at a minimum, Norwegian should offer free water. We need to take pills and it is good to keep hydrated.
Economy seat, no earphones, terrible food. This was a business class ticket.
It is a discount airline -- amenities are not to be expected. The staff was nice and courteous.
The flight was over an hour late. Seats are definitely small. Food/beverages were stupidly priced.
I wish I had known in advance that there was an option to buy hot food.
Boarding was delayed with no explanation or update. Seat choice was an added cost. Baggage was an extra cost and even higher at check-in. You had to pay extra for a meal beforehand and if you didn’t there was nothing. You didn’t even get offered water or a soda on a 7 hour flight!
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