Find Cheap Flights from London Gatwick to Seattle (LGW - 03A)

Search hundreds of travel sites at once for deals on flights to Seattle

Sat 12/16
Sat 12/23
Any month
Compare vs. KAYAK |

Book cheap flights from London Gatwick to Seattle (round-trip)

Airports
Origin
London
$429
only
$429
Destination
Seattle
$429
only
$429
Mon, Jan 15
LGW
SEA
9h 50m
Mon, Jan 29
SEA
LGW
9h 30m
Trip: 15 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 12 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
SEA
Excellent 9.3

Norwegian airlines is amazing. Flight from London to seattle on the new 787 was so comfortable. Norwegian air runs a well run, clean, accommodating airlines. The food was good and the service excellent. The selection of movies want that great. It was either kids or violence. But over all loved the flight. Will definitely fly norwegian air again

Better selection of movies. Something between animated and violence

BOS
LGW
Excellent 10.0

The new plane was amazing and I feel so fortunate to have had the opportunity. The experience was streamlined and the technology state-of-the-art, accessible, and extremely useful. The impressive crew looked flawless and performed their duties very well. It was all quite a spectacle!

It is always really nice to get free coffee as a passenger. Traveling is exhausting and I would have been so appreciative of free coffee on the flight, and felt even more comforted and likely to fly Norwegian in the future.

LGW
SEA
Excellent 9.0

I found a caterpillar in my salad. Glad I saw it before I ate it!

LGW
JFK
Okay 4.0

Nice, clean plane.

1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!

JFK
LGW
Excellent 10.0

new planes, clean, easy boarding.

For the price, everything was great.

Wed, Jan 17
LGW
SEA
20h 24m
Sat, Mar 17
SEA
LGW
18h 30m
Trip: 59 days
Overall 0.0 Poor
Based on 0 reviews
Thu, Jan 18
LGW
SEA
12h 50m
Sun, Jan 21
SEA
LGW
11h 35m
Trip: 4 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

EWR
KEF
Mediocre 2.0

Literally nothing

The seat was uncomfortable, the service was slow, both my flights (Newark to Reykjavik and Reykjavik to Heathrow) were delayed and the flight staff was incredibly poor about providing us updates not to mention any accuracy with the timing. Overall, my experience with Icelandic Air was so bad I will never fly with them again.

EWR
KEF
Mediocre 2.0

Nothing

We had an 8 hour delay and only learned of the delay when we arrived at the airport.

IAD
KEF
Okay 4.6

The fact that no one told me that my ticket price didn't include one free luggage...I had to pay $100 each way for my luggage!!

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

Fri, Jun 1
LGW
SEA
15h 25m
Fri, Jun 15
SEA
LGW
12h 00m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3905 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
DUB
LHR
Good 7.0

Was part of my international flight

Was part of my international flight

BOS
DUB
Good 6.0

Jet blue had best seats by far and Dunkin Donut coffee was to die for

BOS
DUB
Good 7.3

Flight crew was great! Food was better than most airlines I’ve flown. Seats were comfortable.

Having to pay for a glass of wine with dinner... every other airline I fly gives free alcoholic beverages

JFK
DUB
Excellent 8.6

No free alcohol on an international flight?!?!

DUB
SFO
Excellent 8.0

Their food is grotesque.

Mon, Jan 15
LGW
SEA
36h 47m
Wed, Jan 31
SEA
LGW
18h 25m
Trip: 17 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2809 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
HKG
HEL
Excellent 10.0

Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years.

Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)

HEL
JFK
Good 7.6

The friendly crew, and quiet cabin

The food was too Finnish.

TLL
HEL
Excellent 10.0

The nicest cabin crew!

PEK
HEL
Excellent 10.0

N/a

JFK
HEL
Good 7.0

Late takeoff caused me to miss connecting flight from helsinki to Tallinn

Sun, Jun 10
LGW
SEA
31h 26m
Sun, Jun 17
SEA
LGW
17h 20m
Trip: 8 days
8.0ExcellentShow reviews
Overall 8.0 Excellent
Based on 17345 reviews
Overall
8.2
Boarding
8.2
Comfort
7.9
Crew
8.5
Entertainment
7.8
Food
7.7
SFO
MUC
Excellent 9.6

Flight on time

MUC
IAD
Good 7.0

between lunch and supper snack one isle had only one water serving and my isle had none. So for 6 hours we had no water serving. This is why I gave crew rating OK only. Also the supper pizza snack was horrible. By comparison, United gives full drink cans so they last longer. I suggest Lufthansa also should serve full drink cans in long flights.

