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BJX - HPN

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León (BJX)
White Plains Westchester County
Fri 5/7
Fri 5/14
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Top 4 airlines serving León Del Bajio to White Plains Westchester County

Scores according to KAYAK customer reviews

7.9
Delta
Overall score based on 29,224 reviews
8.1
Boarding
7.8
Comfort
8.5
Crew
7.8
Entertainment
7.5
Food
Airline reviews

Pros: "Easy"
Cons: "Wifi"

Cons: "Flight crew dI’d not enforce mask mandate."

Pros: "crew was exceptionally kind and helpful. I felt they really cleaned up, sanitized, even participated sanitary clothes and hand sanitizer to everyone."
Cons: "Nothing, perfect. better than expected."

Pros: "Very clean and safe. Practicing social distancing. Provided hand sanitizer wipes and snacks in a bag"
Cons: "When disembarking the plane there should have been more organization for social distancing. There shouldn’t be people standing over your trying to hurry and get off the plane. Everyone should stay seated until it’s time for your row to get off. None of the flight staff made people do this"

Pros: "Delayed"

Cons: "People wiping down their seats during the flight .... how silly"

Pros: "We were in coach and the crew made us feel like it was business class!"

Pros: "Good flight"

Pros: "Crew was very congenial, upbeat, and accommodating. As there were several rows with no passengers, the crew offered me a seat in an empty row for my comfort and it was most appreciated"
Cons: "Nothing I can think of."

Pros: "The crew was amazing and polite."
Cons: "Nothing needed to be done"

Cons: "Flight was a little late."

Cons: "The flight was an hour and a half late."

Pros: "Crew could have been better."

Pros: "Excellent flight - smooth, comfortable seats (exit row with lots of leg room), in-flight entertainment was great, snacks and drinks served when I needed. Got to Cincinnati earlier than expected. Couldn't have gone better really."
Cons: "I will say the flight to Orlando including an upcharge of $100 for a bag that was 10lbs overweight. I was INCREDIBLY frustrated at the crazy price. I understand fees would apply to overweight bags but $100???? Kind of ridiculous"

Pros: "Crew lady serving back of plane was very sweet and I enjoyed her serving us"
Cons: "Bathrooms were filthy, tray tables were sticky Seats were sunken in and uncomfortable Noisy air vent No entertainment system"

Pros: "Crew ok . Seat not so comfy"
Cons: "Food"

Pros: "Crew was friendly and graciously got the hot tea I wanted."

Pros: "Very nice lady as part of the crew, always a cheering moment for passengers."
Cons: "The plane was not clean. Peanuts on my feet area, plastic bag in backseat pcket."

Pros: "Better than average entertainment system for domestic flights."
Cons: "Boarding done against logic: my seat was in the last 5 rows of the cabin and I was scheduled to board in the final group. When I got to my seat the first 30 rows were nearly fully, but the back of the plane was half empty. The whole time the gate agent was urging passengers to move faster through the aisle, but Delta should really rethink its boarding strategy. It shouldn't take 40 minutes to board a 757."

Pros: "From the gate agent to flight attendants the flight was great"
Cons: "The sky lounge to few bathrooms"

Pros: "Food was decent and crew were nice enough"
Cons: "Seat space was small and cramped. Entertainment was poor unfortunately"

Pros: "Free food. Extra room."
Cons: "Waiting on runway"

Pros: "Great view of the mountains, EVERYTHING was one time and EARLY!! Staff was great and we had a smooth ride. wish all flights were this good. Even touchdown was amazing, like landing on glass. Compliments to the captain."

Cons: "Old plane"

Pros: "A+ flight! Super nice attendants and even pilot sounded pleasant! Take off and landing was smooth & perfect!"

Pros: "Nothing"
Cons: "It was not acceptable that the delay on the fight DL391 STO DGO-NY was delayed for lack of crew members to bring the aircraft from NY to STO DGO the previos day of the flight"

Pros: "Flight was fine. No real complaints other than a talkative neighbor when I wanted to sleep."
Cons: "Talkative neighbor when I wanted to sleep. Very narrow and cramped cabin."

