Avg. Flight Duration | 9h 18m |
---|---|
Flights Arrive in | Denver International |
Flights Depart from | London |
Flight Price | $326 |
Distance | 4,669 miles |
Airlines | Virgin Atlantic, Delta, KLM, British Airways, Norwegian Air UK, Lufthansa, SWISS, Norwegian |
Pros: We paid for ecomony x which gave us priority check in and boarding plus first meal. Very impressed, we had an exit row seat and the flight attendant who sat opposite us was extremely friendly.
Cons: I wish the economy x seats weren’t located next to the toilets... it’s pretty bothersome with the noise, smells and light emitted
Pros: Good collection of movies
Cons: To pay for luggage for international flights while on their website it says i dont have to pay if im going to South Africa. The food was not so great.
Pros: - Presence of entire box sets of some TV shows was a nice touch that I made good use of.
Cons: - EVERY damn movie is prefaced by 4 minutes of ads. - The touchscreens (at least in economy) are slow resistive screens that are horrible for fine control gestures (like slightly changing the volume or position)
Pros: Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general.
Cons: Boarding can get crowded so don't be in a rush
Cons: Good overall
Pros: Yes
Pros: I loved Craig on our flight he made it a hilarious and fun experience! And he needs a raise!
Cons: The seat was a bit uncomfortable, and boarding was slow. To be expected I assume for anything not first class.
Cons: Great early morning flight.
Pros: Zee was our flight attendant and she was absolutely wonderful. Personable, attentive, and she made sure each and every person on the plane was comfortable and happy, going so far as to move solo passengers to empty rows so they could have more space. I wish she could be on every flight I take.
Pros: Crew was amazing.
Cons: Delayed departure due to late crew arrival. Not a huge deal.
Pros: Crew's hospitality, good music, good destination material, terminal info, good system overall
Cons: Less legroom, storage space, bad food, few movie options.
Cons: Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily.
Pros: Seating is tight. The crew was great !
Cons: As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights.
Cons: I have ordered Wheelchair for my parents which one of my parent didn't get it on Mumbai Airport. When they arrived on Amsterdam Netherlands Airport they were dropped to the gate assigned first and once the gate changed on the fly no body came to help them moving to the new gate assigned which was far away to walk. Nobody even came to tell them that the gate has been changed. It was because of my father's alertness they didn't miss the connecting flight and when my father asked help to members on airport none of them helped my parents and other 4 co passengers which also were on wheel chairs. It was so scary experience for them that they asked me not to book any more flights with Jet Airways. I won't recommend Jet Airways to any of my friends for their parents to travel to USA. I strongly recommend you guys to take a strict action against this. This is so unacceptable.
Pros: Gaps between seats are very narrow.
Cons: when serving drinks, cabin crew limited to serve liquor only once and it was poor service.
Pros: Service, comfort
Cons: They lost my bag due to flying a 3rd party "Vueling" and did not add my FF# and would not do it at the airport so now I have to sort through online pages and phone queues to do something that definitely should have been feasible and included at airport (I added it on my outbound flight but because of this 3rd party being the originating operator of my return flight it was not included on my return).
Pros: Flight on time. Seats/pillows/blankets were clean. The crew was professional - high quality interaction that makes the difference between BA and other airlines. (other airline crews can be abrupt, rude, ignore passengers, especially with getting water outside of service times, standing while waiting to use lavatories, etc.)
Cons: Some garbage from prior flight in seat pockets of 2 seats we occupied. Entertainment system is a bit clunky, film choice not very good.
Pros: Flight crew was amazing. Food was good and there was plenty to make the time go by faster.
Pros: Fight was on time. BA Crew always do a nice job.
Cons: The entertainment on the flight didn't work. It is not easy to have two small kids on a 9 hour flight when the entertainment system isn't working properly. We did bring our own items to entertain our kids but with the limitations on what you can carry on we were banking on them being able to use the in flight system.
Cons: Staff and crew were courteous and helpful. Seats were comfortable.
Pros: Efficient, quick, well organized
Cons: Nothing really
Pros: Nothing
Cons: Don't have dinner. I must payed for eat something. The seats are very small. Is uncomfortable. Never more I Will fly with this Air company.
