Air hostesses were good
Poor food, and very little of it is given. poorly run airline. Too many unnecessary rules that don't apply to any other airlines that they claim to be in the name of security. Will not fly again.
The ground crew was very curt and non helpful. Apparently there was a rule that laptops had to be in the checked baggage. The ground crew could have been more courteous with passengers for whom this was a great inconvenience. In my specific case, the person checking me in labelled my bad "Long Stay" instead of "Priority" because they misread the instructions on the computer. The person would not listen to me and would not re-check his potential error....I fly British Airways all the time and that did not seem to make a difference in his demeanor
Basically ontime although a bit delayed getting started. Crew was attentive . Food Ok. Seating could be a bit better.
Somewhat tight seating. More reclining of seat would help. The gate was the furthest away possible requiring a very long walk.
Flight was very late. Reason given was a mechanical issue but last minute boarding was people whose flight out of Gatwick was cancelled and they were bussed to Heathrow so I suspect that was the real cause for the delay or at least a part of it
British Airways makes you pay for water!!! I accept paying for food and drinks but water should be free Also their machines to pay on board don’t accept USA credit cards so I couldn’t pay but a kind flight attendant allowed me to buy with card and she hand wrote info
There was nothing I would need and did not get in this flight. I would definitely use the same airline and recommend to other people as well.
I did not like anything.
Everything. I will never book a flight from Kayak from now on. Kayak just charged us a lot of money and did not do anything for us.
Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry.
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