|Avg. Flight Duration||2h 00m|
|Flights Arrive in||Berlin Schönefeld|
|Flights Depart from||London|
Pros: Food and crew were excellent
Cons: 8 hours in the air.
Cons: poor customer experience, ridiculous bag fees, horrible seats
Pros: We got to the airport late, so we particularly appreciate the way we were handled fast when we dropped off our bags.
Pros: Great company! On time Super professional Friendly
Pros: Friendly crew, arrived 40 minutes early.
Cons: Seat wouldn’t recline.
Pros: Flight is over. Dreading return
Cons: Vulgar rude cabin attendants. Careless ground crew baggage arrived broken dirty and scratched Bus to plane stuck behind a plane in the snow. Not safe and led to over an hour delay. Cheap airline.
Cons: Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late.
Pros: Clean bathrooms, even toothbrushes and hand lotion were available. Nice crew.
Cons: Quality of the food dropped significantly even since last year. Sound of entertainment system was so bad that I have not been able watch not even enjoy movies.
Pros: Good airline and good service
Pros: Excellent service from crew
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