Cons: Our flight was suppose to be at 5:10pm. It was cancelled around 10-11pm. Thankfully they were considerate of the fact that I had an infant and found accommodation for us until the next morning, but they were telling passengers at 1am to figure out where to stay until the next flight. Oo and although we knew the flight was cancelled the hassle of getting our bags and going through customs again we didn’t get to our hotel until 2:45am. Most of the staff seemed rude , but that could be because their answer for everything was a sharp “I don’t know”. I can only remember two names of the staff members that were great and put me slightly at ease during this horrible ordeal. Sandy and Suzie were kind and tried to give the best answers they could to the passengers. The flight back was on a Privilege aircraft though Norwegian. The flight attendants were amazing and much more leg room than the newer Norwegian aircraft.
Cons: Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.
Pros: new plane
Cons: horrible check in and boarding experience
Pros: Great crew.
Cons: Working TVs
Cons: Best flight ever! Plane was so empty everyone had their own row to stretch out in! Crew was excellent!!
Pros: Service
Pros: I booked with Lufthansa, but this was a United flight. I prefer United's boarding process with multiple groups to Lufthansa's single group. Lufthansa's leads to a very very long line 20 minutes before boarding starts.
Cons: United had fewer movie options, fewer meals, and worse food than the Lufthansa flight we took when we traveled to Frankfurt. It was also delayed two hours due to mechanical issues. I will have to pay more attention when I book next time to avoid United flights.
Pros: The entertainment selection was diverse.
Cons: Seats in economy were too cramped.
Cons: A little more clean seats
Cons: Difficult if not impossible to sleep in coach
Cons: Boarding time needs to be longer. Also, too little time between connecting flights.
Pros: Swiss Airlines Saff was very friendly and helpful
Cons: 0
Cons: Poor desk service Food at breakfast A joke
Pros: Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)
Cons: Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t.
Pros: modern comfortable plane, in flight entertainment was good, service was outstanding.
Cons: food was meh at best, seats in economy are tight and there is no legroom
Pros: Movies. Meals. Wine. Freq
Cons: My bag was damaged in transit
Pros: Amenities
Cons: Bed was incredibly uncomfortable in first class. It was like sleeping on the floor. People talking loudly in the bar late into the night, which made it even harder to sleep. Didn’t sleep a wink on this 10 hour flight.
Pros: crew were perfect
Cons: nothing .it was a very full flight .crew were impeccable - calm courteous and attentive.
Pros: On time
Cons: Better more comfortable seats
Pros: It left when I needed it to
Cons: Price. Crazy business fare for a very tight uncomfortable coach seat. No entertainment. Food was pretty awful.
Pros: nothing
Cons: Crew were super grouchy, and we sat on the runway for an hour, had to go back for more fuel. Pilots never updated us and crew were rude.
Cons: Na
Cons: Unruly passenger caused delays
Cons: Tiny, tiny seats. Charged 80 euro for a bag that was only 4 kilos over the weight limit. Did not tell me how much that charge would be and there was plenty of space in the overheads for that bag. This is a BUDGET airline and will charge you for anything. Never flying again.
Pros: When I flew premium on the long haul trip back to FLL the service was better. But probably because I was in premium.
Cons: How about making the airport security for Norway and Norwegian airlines be more consistent. My carry on bag was approved on the flight over at both stops and again from Tromso to Oslo. That plane was smaller. But all of a sudden when we go on the 787 Dreamliner my backpack is too tall? Cost me $65.
Cons: To be honest, at least a glass of water could be offered
Pros: My JetBlue connection was delayed over 6 hours and I missed this connection and had to rebook an alternative. Norwegian was helpful online chat and via phone with rebook options. Jet blue was terrible every step of the way
Cons: Any other airline from Maine!
Cons: Good overall
Pros: Everything was good in this flight
Cons: N/A
Cons: at last minute itinerary was changed.. instead of routing through Brisbane, was now routed through Sydney. Flight from Sydney to LAX was delayed by 4 hours, then missed flight LAX to LAS... overall long delayed arrival. Checked the route through Brisbane, and those flights we're all there, departed and landed all on-time... so wondering what the reason was for the change of the itinerary without a cause (no cancel or delayed flights through Brisbane)
Cons: They lost my luggage, and ruined my trip, Customer service doesn't pick up the phone
Pros: We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC.
Cons: There was nothing to dislike on this part of our trip with Virgin Atlantic.
Pros: Nice plane, newer model.