Pros: "The airline itself did a good job."
Cons: "The Orlando terminal in Florida is the worst I have experienced. It's chaotic, the employees are extremely rude, there are no good restaurants, or stores, TSA is the worst at this airport. Avoid Orlando at all cost."

Cons: "The plane was dirty. The grounds staff was complaining as we got on about having to work late."

Pros: "I liked the check-in kiosk, but only because I had no bags to check. I liked being able to choose my own seat. I liked that the flight was uneventful. I liked the staff at all stages, they were friendly and helpful."
Cons: "They made me shove my purse into my knapsack to fit within their two bag policy. That's a first for me. My Delta flight did not do that."

Pros: "The in-flight movie was very much appreciated."

Pros: "Pls see above"

Pros: "Everything"
Cons: "Nothing"

Pros: "The comfort and attention on the part of the cabin crew of the flight was quite good."
Cons: "What I did not like was the process to go to the assigned air terminal in El Salvador, the process was slow and we took the flight at the end of the last one. The same was the process from Los Angeles to Seattle that was our scale. Process too long and go back through security, the boarding gate was almost closed. I think that for these cases they should leave more time for the stopovers that come from international flights. For my part I did not choose this option, since I was traveling with a person with mobility problems and separated the group for admission to the process of entering the USA."

Pros: "The staff is very friendly. Most pleasant airline I've flown with."

Cons: "We purchased food. Bread was stale, and fell apart in your hands."

Pros: "It was on time"
Cons: "It was crowded and cramped."

Pros: "Yet one more trip that reminds me why I refuse to fly any other airline than Delta. (I fly every week for work.) Top-rate LA crew, flights always departs on time, early to destination more than half the time. Comfortable seats, upgraded to Delta Comfort today. Gate agent was friendly, helpful and joking with passengers. Made it seem like we were all going on an adventure. Kudos to Delta all around!!"

Pros: "Good"
Cons: "Seats"

Pros: "I enjoyed the movie, all else was good"
Cons: "Did nt get to finish the movie, arrived at destination early. Thank you Delta, great trip."

Pros: "Typical flight, all went well. Special services picked me up at the plane."

Cons: "My flight got to New York so late!!!! I missed my international flight."

Pros: "Crew was friendly and helpful. We got a free dinner with wine and free breakfast. Everyone got pillows and blankets."

Pros: "The flight left on time and we got in 15 minutes before the scheduled time. Awesome service from gate to gate."
Cons: "I didn't like that I had to pay for my bags and still purchase food on plane. The price for ticket is already overpriced to begin with. Fuel is cheaper, the planes burn less fuel due to updated design and still the tickets are three times the cost of five years ago. No one should have to pay for bags period. Show that you really care."

Pros: "The pilot was funny and flight crew was friendly."
Cons: "What I didn't like was out of their control!"

Pros: "Flight attendants were very nice"
Cons: "Overbooking flights"

Pros: "Flight got in early. Attendants were friendly. Entertainment on board was great with lots of options."
Cons: "I wished they offered snack boxes for purchase on short flights."

Pros: "Very friendly flight crew."
Cons: "LaGuardia is always delayed...this time was only about 15 minutes."

Cons: "I felt singled out by the gate agents for this leg of the flight. The gate agent called me out twice - once just to check if my carry on fit into the sample size container. Then she did it again when we were boarding. I know she knew she'd already asked me before. Because afterwards, she tried to play it off, laughing and saying "I'd already asked you, didn't it". My carry on fit with ease. There were people with larger suitcases all around me but she continuously singled me out."

Pros: "Nice people"
Cons: "Easy place to get around and nice people"

Pros: "Very communicative about things like bathrooms being closed for sanitation, turbulence etc."

Pros: "I was very comfortable."
Cons: "Not the fault of Aeromexico but making the connection in Me4xico City was difficult. Airport employees kept sending me in different incorrect directions."

Pros: "Service was good, the overlaying in Cancun that I had to pay for just 4 hours of sleep was terrible"
Cons: "The overlay"

Pros: "Everything"
Cons: "N/A"

Pros: "To"

Cons: "The space between seats is tiny, even when I paid more, no internet during the fly, old movies, nothing new"

Pros: "Puntualidad"
Cons: "Snacks"

Pros: "Aeromexico reopened the flight for us after we arrived late from another flight. This was hugely appreciated especially since we were traveling with three small children. We will now only fly Aeromexico Instead of Interjet or volaris"
Cons: "Great flight and airline"

Pros: "Yes"

Pros: "Everything was perfect."

