|Flights Arrive in||Johannesburg OR Tambo|
|Flights Depart from||London City|
|Airlines||Etihad Airways, SWISS, Kenya Airways, Lufthansa|
Pros: Picked me up from home in a Mercedes! Great, efficient service
Pros: Yes seats were comfortable
Cons: Food needs to be better
Pros: Flight price and time
Cons: There was no choice for dinner. It was only a fait accompli that eating from one category remained. When I refused, they did not respond to my request to replace the food. I refused to eat it. The host did not agree to replace the food,
Cons: Food has gone down a lit
Pros: Good aircraft
Cons: Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment
Cons: I could have used USB charging station.
Pros: Great crew
Pros: Lost the luggage
Cons: Flight was cancelled. I was rebooked on different flight, arriving in total 6 hours later than planned. My train connection was not valid, and I hhad to buy another ticket.
Cons: The seats in coach are incredible small and the seats reclines way to far.
Cons: The food could be improved and the movie collection could be updated
Cons: The person ushering us out of the gate was not very friendly and that could need some work
Pros: I loved how comfortable the seats were. Very spacious enough leg room and entertainment on the plane.
Cons: Seat didn't recline and I didn't know that at time of choosing a seat.
Cons: Late departure led to missed connections, but Kenya Airways did not provide much assistance with this. No-one on hand to upon disembarkation to help affected passengers. I just managed to get my onward flight, but my baggage did not make it, so I am awaiting that.
Cons: Staging at the gate was chaotic and disorganized. The passengers formed a big mob since there were no instructions for where to form lines for an organized boarding. Passengers could not hear boarding instructions from the front desk.
Pros: It was cancelled and scheduled next day
Pros: The crew was nice
Cons: When we got to get our tks they had us on stand by even when we paid for our flight a month in advance
Pros: Everything very excellent
Pros: Our flight from Hamburg to Munich arrived late. Lufthansa met about 10 of us at our arrival gate, took us through a side channel Passport Control and then mini-bused us to our gate. We arrived at the gate 15 minutes after scheduled departure but our plane was there. Very considerate.
Cons: I never made it on the flight. It was over booked, they switched me over... I'm still at the airport, missing two days of my vacation. Flights have been delayed from SFO, causing me to miss so many of the connecting flights...
Pros: Seats super comfy
Pros: The seat was much better than other airlines' economy seats. Great food and lots of it. Excellent attendants. Zurich is the best planned airport for changing to next flight. I'm going to try to use Swiss as often as I can.
Cons: Free Wifi.
Pros: Crew was very friendly. Seat a pretty comfortable.
Cons: The flight was cancelled and Florence airport staff was extremely incompetent and unprofessional. I spent 12 hours in the airport before getting to Zurich. Won’t get to Chicago until 24 hours after my planned arrival. If I something important then hell would’ve been raised.
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