BOS
MUC
Excellent 9.3

Brand New plane. Great German entertainment. Crew were very efficient but didn't show up with drinks as often as in the past but still more often than other airlines. Overall a wonderful experience.

Took two hours to start dinner service without a reason. Turbulences and a passenger with long legs were impeading my sleep but not Lufthansa's fault.

LHR
MUC
Okay 5.0

The flight took off 2 hours late they must have known it was going to be that late, yet they lied saying that it was on time, forcing you to come to the airport early, then when you get to the airport they did the - oh its going to be 20 minutes late, no 40, no 1.5 hours late, heck it will be 2 hours late etc. Micro-tight seat pitch - I could barely sit in the seats.

MUC
BOS
Excellent 8.0

Food, service

Reassigned seat due to equipment change resulted in seating in row 51 vs. reserved row 20

Wed, Jan 17
LGW
SEA
9h 55m
Mon, Jan 29
SEA
LGW
9h 30m
Trip: 13 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 12 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
SEA
Excellent 8.3

Great aircraft. Little tight however. Great service from crew. Timely departure.

No terminal was used. Upon arrival in Seattle they brought a bus to take passengers from the tarmac into the building. It took them almost 30 min to deliver bags upon arrival in Seattle.

LGW
JFK
Mediocre 2.6

If the format is ordering food there's suppose I be a good standard of service. And there isn't. Also they didn't have earphones for sale-- if they're not handing them for free st least make sure you have some for sale.

CDG
JFK
Excellent 8.6

Plane super modern, speed of crew, comfort

Weight limit on the carry on

EWR
FCO
Okay 5.3

The seats were comfortable and the crew were polite.

Not the airlines fault for my biggest problem. My flight was delayed 4 hours because of security at the airport

LGW
JFK
Okay 4.0

Nice, clean plane.

1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!

Fri, Jan 19
LGW
SEA
9h 50m
Mon, Jan 29
SEA
LGW
9h 30m
Trip: 11 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 12 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
CDG
JFK
Excellent 8.6

Plane super modern, speed of crew, comfort

Weight limit on the carry on

JFK
LGW
Excellent 10.0

new planes, clean, easy boarding.

For the price, everything was great.

LGW
JFK
Okay 4.0

Nice, clean plane.

1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!

KRK
OSL
Mediocre 2.0

$260 charged to check in two suitcases.

LGW
SEA
Excellent 10.0

Nice flight on a very nice plane.

Baggage handling on the way back was rough. Wrecked my new suitcase.

Sun, Jan 21
LGW
SEA
9h 55m
Mon, Jan 29
SEA
LGW
9h 30m
Trip: 9 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 12 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
SEA
Excellent 10.0

Nice flight on a very nice plane.

Baggage handling on the way back was rough. Wrecked my new suitcase.

LGW
JFK
Mediocre 2.6

If the format is ordering food there's suppose I be a good standard of service. And there isn't. Also they didn't have earphones for sale-- if they're not handing them for free st least make sure you have some for sale.

KRK
OSL
Mediocre 2.0

$260 charged to check in two suitcases.

JFK
LGW
Excellent 10.0

new planes, clean, easy boarding.

For the price, everything was great.

BOS
LGW
Excellent 10.0

The new plane was amazing and I feel so fortunate to have had the opportunity. The experience was streamlined and the technology state-of-the-art, accessible, and extremely useful. The impressive crew looked flawless and performed their duties very well. It was all quite a spectacle!

It is always really nice to get free coffee as a passenger. Traveling is exhausting and I would have been so appreciative of free coffee on the flight, and felt even more comforted and likely to fly Norwegian in the future.

Wed, Jan 17
LGW
SEA
9h 55m
Wed, Feb 7
SEA
LGW
9h 30m
Trip: 22 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 12 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
SEA
Excellent 9.0

I found a caterpillar in my salad. Glad I saw it before I ate it!

