal frequent flyers. The most important point for American is you have to pay for everything including for flight status. No longer miles flew but how much you pay them"

Pros: "Mechanical issues caused a 75 minute delay in taking off."
Cons: "Several delays"

Pros: "It was a pleasant surprise to be given a boxed Snack on our overnight flight from Kona to Dallas."
Cons: "The ride was a little bumpy but not too bad. Can’t think of much we didn’t like."

Pros: "Quick and did good job"
Cons: "After flying Japan Airlines I wish there were more free food and entertainment"

Cons: "Both to and from Hawaii, they ran out of food before they made it to us. It was bad enough that they had one cart for the entire plane. It took 90 minutes from the time they began serving until they got to us in row 34, but they ran out of food at row 31. The flight attendant just shrugged and said, "They do that to us all the time, sorry.""

Cons: "The connecting flight from philadelphia to amsterdam was cancelled by American airlines due to a faulty plane. The system auto-rebooked many passengers on the flight on a 2 connections flight to arrive in Rotterdam for the following day. This was obviously not a suitable alternative. However after hours of waiting at the gate to get a better flight, an american airlines representative was able to rebook a flight to amsterdam via london that was still not until the following evening. I had to stay in philadelphia overnight and had to find a room on my own. The flight the next day went better however I still lost a day and a half of my trip. Unfortunalely for me, the issues did not end there. There was an issue in communication with british airways; american airlines never gave them the new flight details so british airways marked me as a no show for the Rotterdam flight and cancelled my return flight. By luck i called the day before my flight back to the US since i felt something was wrong. British airways representative was able to rebook me on a similar flight for the same day. Will most likely not use this airline again for international flights"

Pros: "Entertainment selection."
Cons: "-"

Pros: "The flight personnel was upbeat and friendly and we were on time. I was very glad I made the connection"
Cons: "That we were not offered even water. I was very thirsty from my run from gates B 13 to Gate E25"

Cons: "The a.c didn't work and it was really hott in the aircraft."

Pros: "We're hustling and hard working."
Cons: "Having to fly from Hawaii back to lax to fly to Australia."

Pros: "The food and drink were abundant and served at a decent pace. The boarding seemed quick and I was able to get to my seat quickly."
Cons: "I had a 2 hour layover to switch from my BA flight to my American Airlines flight in Heathrow, but since I, and every other AA passenger had to wait in line to reprint my boarding pass to an AA boarding pass after we had taken the bus to the terminal, I waited about 45 minutes in that line. Then we had to go through security again. By the time I made it to my gate the flight said it was "closing." We took off about 15 minutes after that. The "hot box" snack had goat cheese and I'm not a fan."

Pros: "I like that American offers free movies thru their app but there was a glitch and I couldn't get it to work!"
Cons: "Couldn't get the entertainment app to work"

Pros: "It was quiet and comfortable"
Cons: "On a 5 1/2 hour flight in first class it would have been nice to be offered something other than water to drink. the entertainment system didn't work at all in my seat. Also, after e a very trying day, I was anxious to get home, and the luggage didn't arrive until 90 minutes after touchdown. I guess that's what they mean by priority service- first on the plane and last off."

Pros: "Arrived early"
Cons: "Overweight flight attendant bumped into me everytime they went down the aisle making sleep very difficult."

Pros: "Boarding was quick, but rushed."
Cons: "- plane was extremely hot, no A/C until boarding was complete and on the runway. So about 45 minutes of heat. - no entertainment units - no food, just pretzels and cookies, one drink - seats not comfortable, even with Main Cabin Extra"

Pros: "Nothing"
Cons: "Everything"

Pros: "Plane was good. Not jammed too tightly to be comfortably."
Cons: "Plane was late leaving. Baggage took a ridiculous amount of time to come down."

Pros: "quiet dark plane, gave blankets for overnight flight. Got placed in an exit seat free of charge."
Cons: "Crew member was 20 min late and they would not let us board until he got there. Ended up making the flight 30 minutes late and I almost missed my connection. They didn't update us saying he was on his way or anything, just that we were "still waiting." No entertainment was visible from my seat either."

Pros: "The in flight entertainment consoles were nice with a great selection of recent movies, which was nice since the flight was 12 hours. The food was alright but nothing to write home about."
Cons: "The seating space was much more cramped than the JAL flight I took over to Japan. It was awkwardly close to your neighbor when getting adjusted with seat belts and such. This would have been OK for a shorter flight but a bit too close for comfort for a 12 hour one."

Pros: "On time"
Cons: "entertainment did not work"

Pros: "Very quick curbside check-in. TSA check went quickly and gate was easy to get to."

Pros: "The staff were all quite polite and helpful"
Cons: "the boarding process is chaotic. No one pays attention to the boarding numbers and it's just a big, pushing, shoving mess. I'd like to see a little more use of the system to keep.people more orderly."

Pros: "Safety"

Cons: "I purchased extra legroom but got less - front row.Between two very large elderly gentlemen. No overhead storage either. Miserable and long flight."

Pros: "The crew did a well trained job. All were very pleasant they made our flight a happy experience. N"
Cons: "No complaints."

Pros: "I made it safe to the mainland"
Cons: "We had some Change of plans and we're going to just get off in Phoenix and not take it straight to San Diego, we called American they said no big deal they would ticket our bags to Phoenix, got to the airport and the American Airlines gal stated in no way shape or form could they do that, I tried explaining the whole situation and her response always ended in 'and your bags will be in San Diego'. By the grace of God we were able to cram two checked bags worth of stuff into our carry ons which I still do not know how we did that, and were fine. On the flight we had a decently nice lady and a horrible male. When passing out drinks he seemed almost irritated that we had asked for water and rudely gave it to us which was room temperature. He totally skipped the lady in the row with us and got irritated when she asked for a water as well."

Cons: "Barcelona airport boarding area is a disaster. Poorly designed and not travel friendly. Very minimal choice of movies on the plane."

Pros: "We chose the seats with 6 inches more legroom - well worth it! We slept comfortably on the flight."
Cons: "It's always difficult getting comfortable with a stranger ext to you, but overall it was a nice quick flight."

Read more about Delta
COVID-19 information

Safety measures for airlines flying from Kailua-Kona to Jacksonville

Airlines flying from Kailua-Kona to Jacksonville have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Kailua-Kona to Jacksonville

Mandatory masks

Masks required on board, masks provided on flights from Kailua-Kona to Jacksonville

Social distancing seating

Middle seats unavailable to book on flights from Kailua-Kona to Jacksonville

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Kailua-Kona to Jacksonville

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