Cons: The ability to control air flow was available on every other row. We were unlucky to be in an off row and it was very uncomfortable. Fortunately my wife was able to move to the window seat where it was cooler. The athletic team on board made disembarking a bigger challenge than necessary.
Pros: Crew was very accommodating, seats were comfortable
Cons: everything was good
Cons: Food
Cons: Late getting off.
Pros: good
Cons: ok
Cons: Food could be better
Cons: My seats were broken on two flights--could not recline. Maintain the equipment better.
Pros: Service
Pros: Good service for the price
Cons: More legroom
Pros: The crew on the jet were fine. The entertainment was good too.
Cons: The crew at checkin we’re pretty awful. They were rude and not very helpful. I witnessed 3 customers have poor service in front of me and then they weren’t helpful with me either. The plane changed and I had paid for a seat and I lost my money and the seat I paid for and was never notified.
Pros: Crew were friendly and courteous
Cons: Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners
Pros: I loved the in flight entertainment, and there was always so many snacks and drinks available for free!
Cons: For boarding, we had to walk a rather far distance due to construction.
Pros: The flight itself was good! The one from London to Delhi was better than from JFK to London
Cons: I wasn’t told about my baggage were being delivered through different airlines the other day!
Pros: Crew were wonderful when I was nauseous from turbulence
Pros: The ground staff was on top of it and the boarding process was smooth, but the cabin crew was brilliant. I’ve never had such pleasant service on a western airline. Well done. Entertainment system is top-notch, and the food was acceptable.
Cons: The booking process and paying for luggage is disappointing. Plus, I paid a $90 upgrade and just moved up two rows in the same section. Sneaky.
Cons: Lost my bag. Bumped me back down from Premium to Economy and tried to avoid refunding me. This airline has no concept of customer service.
Cons: Staff were friendly and professional. The food was okay but nothing special. The seats were good, but a little firm which may cause problems on longer flights.
Pros: The plane was super nice and new.
Cons: Plane took off 2 hours late while we all sat on the plane with no water. They also ran out of food so there was nothing to eat. The crew sounded like they had no idea what was going on, kept giving these updates— and then going back on what they said earlier. So disorganized and hot on that plane.
Pros: Excellent enteraintment
Cons: Delayed flight and no food no water and less comfortable seats.
Pros: Nothing notably. One would assume price but it wasn’t particularly different than non budget airlines. I didn’t know Norwegian was a budget airline until I got to my destination and was complaining about how bad my traveling experience was and they told me it wasn’t because Norwegian is a budget airline.
Cons: I had a backpack and duffel back for an 8 day trip overseas. I get this is a budget airline but Ryan Air works because the sacrifices make sense given the distances they travel aren’t hours. Shoving people on a flight like that with tight space, no food, no entertainment and charging me $65 for a duffel bag that you force me to check because I’m carrying 11 kilos in two small bags? Pass. Costing $50 less is far from worth it and I regret not opting for british or pretty much any other airline.
Cons: The flight was 45 minutes late leaving. My connection in Madrid was closing when I arrived. My luggage was not transferred due to this. I almost missed my plane. I am still waiting on my luggage to come to me. I only left Madrid yesterday so hopefully I will get my suitcase today
Pros: On time
Cons: Better more comfortable seats
Pros: Good service, entertainment screen were good. Food was good.
Cons: None
Pros: None
Cons: None
Pros: Great crew
Cons: Boarding and ticketing bin Berlin took over an hour and a half.
Pros: Yes
Cons: Better selection of entertainment
Pros: Crew was super attentative.
Cons: Nothing, they tried hard to make sure everyone felt they were available to take care of what they needed and when they needed.
Cons: Retrieval of my luggage in Boston took over 45 minutes. What good is it having Global Entry when other passengers behind me in Customs are getting their bags first?!?!?! Make good on my inconvenience Luftwaff.
Pros: The entertainment selection was diverse.
Cons: Seats in economy were too cramped.
Cons: The food was ok
Pros: The flight itself was good! The one from London to Delhi was better than from JFK to London
Cons: I wasn’t told about my baggage were being delivered through different airlines the other day!
Pros: Nobody are better hosts than the British. Great service, lovely people.
Cons: Seats were tight.
Pros: Everything was good in this flight
Cons: N/A
Cons: Bathrooms needed more cleaning mid-flight.
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