LGW
SEA
Excellent 10.0

Nice flight on a very nice plane.

Baggage handling on the way back was rough. Wrecked my new suitcase.

LGW
JFK
Okay 4.0

Nice, clean plane.

1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!

BOS
LGW
Excellent 10.0

The new plane was amazing and I feel so fortunate to have had the opportunity. The experience was streamlined and the technology state-of-the-art, accessible, and extremely useful. The impressive crew looked flawless and performed their duties very well. It was all quite a spectacle!

It is always really nice to get free coffee as a passenger. Traveling is exhausting and I would have been so appreciative of free coffee on the flight, and felt even more comforted and likely to fly Norwegian in the future.

JFK
LGW
Excellent 10.0

new planes, clean, easy boarding.

For the price, everything was great.

Mon, Mar 5
LGW
SEA
9h 50m
Sun, Mar 18
SEA
LGW
9h 30m
Trip: 13 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 12 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
SEA
Excellent 8.3

Great aircraft. Little tight however. Great service from crew. Timely departure.

No terminal was used. Upon arrival in Seattle they brought a bus to take passengers from the tarmac into the building. It took them almost 30 min to deliver bags upon arrival in Seattle.

BOS
LGW
Excellent 10.0

The new plane was amazing and I feel so fortunate to have had the opportunity. The experience was streamlined and the technology state-of-the-art, accessible, and extremely useful. The impressive crew looked flawless and performed their duties very well. It was all quite a spectacle!

It is always really nice to get free coffee as a passenger. Traveling is exhausting and I would have been so appreciative of free coffee on the flight, and felt even more comforted and likely to fly Norwegian in the future.

LGW
SEA
Excellent 10.0

Nice flight on a very nice plane.

Baggage handling on the way back was rough. Wrecked my new suitcase.

KRK
OSL
Mediocre 2.0

$260 charged to check in two suitcases.

JFK
LGW
Mediocre 3.3

Limited food, services, didnt sell headphones

Sun, May 13
LGW
SEA
9h 55m
Thu, May 24
SEA
LGW
13h 30m
Trip: 12 days
Overall 0.0 Poor
Based on 0 reviews
Fri, Mar 2
LGW
SEA
12h 50m
Mon, Mar 19
SEA
LGW
11h 35m
Trip: 17 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
OSL
KEF
Good 7.6

Well organized. Good smooth flight.

No food beyond water or coffee unless you pay extra. Not enough room for 183 cm person.

AMS
KEF
Mediocre 2.0

I didn't like anything...not enough connecting time , the flights are consistently late making for 20 minute connections with passport control...with my 91 yr old mother running the airport...i will NEVER take this carrier again!!!

nothing..plus you have to pay for everything food etc..

KEF
MSP
Mediocre 2.0

Nothing

That they didnt hold the plane for us when it was delayed in Paris.

KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

KEF
ORD
Mediocre 2.0

same as above

same as above

Tue, Jan 16
LGW
SEA
36h 47m
Wed, Jan 31
SEA
LGW
18h 25m
Trip: 16 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2809 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
PEK
HEL
Excellent 10.0

N/a

HEL
JFK
Okay 4.0

UNCOMFORTABLE BED AND SERVICE

BED, DRINKS

DXB
HEL
Mediocre 2.6

Business class consisted of the same cramped seating as economy. No entertainment at all for the 6+ hour flight. Horrible food.

JFK
HEL
Okay 5.3

Fast connection in Helsinki!

Delay in JFK, old aircrafts and mulfunctioned entertainment equipment.

JFK
HEL
Excellent 10.0

modern aircraft, excellent service , nice crew

Fri, May 18
LGW
SEA
15h 25m
Fri, May 25
SEA
LGW
12h 00m
Trip: 8 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3905 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
FCO
DUB
Good 7.3

Only water was free on inter EU FLIGHT and AL made it,inconvenient

JFK
DUB
Excellent 8.6

No free alcohol on an international flight?!?!

SFO
DUB
Good 7.6

The economy seats are more comfortable than average transatlantic flights on other airlines, albeit far from perfect. The meal was nicer too. The crew both onboard and on land was nice and attentive.

The entertainment system is slow and the selection of films to watch could be better.