Pros: "I really like how the crew treated customers. Also they offer food during the flight. Many type of drink. There is enough space for everyone feeling comfortable."

Pros: "Well the crew was very kind and helpful and approachable. This is good even though one might not need anything other than the usual but the seemed very friendly"
Cons: "The change of gates and not updated in the chart soon enough so one would go to assigned gate just to realized it has been changed."

Pros: "The seats were comfortable. We were right on time."

Pros: "I love to fly with aeroMexico. service and safety."
Cons: "all good."

Cons: "old people assistances not enough chairs even so guide people to the plain"

Pros: "The modern aircraft made the flight super smooth."
Cons: "The seating was not very desirable, especially taking into account that the airplane had a lot of empty seats they still assigned seats far back in the rear of the airplane."

Cons: "My flight was delayed. Because they assumed we would miss our connection, only sent our checked bags to Mexico City rather than SJO. If our bags had been transferred instead of us waiting we couldn’t made the connection. They had us on a flight 9 hrs later than planned, arriving at 1am after our car rental would be closed without plans to stay in the city. We had to argue, beg, plead to go to Panama first and the to SJO so that we would arrive at 7. During the flight my friends entertainment screen was broken. He had to repeatedly ring for the flight attendents, only to be ignored every time before they finally moved him to a different seat. Overall terrible experience. None of the people we dealt with were the least bit caring or human about the situation."

Pros: "The food given during the flight was appreciated and the flight crew were nice and attentive."
Cons: "Our baggage was misplaced but we were told it was lost. Then they found one bag and said the other bag didn’t make it on the flight. We waited for 2 hours for the one bag that they said wasn’t lost to be brought out to baggage claims office and then we realized that the bag that was reported lost was actually the bag that they found. I went to update the list baggage report and the lady took one glance in the system and found the additional bag that we were told never made it on the flight in the baggage claim office after all although another baggage claim representative said it was missing 2 hours prior."

Pros: "The service and attention to the customer"
Cons: "N/A"

Cons: "No enough room. No snacks."

Pros: "I loved the attention of all the staff of aeromexico very friendly and helpful I am happy to have traveled with Aeromexico"

Cons: "They are changing their procedures and there was a bottle neck to do the check in. In previous years it was ok, this time it was terrible."

Pros: "I like the most the VIP. Lounge. The services were excellent. The beverage and. Food. No complaints. Happy to spend 4 hours. After this experience finally my flight back to Miami. I paid $ 49 for a premium economy seat 6A. I'm 6 feet. Best choice. No problem. In general a good experience"
Cons: "The food. Was so-so"

Pros: "Appreciated the unrequested upgrade especially after sonmany years and miles travelled with AeroMexico, Delta and its Sky Team partners"
Cons: "Mexico City airport logisitcs off prior Aeromexico flight from Leon (BJX) and then again logistics onto the plane"

Pros: "Good flights. Good prices."

Cons: "I had to pay $286 extra for two extra luggage. I was the impression that Aeromexico would charge $100 pesos for every extra luggage."

Pros: "Everything"
Cons: "Everything was great"

Pros: "Love the comfort and room of the seats. A plus to have charger station in your seat"
Cons: "Staff not so friendly. Not giving us enough attention"

Cons: "Old aircraft, uncomfortable seats and not entertainment system"

Pros: "The crew were great always ver polite and helpful having tv on flight makes people more relax I know I was"
Cons: "Everything was good my complain is about the rude passengers in the plane just cause u pay for a plane ticket it don’t mean it gives them a right to be rude with the crew"

Pros: "They offered food and drink plus movies"
Cons: "Nothing"

Pros: "Always comfortable, so much nice leg room than other airlines, always great food and drinks, and best of all the service is outstanding!"

Pros: "ease, no delays, friendly staff, free movies and especially getting treated to a meal on the flight! Wonderful!"
Cons: "Paying an extra $25 per flight to book our seats in advance!! :("

Pros: "All right."
Cons: "Old but good airplane."

