|Flights Arrive in||Johannesburg OR Tambo|
|Flights Depart from||London City|
|Airlines||KLM, SWISS, Alitalia|
Cons: Larger meals.
Pros: Like the overall KLM experience
Cons: Food could have had better quality and the stewardess served it all at once versus in the various courses.
Cons: Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child.
Cons: The flight was cancelled and had to be rerouted on United Airlines.
Pros: Amazing crew
Cons: Swiss precision
Pros: The crew
Cons: More comfortable seats
Cons: A little more clean seats
Cons: No overhead fans and seats were not very comfortable.
Cons: Check in was annoying in Paris as we had to go to ticket counter, and then go to a different counter to pay for luggage. Annoyed in the first place to have to pay for 2 checked bags on international flight, but to have to go into three separate lines in order to do so was pouring salt into a wound.
Pros: Amazing crew helped us check in our luggage at a reduced rate.
Cons: More inter European connections at more competitive price
Pros: I don't think I say anything I liked.
Cons: Food, veg option, given peaces of boiled mushrooms, Eggplants and spinach. What a horrible experience.
Pros: Very uncomfortable seats, entertainment system was outdated, airplane was shabby and the main meal was horrible.
Cons: It is obvious that the airline has not invested funds to keep up and it shows. I will avoid flying Alitalia in the future.
Pros: The fact that I had more legroom than I expected was surprising.
Cons: The staff were super rude, forgot my food TWICE. Boarding took ages, and once inside the plane, they took a long time to get on the runway. Food was terrible, the bread was hard as rock. IFE has some relatively new films, but the screen is very small. The screen has terrible quality, and honestly makes the flight excruciatingly boring if you don’t have other sources of entertainment.
Cons: Alitalia is the worst airline company
Pros: Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it
Pros: Very good service, teh flight attendants made it as pleasant as possible, plane left on time
Cons: tough to sit on a plane for 9.5 hours
Pros: Overall KLM experience is good
Cons: Food quality was mediocre for a business class flight.
Pros: My seat at the window was great and the staff really friendly and courteous!
Pros: The service
Cons: The food.
Pros: Nice entertainment, good food and staff
Cons: Arms rest pretty smalls
Cons: The A330 really needs a makeover... Other airlines offer a better service in Business class
Cons: the food is terrible. he literally dropped my bread and picked it back up to give to me. it was soggy, tasteless and disgusting even more given the rude crew. I never comment a review unless it was a good or extremely terrible experience. One of the crew members was extremely rude to Americans. God forbid we ask him a question he would keep walking. For the price I paid and the duration of my flight (12 hours from LAX-FCO) I wish I chose a different airline. that was the most uncomfortable flight I've had in a long time and I travel often.
Pros: Crew was pleasant
Cons: Little hot on the plane
Pros: The flight itself was pleasant.
Cons: The trip was apparently booked as a flight to Madrid with a one-night stopover in Milan and yet the ticketing staff told me that I would not be able to check my bag to Milan since it would go directly to Madrid. I found this to be very odd since I booked a multi-city flight through Kayak. I was also unable to use TSA pre-check with Alitalia, which was inconvenient.
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