YYZ
DUB
Mediocre 3.0

they charged me 100 dollars to check a bag - nothing at all about this during my purchase. i am so mad at these guys.

BCN
DUB
Excellent 10.0

The plane was night. The flight was exceptionally smooth. The crew was very pleasant.

Wed, Mar 7
LGW
SEA
9h 55m
Sun, Mar 18
SEA
LGW
9h 30m
Trip: 11 days
8.2ExcellentShow reviews
Overall 8.2 Excellent
Based on 12 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
KRK
OSL
Mediocre 2.0

$260 charged to check in two suitcases.

EWR
FCO
Okay 5.3

The seats were comfortable and the crew were polite.

Not the airlines fault for my biggest problem. My flight was delayed 4 hours because of security at the airport

LGW
SEA
Excellent 8.3

Great aircraft. Little tight however. Great service from crew. Timely departure.

No terminal was used. Upon arrival in Seattle they brought a bus to take passengers from the tarmac into the building. It took them almost 30 min to deliver bags upon arrival in Seattle.

JFK
LGW
Excellent 10.0

new planes, clean, easy boarding.

For the price, everything was great.

LGW
SEA
Excellent 10.0

Nice flight on a very nice plane.

Baggage handling on the way back was rough. Wrecked my new suitcase.

Mon, May 14
LGW
SEA
9h 55m
Thu, May 24
SEA
LGW
13h 30m
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Sun, Mar 4
LGW
SEA
28h 15m
Mon, Mar 19
SEA
LGW
11h 35m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 6418 reviews
Overall
7.6
Boarding
7.3
Comfort
7.5
Crew
8.2
Entertainment
7.8
Food
6.3
EWR
KEF
Okay 4.0

The flight crew was kind.

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

KEF
LHR
Mediocre 2.0

See above.

KEF
MCO
Good 7.3

The seats were not comfortable and the movie screen kept freezing. But other than that, it was safe and the staff was polite.

EWR
KEF
Mediocre 2.0

Literally nothing

The seat was uncomfortable, the service was slow, both my flights (Newark to Reykjavik and Reykjavik to Heathrow) were delayed and the flight staff was incredibly poor about providing us updates not to mention any accuracy with the timing. Overall, my experience with Icelandic Air was so bad I will never fly with them again.

KEF
TXL
Okay 4.0

Crew members were courteous

Good evening, I’m not sure under which category our complaints should fall on your website so I will include them here. To summarize our complaint, we booked our tickets on Icelandair through Kayak (and Webjet) and upon arriving at the check-in counter on December 2, we were informed that the baggage fee for our flight would be $95 each! Understandably, we were shocked and very displeased. Nowhere in our confirmation emails or flight details was there anything about having to pay such a high rate for our luggage. The first employee we spoke to said that your airline has recently started charging such fees to compete with WOW Air and as I said to him, I would like to point out again that this is the very reason why I never choose to fly with WOW Air: they clearly state that there is a high baggage fee from the beginning of the registration process and I know of too many other airlines who don’t have such inflated fees. This ticketing agent and the manager said that the level of our ticket (apparently called Economy Light) indicated that we would be charged this baggage rate. It is now my understanding that on the Icelandair’s website, these levels are described but no such options were listed or explained on the Kayak website or any of our confirmation materials/emails. It is the responsibility of your site to post these important details in a conspicuous place so that travelers can make informed decisions. We could’ve flown with Air Portugal for a mere $50 more and saved not only over $200 each but also the inconvenience and frustration. Upon the check-in manager’s suggestion, I looked up our flight by the booking reservation number (LCWNEG) and again, the only “flight type” shown was called Economy, nothing more. The same is true for when we checked in online and reserved our seats - there was never an indication of the fees that were awaiting us. All this to say, we were incredibly upset to be surprised with an additional cost of $200/person (round trip ticket) but then, to add insult to injury, not only did we nearly miss our flight due to the length of time spent at the check-in desk, once we got on the plane and we realized we would not be served anything other than water or soda - since all food/meals must also be paid for in most Economy levels. This was our first experience with your airline/website and I highly doubt we will ever choose you in the future. I know now for a fact that other passengers who have booked through 3rd party sites have found themselves in similar bad situations. If you choose to work with airlines and offer lower rates, it is only honest and fair to make your policies clearly known to your potential customers. We felt mislead and deceived as these rates seemed hidden until it as too late. I eagerly await your response and look forward to hearing what steps will be taken to rectify the problem and make amends for this unacceptable situation. Sincerely, Mandi Vermilyea and Judith Arp