Pros: "The plane itself"

Cons: "20 minute delay impacted my connecting flught"

Pros: "Nothing at all."
Cons: "I missed my from Tijuana to Guadalajara and I called kayak to let them know I still needed the flight from Guadalajara to Tijuana. I asked them not to cancel it and hey said no problem. Well that wasn’t the case my flight got canceled and I had to pay 250 dollar store to get back to Tijuana. If I’m not reimbersed by kayak I wil never use your services again and neither will my family which consists of 11 sibling of mine and more. I expect you guys to make it right. Contact me right away please."

Pros: "nothing"
Cons: "everything"

Pros: "I like the crew it's very nice person's"
Cons: "Same times need another tip of snacks"

Pros: "Good customer service"
Cons: "Can do better on the snacks"

Cons: "Old plane, no movie played and there was no food served even though it said there was a meal included with the flight"

Pros: "Movies snacks coke very friendly"

Pros: "I couldn't believe that we actually got a meal on a flight and didn't have to pay for it. The airport was cold and I asked for a blanket when I got on the plane and was immediately handed a blanket which doesn't happen on other airlines I have flown on."

Pros: "The seats fully reclined. The food and service were excellent. For a long flight, going first class is the only way to go!"

Pros: "the food"
Cons: "long trip"

Pros: "Food. It was nice to get something more than nuts."
Cons: "No personal entertainment."

Cons: "Sandwiches at second meal were dry and had too much bread for just a thin slice of Spanish ham. Neither meal had wash and dries before service."

Pros: "The entertainment was awesome. Made the flight time go very quickly..."
Cons: "They put my wife and I in separate seats. Between strangers.... WTF"

Pros: "Good service and very attentive crew. Aircraft new and clean."
Cons: "Screens don't move. Limited selection of movies and even fewer options for younger kids. Bag drop chaotic. Busy queues but very few personnel manning the desks."

Pros: "Great crew"
Cons: "Snacks"

Pros: "Ok fliggt"
Cons: "Plane was really warm for a very long time"

Pros: "Boarding"
Cons: "Better seats, the main cabin extra seats were just like the other main cabin seats. One particular stewardess was very rude to all the passengers, while the steward Jeffery was very nice and friendly."

Pros: "Crew was great. Made it to destination 39 minutes earlier than expected"

Pros: "Was fast and efficient!"
Cons: "Honestly can't think of much. The price was right. I was able to get a window seat to and from on both connecting flights. Crew was pleasant. Take off times and landing times were on point."

Pros: "Amazing crew"
Cons: "Seats are hard and uncomfortable"

Cons: "Commuter jets- uncomfortable."

Cons: "Commuter jet—no comfort. No jetway, we were on airplane stairs."

Cons: "Delay luggage"

Cons: "maintenance. We left late due to a maintenance issue. Once the flight attendant notification alarm went off for 15 minutes."

Pros: "Nothing"
Cons: "The service from the check in desk to the stewardess"

Pros: "Entertainment was good, meals were served, flight was on time."

Pros: "Price was great and the boarding process went by smoothly. The flight was pretty full, so I was able to check my carry-on at the gate for free. The crew and agents were friendly and professional."
Cons: "The complimentary snack was somewhat lacking and the in flight entertainment required you to use your own device, but I did not see any place to charge my devices, so I didn't end up using it and using up all my battery life."

Pros: "Customers service. The crew was awesome. They're good to me when I was sick."

Pros: "Deplaning in White Plains"
Cons: "Boarding the way there, they did not honor my AA Advantage card to board earlier because my boarding pass did not say so. Even after seeing it said so in the computer system, they refused to honor it. So this time, I gave up and boarded with the last group. No prior warning was given that this plane would not allow for carry on luggage in overhead bins. Further were no charging ports on board, no free WiFi, no adjustable headrests, and the seats did not recline. There were no kosher cookies."

Cons: "Overhead bins were full before my seat, so bag had to go in one behind me and it was a disaster trying to get it when it was time to get off the plane"

Pros: "The meal."

