Plane was good but was delayed. probably not AA fault but caused a 1 hour delay. Seating was cramped.
Plane was good but was delayed. probably not AA fault but caused a 1 hour delay. Seating was cramped.
The staff were very helpful with lots of refreshments on offer. The toilets were clean. The seats were comfortable and entertainment was good. No complaints, it was excellent.
The main flight was OK but the second flight was chaotic with delays
amazing! they were so kind and allowed us to sit on empty seats so we could stretch our legs and sleep good. Food is amazing as well plus dessert in the middle of the flight!
All the British airways staff were very helpful and friendly. Every thing was very smooth running from checking in boarding and arriving 40 minutes early. Which is a brilliant start to your holiday.
Overall it was good but not great. The aircraft was an old and seats didn’t recline in business class unless you kept playing around with it.
No nice at all, delayed and I lost the connection over xmas
Food was terrible. Flight attendants OK. Only saw them at food service. Other than that they paid no attention to the passengers at all.
On time flight , great service from crew , comfortable and enjoyable
The plane was subbed for another last minute, the gate was changed last minute. Could live with that but we boarded and there was a delay which totaled an hour in the end. There was a technical issue which meant wheels needed to remain out for ten mins after take off. My USB phone charger was broken as was the headphone jack which meant I could t enjoy the IFE and could use my phone after a few hours. Even the map function on the plane failed to work after a few hours.
London (LHR)United Kingdom
Des Moines (DSM)United States