Wed, Jan 17
LGW
SEA
36h 47m
Wed, Jan 31
SEA
LGW
18h 25m
Trip: 15 days
7.7GoodShow reviews
Overall 7.7 Good
Based on 2809 reviews
Overall
7.9
Boarding
8.0
Comfort
7.5
Crew
8.3
Entertainment
7.3
Food
7.2
PEK
HEL
Excellent 10.0

N/a

HEL
JFK
Good 7.3

It was a pleasant enough trip. Friendly crew, surprisingly decent food for a flight, and some decent entertainment available, though admittedly my headphones broke within a couple of hours for some reason, but by then I was nearly asleep anyway.

It wasn't very comfortable and I had basically no leg room, but then, I sat in economy, so I can't be too surprised by that. Otherwise it was a good flight.

HKG
HEL
Excellent 10.0

Most Improved Player - Finnair has done the best experience in overall long haul flights out of the 40plus airlines I have flown in the last 3 years; brand new planes, nice and diverse cabin crew, beautiful lightings videos details chocolates etc, best entertainment system in the industry, and things always go smooth in Helsinki airport. Awesome imrpovement over recent years.

Big struggle for airlines still remains varying quality customer service. Finnair still seems to struggle with this occasionally. Finnair can work harder to keep customer service quality high. Hate to say it, but perhaps letting the bitter, last generation flight attendants who seem to have a grudge about the decline of the glamour and benefits of the job as flying has become commonplace with more competition (seen this on Finnair & N America’s older airlines line United)

TXL
HEL
Excellent 8.0

They have no charging points for the phone

DXB
HEL
Mediocre 2.6

Business class consisted of the same cramped seating as economy. No entertainment at all for the 6+ hour flight. Horrible food.

Mon, May 21
LGW
SEA
14h 40m
Mon, Jun 4
SEA
LGW
15h 50m
Trip: 15 days
7.4GoodShow reviews
Overall 7.4 Good
Based on 3905 reviews
Overall
7.6
Boarding
7.7
Comfort
7.3
Crew
8.0
Entertainment
7.0
Food
6.9
DUB
SFO
Excellent 8.0

Their food is grotesque.

SFO
DUB
Good 7.6

The economy seats are more comfortable than average transatlantic flights on other airlines, albeit far from perfect. The meal was nicer too. The crew both onboard and on land was nice and attentive.

The entertainment system is slow and the selection of films to watch could be better.

FCO
DUB
Good 7.3

Only water was free on inter EU FLIGHT and AL made it,inconvenient

BCN
DUB
Excellent 10.0

The plane was night. The flight was exceptionally smooth. The crew was very pleasant.

BOS
DUB
Good 7.3

Flight crew was great! Food was better than most airlines I’ve flown. Seats were comfortable.

Having to pay for a glass of wine with dinner... every other airline I fly gives free alcoholic beverages

*
Prices are per person and are for e–tickets and include all taxes & fees in USD.

We attempt to get accurate prices, however, prices are not guaranteed.

Here's why:

We’re not the seller.
At KAYAK we don’t set the prices, so it’s not possible for us to guarantee what other companies are selling.

We compile tonnes of data for you
Our service lets you quickly and easily compare results from hundreds of travel sites at once. In this sense, KAYAK is a search engine and we can't guarantee prices we find.

Why aren’t prices accurate 100% of the time?
Prices on airline seats, hotel rooms and car rentals can change frequently. Several people may also be trying to buy the same travel option simultaneously. As a result, you may find, on occasion, that certain prices are no longer available.

If you have more questions or if you have a bad price to report to us,
please send us an and someone from our team will get back to you promptly.

^
The fares displayed include all taxes and fees for economy class travel and were found by the provider in the last 72 hours. Seats are limited and may not be available on all flights and days. Fares are subject to change and may not be available on all flights or dates of travel. Some carriers charge additional fees for extra checked bags. Please check the carriers' sites.