Cons: "Lost our luggage on a direct flight"

Cons: "There should be more number of check in bags for passengers. At the least the overhead bins should be allowed to the passengers."

Pros: "Short flight."
Cons: "The gate area was way too crowded. No seats available for over three gates over, and then the announcement for boarding was made with a very lousy microphone...."

Pros: "AA provided free snacks and drinks at boarding gate. Courteous staff."
Cons: "Flight was on and off regarding time of departure. Received at least three alerts that the plane was delayed 1/2 hr then on time then delayed. We had to take a bus to the plane and sat on tarmac for several minutes until our flight disembarked."

Pros: "Smooth flight, takeoff, and landing. Efficient boarding and unloading plane. Excellent timing of departure and arrival. Crew was efficient."
Cons: "No leg room. No food. No entertainment. Long taxi time to gate after landing at DFW. Crew all business not that friendly."

Pros: "The flight entertainment is really nice."
Cons: "Boarding seemed very chaotic as staff tried to get people to check bags at the last minute. My chair would not decline properly."

Pros: "Had row to ourselves."
Cons: "Entertainment arm rest did not work, flight attendants we're not very attentive to used items left on tray s to pick up. Empy cans ad wrapper s say for 3 hours before being picked up. Middle rest room was left very dirty due to bad hygene of passengers."

Pros: "Not much"
Cons: "Big hassle trying to get on an earlierflight ehich originally booked."

Pros: "New plane. Excellent service. Absolutely a delightful experience."

Pros: "Great crew. So friendly and accommodating."

Pros: "On time flight. Early arrival."
Cons: "Seated in first class but the arm of the seat was broken."

Cons: "How a flight attendant was berating a passenger to help her with his bag. She was extremely rude to him and It set the tone for the rest of the flight."

Pros: "On time, food service, good communication"
Cons: "Employee got us in the wrong terminal"

Pros: "Good food, kind staff, free booze"

Pros: "Another typical domestic flight. Nothing special. Pretzels were the only snack."
Cons: "No entertainment and nowhere to charge electronics."

Pros: "The crew were very kind and helpful, going above what was needed!"

Pros: "I am not comfortable flying so for me, flying makes me nervous"

Pros: "The crew we're very pleasant & friendly. The flight was on time even though we sat in the runway for a bit."
Cons: "Having to pay 3 Euros for a cup of coffee. And the seats were very uncomfortable."

Pros: "Nothing"
Cons: "They had a delay that bumped our international connection. We had to switch airports and airlines and arrived significantly later than originally planned, causing us to miss pre-wedding events."

Pros: "Nothing"

Pros: "Good movie selections. Prompt clean up service after the meals"
Cons: "Some of the flight attendants (not all) were quite rude and inpatient. My husband and I had ordered vegetarian meals and at the start of the meal that asked us our names and apparently the wrong names were on the meals so we didnt get it. But when the cart came down with the choices we told them what happened and they got upset and said we denied the vegetarian meal. Plain crazyness."

Cons: "Older A321 plane, WIFI horrible and no seat back entertainment as on newer A321s"

Pros: "The flight was right on time. Also, in first class it seemed to me we had more legroom than on similar Delta flights."

Pros: "Clean, smooth flight, on time. Enjoyed the blankets and the inflight movie options were good."
Cons: "Cramped, and we didn't get seats together... Hate the system where you have to pay $30-$95 additionally to choose your seats before check in, just doesn't seem fair when the tickets are already crazy expemsive and you're paying for your luggage as well... if you don't pay extra, you (we) end up sitting across from the restroom for six hours of in and out excitement."

Pros: "Nothing"
Cons: "Board on time. Need more room on the plane."

Pros: "On time"

Pros: "good service......"
Cons: "there is not much selection for in-flight food"

Pros: "Yes +50"

Pros: "Crew was very pleasant & helpful."

Cons: "The flight was delayed by 15 minutes. We had well over an hour to go have dinner, so we did. While we were gone, they moved our flight to another gate and left no sign behind-just an empty gate. Nobody, including AA staff at another counter would tell us whether we missed our flight. A passenger getting on another flight overheard us and told us what happened. When we found the right gate, I told the attendant that they should have left a notice on the digital board at the previous gate. He became very effeminate and gave me a piece of his mind, since he had "personally" made the announcement. It didn't matter to him that we weren't there to hear it. That was our problem. The flight was delayed even longer after we boarded because of a fuel gauge issue, and when a few passengers moved about to use the restroom or get belongings out of their luggage, the female attendant on board scolded everyone like school children. We finally got home, an hour and a half late."

Pros: "I liked a lot about our flight, especially that we didn't crash."
Cons: "For a 12 hour flight a little more leg room would have been nice."

Pros: "Updated A319 on the route."

Pros: "How comfortable the seats were. How nice and pleasing the crew were to the passengers"
Cons: "How long it takes to be seated. I suggest you seat passengers by seat (after the people in wheelchairs and with baby carriages). First class first then whoever sits behind them and do on. Which basically is being seated by your seat number. Seat 1A first then seat 1B and so on"

Pros: "Was able to get on another flight"
Cons: "If they could have held the flight for 15 minutes, I would have made it. My flight from Spokane was late. Now I had to pay another $250 just for a crappy room for the night."

Pros: "Hope the flight attendant was awesome. She should be filmed for training videos."
Cons: "Update bathroom. Sinks almost too small to use with the facet type installed. Super gross bumping the sink basin in order to wash hands. Acrobatic feat to get done."

Cons: "Cabin felt quite warm"

Cons: "Late start by approximately 30 minutes. Made up the entire 30 in the air. Smooth ride all the way!"

Pros: "Easy boarding"
Cons: "Everything but the easy boarding. Horrible comfort level to the point of wishing I could have hurled myself out of the plane."

Pros: "N/"
Cons: "Didn’t make this flight due to prior delay."

Pros: "On time"
Cons: "Better foods and free entertainment (movies..)"

Pros: "Departed / arrived on time, clean, good snack options."

Pros: "Quick early flight. Good entertainment system. Quick luggage pickup. Announcements in English and French. We could reserve seats for free"
Cons: "Boarding was a little chaotic."

Pros: "Staff felt embarrassed for what they were being asked to do"
Cons: "A United supervisor at the Leon terminal informed me that my 'smart' luggage was not allowed. I have traveled with it all over the world for the past 2 years, including to Leon in a United flight 2 days prior. I have also disabled the battery with a clearly marked OFF switch inside and never actually use it. However the memo I was shown was unambiguous and logic was not an option. So I asked for a screwdriver to remove the battery, The supervisor said no and proceed to treat me as a criminal. After one of the staff lent me tools and I removed the battery the supervisor asked for my name but off we went to board our flight. Before boarding however, my wife and I were called in for a 'random' security inspection. The experience was very unpleasant. It was discrimination and retaliation by someone abusing their authority. Very dissapointed on the United staff and their customer service."

Pros: "The journey was smooth"
Cons: "None"

Pros: "Smooth. Arrived early."

Cons: "For some reason the seats kept adjusting themselves to full upright as you go to sleep! It makes for a forward falling head banging experience."

Pros: "That everything was as scheduled no complaints at all"
Cons: "Crew was very courteous"

Cons: "Customs bus at LAX was 30 minutes late picking us up from flight"

Pros: "Quiet"
Cons: "No tv"

Pros: "Boarding and checking in was great.."
Cons: "there where some issues with the airplane from the beginning we were inform that the seat belt and cigarette icons lights were no working . but then they have to call technicians to do a recheck on the plane so there more issues no just about the lights we have to stay in the plane until fixed some people lost their connection flights. the terminal where we landed was a long walk to customs then pick up bags and transport to the next terminal no enough time to eat between flights. to stressful ."

Pros: "On time. Friendly employees"
Cons: "The snacks"

Cons: "It seems to me the time scheduling , is getting a lot better and all fly's are getting in and out on time !"

Cons: "Delay"

Pros: "The service was great"

Pros: "The attendant, she is the best of all 4 flights I took on my trip.! Never knew her name but the first class lady attendant was way too nice , and so pretty smile , lovely personality.!"
Cons: "All was perfect."

Cons: "Got deleyed and I missed my connecting flight,"

Cons: "Stewardesses were over worked and their arritude showed showed it. I didn't blame them ."

Cons: "5h flight delay"

Pros: "Quick and easy fight. Crew very nice"

Pros: "Everything on time, even departed a few minutes early. Loved and appreciAted every second of it."

Cons: "Sat on the tarmac in Reno for half an hour because of flight control delay from SFO."

Pros: "Finally getting to SEA"
Cons: "The Captain kept lying to the passengers why we were delaid ! Finally after 40 minutes sitting on the ramp he came on and apolized for telling us the wrong information but actually what happened was someone loaded all the luggage in the aft baggage compdartment incorrectly and they had to reload the the bags and move then to the forward compartment This certainty didn't give you a safe feeling knowing there ground crew didn't know ho to load there plane correctly! Another reason not to fly United Airlines! Everett Johnson, Bellevue Wash."

Pros: "I like the crew and boarding process, it was fast."
Cons: "They just give you a glass of water or juice. That´s all."

Cons: "Not accommodating"

Pros: "Efficient staff, good food, departed and arrived on time. Excellent leg room."
Cons: "Nothing, flight was great. Love United."

Pros: "I like that we had Direct TV."
Cons: "I didn't like that we had to pay extra for more channels."

Cons: "Again all of it was poor"

Cons: "Explained above"

Pros: "Nothing at all literaly"
Cons: "Walked in with 45 mins to spare my girlfriend took JetBlue we got there at the same time they put my girlfriend on united put me on a flight a hour later on stand by I didn't know what this meant I don't fly often come to find out the man at the front basically just screwed me they tell me there are no more seats I need to go on a flight that was originally for 5 but delayed to 6 obviously now I am upset I am admittedly easing my voice who wouldn't to speak to a manager a man tells me to come down or he is getting security and I will be removed I say once more I want a manger he gets security THEN GET THIS THAT WAS THE MANAGER LOL who just did not want to help because he is lazy and dosent like his job then when 6 30 finally rolls around the temperature in the plane had to be on 80 at the end of my flight my shorts were soaked in sweat DONOT EVER FLY UNITES EVER"

Pros: "Ok"

Pros: "All the way around it was a better experience!"

Pros: "Overhead bin space"
Cons: "5 able-bodied pax's allowed pre-board privilege because they were traveling with a single wheelchair pax was ridiculous. No signage on seat of where to locate power charge."

Pros: "It was very quick boarding, it may have been a bit confusing though."

Cons: "More customer service I am better service"

Pros: "Everyone with United were courteous and professional. The flights were on time as well. Would fly with them again"

Pros: "Crew hospitality"
Cons: "Small knee room. Too much like Spirit Air. !!!"

Pros: "Short flight (51 minutes) and since we were late boarding, they made sure passengers with transfers were loaded first (this was so they didn't have to risk checking their bag but was not clearly communicated)"
Cons: "Flight before arrived late but this wasn't clearly communicated, just that we were delayed."

Pros: "Every moment was great. We arrived early to LA and we had great service. Best part was LAX and their new terminal for customs. Perfect and beautiful!"
Cons: "Horrible snacks on plane. Pretzels with ranch flavor. Yuck"

Pros: "Rate and nice leg space seats"
Cons: "No entertainment without charge,not good,at least few Chanel's should be free"

Pros: "Personal informed me on all the necessary steps for transfer and security control. Making change planes smooth and easy"

Pros: "Super"

Pros: "The length of the flight was acceptable."
Cons: "My seat was moved futher back in the plan 34D, seats were smaller, knee space tight, the air back here was unpleasant (b.o.). Very noisy. The stewardess did not know how to operate the entertainment screen, finally she said I needed headphones, once I was hooked up volume up High I still couldn't hear the movie, to much outside noise, I thought the guy behind me was shaving. The Asian snack was dreadful no beverage available for awhile."

Pros: "Nothing"
Cons: "The airline should be abolished with all its crew members and employees"

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COVID-19 information

Safety measures for airlines flying from León to White Plains

Airlines flying from León to White Plains have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from León to White Plains

Mandatory masks

Masks required on board, masks provided on flights from León to White Plains

Social distancing seating

Middle seats unavailable to book on flights from León to White Plains

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from León to White Plains

Book cheap flights from León to White Plains

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